Having decided to replace our old garden dining furniture we visited a couple of garden centres and were completely underwhelmed both by choice and quality. After some extensive online research a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Delighted to have gone to the Enfield store to test a possible sofa purchase for a new design. Instead, We found an alternative in-store that was perfect. Somehow, they delivered the same afternoon! W... See more
Company replied
A genuinely outstanding product. Expensive but you absolutely get what you pay for. Elee in Cheltenham, and then Bruno in Enfield had so much product knowledge - we would never have bought this furnit... See more
Company replied
Emma was great. She enthusiastically helped us find a sofa and a couple chairs. She patiently went through her best deals and even arranged an impromptu video call to get the most up-to-date informati... See more
Company replied
Company details
About Bridgman Luxury Furniture
Written by the company
The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture.
SHOP GARDEN
SHOP HOME
SHOP SOFAS
ORDER a catalogue
FIND A SHOWROOM
Bridgman Luxury Home & Garden Furniture
Written by the company
- Family Run Business for Over 40 Years
- Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
- The UK's Only Fully Waterproof Cushions
- With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
- Extended Guarantees & Fast Delivery
- With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!
Fast, Free Delivery & 30 Day Money Back Guarantee
Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.
Contact info
88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
- 0208 804 7474
- sales@bridgman.co.uk
- bridgman.co.uk
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We bought the Monaco Garden Dining set…
We bought the Monaco Garden Dining set with 6 chairs for our larger patio, and liked it so much that we have now purchased the 4-seater version for our morning coffee and newspaper read. It is perfect. The chairs are so comfortable that we often forget that we should be getting on with our day. Harry was more than helpful with this and also advised when we also bought bags to keep the cushions in during the winter months. An excellent experience throughout.
March 26, 2026
Unprompted review
Garden furniture from Bridgman
We had a delivery of garden furniture from Bridgman and Ali and Isaac completed the task quickly and efficiently and removed all of the packaging etc. A very good service all round.
March 18, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Susan,
Thank you for your lovely review! We're delighted to hear that Ali and Isaac provided such efficient service and took care of everything, including removing the packaging.
It’s great to know you were happy with the whole experience. We’ll be sure to pass your kind feedback on to them. We hope you enjoy your new garden furniture!
Warm wishes from The Bridgman Team.
Great company great product top quality…
Great company great product top quality and service just bought my second set my first set 10 years old still good
April 19, 2026
Reply from Bridgman Luxury Furniture
Good morning P. Eaton,
Thank you for your fantastic review! We're delighted to hear that you've returned to us for a second set, and that your first set is still going strong after 10 years, that’s exactly the level of quality and durability we strive for.
We truly appreciate your continued support and are so pleased you’re happy with both our products and service. We hope you enjoy your new set just as much for many years to come!
Warm wishes from The Bridgman Team.
Point of sale and after sale care is…
Point of sale and after sale care is second to none.
Beautiful well made, comfortable furniture.
Ally went to great personal lengths to sort out a little problem we had with varying colour of a couple of cushions.
Excellent care of customers
April 15, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Nita,
Thank you so much for your wonderful review. We're delighted to hear that you were pleased with both our point of sale and aftercare service, as well as the quality and comfort of your furniture.
It’s especially great to know that Ali went the extra mile to resolve the issue with the cushions. We’re very proud of our team’s commitment to customer care, and your kind words will mean a lot to them.
Thank you again for your feedback, we hope you continue to enjoy your furniture for many years to come!
Warm wishes from The Bridgman Team.
Great outdoor furniture
Great outdoor furniture - expensive but we hope that it will last a long time. Very helpful staff - especially Harry Nawaz who spent a lot of time ensuring that we got what we wanted.
November 11, 2025
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Michelle,
Thank you for your kind review! We're delighted to hear that you’re pleased with your outdoor furniture and appreciate your comments on its quality and longevity, we certainly design our pieces to stand the test of time.
It’s also wonderful to know that Harry Nawaz was able to support you so thoroughly and ensure you found exactly what you were looking for. We’ll be sure to pass on your kind words to him.
