While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Castleford took money from our property billed as utility payments but kept it over 2-3 years then terminated their involvement with immediate effect - no explanation. Leaving families and tenants who... See more

Rated 1 out of 5 stars

Do not go near this company. Abby King is supposed to be managing our freehold. Although holding a large sum of money transferred from the previous agent in Feb 2022 she refuses to credit refunds, a... See more

Rated 1 out of 5 stars

I have been trying since January 2nd to have leaks to the ceilings of two of my rooms fixed. One has been fixed, and unsuccessful attempts made on to repair the other. The damage to my ceiling incre... See more

Rated 5 out of 5 stars

Castleford Management have been our managing agents for our block of beach chalets for many years. Our point of contact is Martyn Hogg who has always been friendly and helpful with any problems that... See more

1.8

Poor

TrustScore 2 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(27)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Castleford Management Company in Poole

We have used Castleford Management in Poole for many years to manage our small apartment block and have had several different Property Managers allocated to us during this time, the majority of whom have done a first-class job.

Our current Property Manager is Oliver Sommerfelt, who although relatively new to Castleford, quickly built a good rapport, familiarised himself with our block, got up to speed with all our outstanding issues and set about prioritising the required actions.

I look forward to our continuing relationship with Castleford with confidence.

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

New Broom at Castleford

Having worked with Castleford for several years, I have always had a good response when issues have been raised. However recently our new Property Manager David Gill has taken the service to a higher level. He brings a wealth of experience together with a great work ethic that really gets things done.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Castlefords New Man

I have been working with Castleford for a few years now and recently they went through a major shake up and since David Gill has taken over the helm he seems to go the extra mile to sort things out Well Done

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

I have never had any issues in my dealings with Castleford Management. To the contrary, my interactions with David Gill our Property Manager at Mayfair Freehold Limited has been incredibly positive. I am always impressed by his professionalism, exemplified by the speed and efficiency he handles every request, including the rapidity of his response to any communication.

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

Paul Oswick and Castleford are a disgrace. Avoid

Never answer emails. This fact is repeated by so many tenants in my block
Unlawfully employing UKPC to enforce parking - I regularly get fined for parking in my own bay.

Suspect service charges - currently being audited.

I suspect fraud , also being investigated.

Paul Oswick , many people consider him to be rude, arrogant , dismissive , dishonest , underhand and sneaky. I share these views based on experience

June 1, 2019
Unprompted review
Rated 1 out of 5 stars

Non communicative.

Castleford Management are the managing company of a property next door to ours. We met with them in the summer of 2014 about some overhanging trees, which they and their tree surgeon agreed should be cut back.
They promised to keep us informed of their progress, but after 1 or 2 initial emails, they have refused to answer any further communications, their last contact was 4th.November.
How can anyone deal with a company that is so uncommunicative?

March 20, 2015
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look