Very impressed with advice and service provided in choosing mattress and its delivery,, All looks very nice in our bedroom. All solid wood, no flimsy draw base that fall out with weight. Delive... See more
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Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!! We are moving to Scotland shortly, so looking forward to decking the new house out, fingers cr... See more
Company replied
My experience was great. I have looked everywhere for some comfortable dining chairs for months but couldn't find the right size to fit under my dining table. Then a friend recommended Castlesfurnitur... See more
Company replied
I was impressed with the selection of oak furniture and the quality of service I received. The delivery time was a bit long, but it was clearly communicated before I made my purchase, so there were no... See more
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Company details
- Furniture Store
- Bed Shop
- Bedroom Furniture Store
- Furniture Accessories
- Living Room Furniture Store
- Mobility Equipment Supplier
Information provided by various external sources
Castles Furniture is Portsmouth's biggest & best furniture showroom and online store, home to classic furniture and quirky furnishings. Quality products at affordable prices.
Contact info
Northern Road, PO6, Portsmouth, United Kingdom
- castlesfurniture.co.uk
4.9
Excellent
814 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Knowledgeable and friendly staff
Knowledgeable and friendly staff. Competitive prices and a 5* service.
March 20, 2025
Reply from Castlesfurniture
Thanks for the kind words and the 5* review Louise 😊
A warm welcome when entering the…
A warm welcome when entering the showroom , very helpful advice when choosing chair and material , staff were friendly and welcoming , all round pleasant visit.
March 10, 2025
Reply from Castlesfurniture
Thanks for the lovely kind words Peter 😊 We really appreciate it!
Simple and easy
Simple and easy to nip to the shop and order.
Items came when stated
A good all round experience
March 10, 2025
Reply from Castlesfurniture
Thank you so much for taking the time to write us a great 5* review Peter, we really appreciate it. 😊
Reply from Castlesfurniture
Cheers for the 5* review Lisa. Reducing our delivery times is our big push for this year, so it's nice to hear when we get it right. Thanks again 😊
Bed & head board
Very accommodating and efficient with delivery date. Great quality furniture.
March 7, 2025
Reply from Castlesfurniture
Thankyou for the great review Sharon 😊 Glad it all fitted!
Lovely furniture store
This is a lovely store, with great quality furniture and has lots of quirky things. Friendly and very helpful when you visit the store. We had a slight mix up on a delivery date, but was sorted out really quickly.
We would definitely use this shop again
March 6, 2025
Reply from Castlesfurniture
Thankyou for the kind words Joanne 😊 We got there in the end!
2nd time I've bought from Castles and…
2nd time I've bought from Castles and will definitely be back for more. Good honest people, very helpful and obviously good quality furniture.
March 5, 2025
Reply from Castlesfurniture
Thanks so much for the review Terri, we really appreciate you taking the time to write this for us and saying such lovely things about us you absolute charmer! 😊
Dining table and chairs.
Dining table and chairs.
Extremely pleased with our dining set!
Very helpful in the showroom good advice.
Delivery service was excellent table was assembled with chairs put in place.
Would recommend Castlesfurniture.
February 28, 2025
Reply from Castlesfurniture
Thank you so much for the recommendation Robert and thank you so much for your call of thanks the other day. It really made our day receiving that telephone call. 😊
Fantastic service from start to finish!
Turned up promptly and removed my old sofas before constructing my new ones.
Fantastic service from start to finish!
February 28, 2025
Reply from Castlesfurniture
Thanks for the nice review David. We're were definitely glad it was a Friday after 4 stories of lifting metal framed sofas up your stairs and then removing the old ones. We slept well that night!!! 😊
A good product at a good price
A good product at a good price. Excellent service and delivery. Friendly and helpful staff.
February 26, 2025
Reply from Castlesfurniture
Nice one the great review Alison, we really appreciate it. 😊
Staff were extremely helpful
Staff were extremely helpful, friendly and polite. Goods were delivered on time and placed where required. Quality excellent.
February 24, 2025
Reply from Castlesfurniture
Thank you so much for the great review, we really do appreciate you taking the time to write this for us. 😊
Excellent customer services
Excellent customer services and communications. What a friendly, helpful team.
February 22, 2025
Reply from Castlesfurniture
Nice one for the review Carl. Thanks so much for taking the time to write this for us. 😊
Helpful friendly staff from ordering to…
Helpful friendly staff from ordering to delivering.
Beautiful products and even sent me details for other items available in the range.
Highly recommend
February 20, 2025
Reply from Castlesfurniture
Thanks for the recommendation Charlotte and also for the great review. Thanks so much for taking the time to write this for us and saying such nice things. 😊
Reply from Castlesfurniture
There's nothing easy about our salesman Alan, they expect to be fully wined and dined and never kiss on the first date 😉!
Thanks for the awesome review pal, we really appreciate it. 😊
Excellent customer service (as always)
Excellent customer service (as always). Love shopping with you and only wish we could buy everything!!!
We are moving to Scotland shortly, so looking forward to decking the new house out, fingers crossed you will be able to deliver up there!
February 5, 2025
Reply from Castlesfurniture
Thanks for the lovely words and continued support Janet 😊
And regarding Scotland, there is always a way and we are all about solutions, so we'll see you again soon!
Absolutely marvellous
Placed my order at Castles and my delivery was made a good few days before anticipated. Customer service is impeccable and the quality furniture and amazing addition to our home. 20/10 stars if I could - I can definitely highly recommend.
January 27, 2025
Reply from Castlesfurniture
Wow, 20 out of 10 Gail. Thank you for taking the time to write us such an awesome review. We really do appreciate it. 😊
Reply from Castlesfurniture
And thanks for the lovely review Patsy! We really do appreciate you taking the time to write this for us. 😊
Reply from Castlesfurniture
Only made possible by our great customers like you shopping with us Robert. Nice one for the 5* review, we really appreciate you taking the time to write this for us. 😊
Reply from Castlesfurniture
It's easy to be friendly when we have such lovely customers like yourself Yvonne. Thanks so much for taking the time to write this for us. 😊
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