We hope you enjoy your furniture for many years to come!
Warm wishes from The Bridgman Team.
Kensington combines both a traditional as well as contemporary look
We were looking to replace our ancient teak furniture to compliment a recent kitchen extension - and having seen a Kensington Bridgman set in someone else's garden, I'm afraid nothing else we saw came close in terms of aesthetics, comfort & quality.
Having laid a fairly contemporary porcelain tiled patio to an otherwise traditional arts & drafts house, the Kensington set works in perfect harmony with the two; couldn't be more delighted.
Harry at the Walton On Thames show room was both professional & supportive and also made himself very available over what was a tricky Christmas period.
Delivery was timed entirely to our schedule several weeks later. Very happy; thank you :)
April 17, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Corinne,
Thank you so much for your thoughtful and detailed review. We're delighted to hear how beautifully the Kensington set complements both your contemporary patio and traditional home, it sounds like a perfect match.
It’s wonderful to know that the aesthetics, comfort, and quality stood out to you, especially after such a thorough search. We’re also very pleased that Harry was able to support you throughout the process and be available during the busy Christmas period.
We’re glad the delivery worked seamlessly around your schedule and that you’re so happy with your purchase. Thank you again for your kind words. We hope you enjoy your furniture for many years to come!
Warm wishes from The Bridgman Team.
Awful customer service
I bought a £2600 daybed from the website 9 days ago. I get an email this morning saying "it's not in stock, but we have a damaged ex-display model available with a £200 discount, but there are no warranties or refunds".
No customer in their right mind would accept this. It is terrible customer service, and is a terrible offer for an expensive item. Very poor indeed.
April 15, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hi Tim,
Thank you for your feedback, and we’re very sorry for the frustration and inconvenience this situation has caused.
We did attempt to contact you last week regarding the stock issue; however, due to a technical problem on our end, our emails were unfortunately not being sent. This was only resolved recently, which is why you received the update later than intended. We completely understand how disappointing this must have been.
As the daybed available was an ex-display model, it would not have come with a warranty, and while we offered a £300 partial refund to reflect the imperfections, we were unfortunately unable to meet your request for a 50% discount, and we appreciate that this was not suitable for you.
Your order has now been fully refunded, and you should receive this within 3–5 working days.
Once again, please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Warm wishes from The Bridgman Team.
My order has been completed
My order has not been completed and I've been unable to get a delivery date. Waiting for over a week for an update.
Final part of order satisfactorily delivered on 15th April. Apart from the lack of delivery schedule update, I'm happy with the product and service.
March 28, 2026
Reply from Bridgman Luxury Furniture
Hello Edward,
Thank you for your feedback, and we’re very sorry for the delay and lack of communication you experienced.
At the time of your order, the parasol was on pre-order, which meant we were unable to complete the shipment straight away. We completely understand how frustrating the wait must have been, especially without a clear delivery date.
We did respond to your email on Monday to confirm that your parasol would be delivered today via FedEx, and we hope it has now arrived safely.
Thank you for your patience, and please don’t hesitate to get in touch if there’s anything further we can assist you with.
Warm wishes from The Bridgman Team.
Exceptional Quality and First-Class Service from Bridgman
I recently set out to replace our outdoor sofa set with a new dining set and came across Bridgman. I was immediately impressed by their commitment to quality, design, durability, and overall customer experience.
After calling for more information about the all-seasons collections, I was advised to consider the Kensington dining set by Edita. It ticked all the boxes for what I was looking for, and after speaking with Edita, I felt confident I was making the right choice.
The delivery exceeded expectations-it arrived within just two days. Ali, Issac, and Alain handled everything professionally: they unpacked the furniture, removed all packaging, and even helped experiment with different layouts until we found the perfect fit for our garden.
I’m absolutely delighted with both the furniture and the outstanding level of customer service I received.
April 10, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you so much for your detailed and thoughtful review. We're delighted to hear that your experience with us, from initial enquiry through to delivery, met your expectations so well.
