While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was very easy to oder and delivery was quick. Came in lovely packaging. Dress was fabulous with lovely material. Unfortunately I ordered the wrong size (totally my error) but it was very easy to re... See more

Rated 5 out of 5 stars

I absolutely love my Belle dress, it fits perfectly and is so flattering. The material is substantial, it's not cotton or linen (which is fair for the price) but it's thick and feels like good quality... See more

Rated 1 out of 5 stars

I ordered 2 pairs of jeans, the sizing was completely wrong. Trying to return anything is really not easy...eventually decided to send back direct, (from England), which obviously had to have a cust... See more

Rated 2 out of 5 stars

Garbage! I ordered 2 kyle jumpsuits and Luna and jaysus the quality of stitching, loose threads, like the straps were unfinished, material hanging. Very poor material too. Colours nice though. I gave... See more

3.0

Average

TrustScore 3 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You to the Casual Company

It was very easy to oder and delivery was quick. Came in lovely packaging. Dress was fabulous with lovely material. Unfortunately I ordered the wrong size (totally my error) but it was very easy to return. I'm now waiting on my next purchase and I'm very excited.

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

I have ordered lots from the casual…

I have ordered lots from the casual company and find their lightweight suits perfect unfortunately I cant say the same for the quality of their track suits the first wash rendered them streaked and loose excellent customer service though it's a pity the quality is hit and miss

March 22, 2026
Unprompted review
Rated 2 out of 5 stars

Bad quality items

I ordered two leisure suits which arrived fairly promptly . Delivery is excellent . At first the leisure suits looked beautiful but after the first wash they were dreadful . The material went all rough feeling and looked as if I had them for years . A waste of money . Won’t be buying from them again

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Bad Customer Services. Do not Listen

Ordered a casual jacket and the invoice was dated 28/12/2025 but it didn't arrive until 05/01/2026. I was away in hospital on this date and didn't get home until 12/01/2026. I didn't see or remember there was a delivery for me. A few days later I discovered there was a package for me. I didn't like the fit it was short and had no shape. I phoned the company on the Monday to explain i wished to return same. I was offered a credit but I wanted refund. Didn't get a hearing but told I would have to return by post no collection as I was over allowed time eventhough it was late arriving. It cost me €9 to return. For the privilege of trying to do business with the Casual Co it cost me €16.21. €5 for delivery €9 return and a further €2.21 not explained. It feels like it's not a company that reaches out to understand and please their customers.

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

No complaints

No complaints. Ordered a co-ord and jumpsuit. The material of the jumpsuit in particular feels cheap but it is a very flattering fit and it will suit what I wanted it for. I think the clothes are pretty affordable by today's standards and you get what you pay for. Probably could get the same quality for less on Shein though!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my Belle dress

I absolutely love my Belle dress, it fits perfectly and is so flattering. The material is substantial, it's not cotton or linen (which is fair for the price) but it's thick and feels like good quality. The pockets are really handy and the length is a lovely between length, not too long or too short - it really does just look exactly as it does in the pictures/videos on the website. I can't fault it and am surprised at some of the bad reviews.

July 10, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered dress & my credit card was…

Ordered dress & my credit card was tried to be used in another store. Contacted Casual clothing but didn’t get satisfactory response. My card was cancelled by my bank who had luckily spotted the transaction immediately. Great inconvenience for me. I normally wear size 14 so ordered 14/16 but it’s certainly not true to size…it’s very tight fit.

May 31, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing

I got a jacket from here and while it looks lovely, I noticed that threads are coming loose from various areas, and there are white fibres appearing all over the jacket. At first I thought it was something on the jacket to I tried to lint roll it but it seems like the internal padding is escaping. Not what you expect when you pay over €50 for a jacket. Insanely poor quality. I emailed the customer service over a month ago and got no reply. However, I did also get a pair of earrings and they are very nice and don't irritate my ears or stain. Overall a disappointing experience.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Poor cheap quality

Bought two flora style dresses. I was extremely disappointed when they arrived---- cheap looking and very poorly finished---- white hem visible on bottom of dress. Will be returning the items tomorrow.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Very poor quality, poor fit. Bought 3 items, returned all immediately. Would definitely not recommend.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered jeans from this company

Ordered jeans from this company , the jeans had a musty smell as if they were stored in a warehouse with no heat , I had to return them and the company refused to refund the postage , will not be ordering from them again

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling quality

This company used to have good quality clothing in the past but their standards are now appalling. Extremely poor quality and the postage to receive and return comes to almost €10 for just one item. Save your money and shop elsewhere.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

I get my clothing every summer from the…

I get my clothing every summer from the casual company . The clothes are very comfortable to wear and good value for money. The returns policy is faultless.
I cannot rate the clothing high enough for comfort and quality. Thank you casual company, I have worn dresses super comfy and original. I will continue to shop with them.

July 10, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look