It’s wonderful to know that Edita was able to guide you towards the perfect Kensington dining set and give you the confidence in your choice. We’re also especially pleased that your delivery experience stood out, and that Ali, Issac, and Alain took such great care in setting everything up and ensuring it was just right for your space.
Your kind words about our quality, design, and customer service truly mean a lot to us. We hope you enjoy many special moments with your new dining set for years to come!
Warm wishes from The Bridgman Team.
Good service for outdoor seating & coffee table
Harry went out of his way to give us a very good service and followed up on everything we asked (regarding covers etc for the furniture). We bought a large outdoor seating & coffee table display.
January 3, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Perry,
Thank you for your lovely review! We're delighted to hear that Harry provided such attentive service and went the extra mile to help with all your queries, including the furniture covers.
It’s wonderful to know you chose one of our large outdoor seating and coffee table sets, and we hope it brings you many enjoyable moments. We’ll be sure to pass your kind feedback on to Harry!
Warm wishes from The Bridgman Team.
I needed some help after an on line…
I needed some help after an on line search and was fortunate to engage with Bruno who was helpful and patient and no request for info was an issue for him. I’m looking forward to receiving my products . Thanks
April 10, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Patrick,
Thank you for your kind review! We're so pleased to hear that Bruno was able to assist you and provide helpful, patient support throughout your enquiry.
We’ll be sure to pass on your feedback to him. We hope you’re delighted with your products when they arrive and look forward to hearing what you think!
Warm wishes from The Bridgman Team.
Great service!!
Great service!!! Really helpful couldn’t recommend them more. The product is really good, I ordered 8 garden chairs from the them 10 years ago and they are still as good as new but felt it was time to renew the cushions as they had slightly faded from them being left out in the sun ☀️ over the past 10 years. They do replacement cushions and Bruno was amazing at getting them ordered and they were delivered with on days!! Great service ⭐️⭐️⭐️⭐️⭐️
April 10, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Jennifer,
Thank you so much for your fantastic review! We're delighted to hear that you’ve enjoyed such long-lasting quality from your garden chairs over the past 10 years, that’s exactly what we aim for.
It’s great to know that Bruno was able to help you with ordering replacement cushions and that everything arrived promptly. We’ll be sure to pass on your kind words to him.
We really appreciate your recommendation and hope you continue to enjoy your furniture for many more years to come!
Warm wishes from The Bridgman Team.
Brilliant customer experience
Brilliant customer experience. Contacted them for some replacement cushions for my old garden furniture and Bruno got back to me immediately and was super helpful. Thank you
April 8, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Julia,
Thank you for your lovely review! We're so pleased to hear that you had a brilliant experience with us. It's great to know Bruno was able to respond quickly and help you find the right replacement cushions.
We’ll be sure to pass on your kind words to him.
Thank you again, and we hope you continue to enjoy your garden furniture!
Warm wishes from The Bridgman Team.
Kensington dining set
Having decided to replace our old garden dining furniture we visited a couple of garden centres and were completely underwhelmed both by choice and quality.
After some extensive online research and speaking to the very helpful and knowledgeable Bruno, we visited the Walton on Thames showroom.
We met Emma, who usually works in Wilmslow, and her knowledge and enthusiasm led us to choose a Kensington round table and 6 dining armchairs along with a matching parasol.
Ordering and delivery was very smooth and we are thrilled with our new furniture.
Many thanks to Bruno, Emma and Harry for great service.
March 24, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Terry,
Thank you so much for your detailed and thoughtful review. We're delighted to hear that, after your initial search, you found the quality and choice you were looking for with us.
It’s wonderful to know that Bruno was able to support you early on, and that Emma’s knowledge and enthusiasm in our Walton-on-Thames showroom helped you choose the perfect Kensington set. We’re also pleased to hear that everything from ordering through to delivery went smoothly.
Your kind words about Bruno, Emma, and Harry will be greatly appreciated by the whole team. We hope you enjoy your beautiful new garden furniture for many years to come!
Warm wishes from The Bridgman Team.
Bruno was extremely helpful in finding…
Bruno was extremely helpful in finding out what model sunlounger I have and helping me order a new cushion.
April 7, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good afternoon Fiona,
Thank you for your kind review! We're so pleased to hear that Bruno was able to help identify your sun lounger and assist you in ordering the correct cushion. Providing helpful and knowledgeable support is very important to us, so it's great to know you had a positive experience.
We’ll be sure to pass your feedback on to Bruno, and we hope you enjoy your refreshed sun lounger!
Warm wishes from The Bridgman Team.
Emma was extremely helpful and…
Emma was extremely helpful and attentive. Our garden is absolutely stunning now with the addition of the gorgeous high quality furniture. This was the only place in the uk with fully waterproof garden furniture.
March 14, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Alisha,
Thank you for your lovely review.
We’re delighted to hear that Emma was so helpful and attentive throughout your experience. She’ll be thrilled to receive your feedback.
It’s also wonderful to know how happy you are with your new furniture and the transformation of your garden. Creating beautiful, high-quality pieces that can be enjoyed whatever the weather is, is exactly what we strive for.
Thank you again for your kind words and for choosing Bridgman.
Warm wishes from The Bridgman Team.
Harry did a great job of upselling
Harry did a great job of upselling. Ended up buying a lot more than we went shopping for! We were an easy target as we’ve had a lot of Bridgman furniture before (and still have) as it’s comfortably the best you can buy. Our previous cushions survived 15+ years of abuse, only being taken in for a couple of months in the depths of winter. The new ones are even better than the originals. And the original rattan is still like new.
Great service from Harry, thank you.
February 1, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Timothy,
Thank you for your fantastic review.
We’re so pleased to hear that you’ve continued to enjoy Bridgman furniture over the years. It’s wonderful to know your original pieces have stood the test of time so well. Hearing that your cushions lasted 15+ years (and that the rattan still looks like new) is exactly what we aim for in terms of quality and durability.
We’re also delighted that you’re enjoying your new additions and that Harry provided such great service during your visit. He’ll really appreciate your kind words.
Thank you again for your continued support. It truly means a lot to us.
Warm wishes from The Bridgman Team.
Thank you Harry and Bridgeman
Harry who served us in the show room was excellent. Extremely professional, knowledgeable and friendly. He made sure we got exactly what we wanted.
The furniture was delivered and put out by Harry and Coco who were also both excellent.
I would thoroughly recommend Bridgman!
March 29, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Dewi,
Thank you so much for your wonderful review.
We’re delighted to hear that Harry provided such a professional, knowledgeable and friendly service in the showroom, and that he helped you find exactly what you were looking for. It’s also great to know that the delivery experience with Harry and Coco was just as positive.
We really appreciate your recommendation and your kind words, thank you for choosing Bridgman. We hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Helpful Harry at the Walton branch
Went to the Walton branch and dealt with Harry. Super helpful, understood what we wanted and our budgets and found the exact products that were good for our needs. Would definitely recommend.
April 3, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Neil,
Thank you for your kind review.
We’re delighted to hear that Harry was able to understand your requirements and budget, and help you choose the perfect pieces for your space. He’ll really appreciate your feedback.
Thank you for your recommendation and for choosing Bridgman, we hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
Excellent service and products
Visited Tunbridge Wells showroom, which is managed by Paul. Paul was extremely helpful and knowledgeable, and understood (and remembered) our needs and preferences. Very good, personal service during both visits and excellent written communication (e-mails) throughout the interim period. We are delighted with our purchase of outdoor furniture, which is very stylish, well made and comfortable. An excellent shopping experience, very pleased!
April 3, 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good afternoon Sue,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience at our Tunbridge Wells showroom. Paul will be especially pleased to know that his helpful, knowledgeable and attentive approach made a real difference throughout your visits and follow-up communication.
It’s also fantastic to hear that you’re so happy with your outdoor furniture, stylish, comfortable and well made is exactly what we strive for.
Thank you again for your kind words and for choosing Bridgman.
We hope you enjoy your furniture for many years to come.
Warm wishes from The Bridgman Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.