Ive ordered many times from this company and as others have said the delivery is prompt. However my recent order the Clara tracksuit is very poor quality and has a white stain on top like it was retur... See more
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It was very easy to oder and delivery was quick. Came in lovely packaging. Dress was fabulous with lovely material. Unfortunately I ordered the wrong size (totally my error) but it was very easy to re... See more
I absolutely love my Belle dress, it fits perfectly and is so flattering. The material is substantial, it's not cotton or linen (which is fair for the price) but it's thick and feels like good quality... See more
I ordered 2 pairs of jeans, the sizing was completely wrong. Trying to return anything is really not easy...eventually decided to send back direct, (from England), which obviously had to have a cust... See more
Company details
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2.9
Average
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Attractive dresses
Attractive dresses, reasonable prices and friendly customer service. I have bought two summer dresses in the last month, and both arrived promptly, well packaged and of good quality.
May 9, 2023
Unprompted review
Poor quality and poor customer service
I purchased a few items from Casual Company. The products I received were very poor quality and completely overpriced. One of the items I purchased was a belt that cost €16. I later found the EXACT belt on SHEIN for €2. They used the same product photos used on the SHEIN website and also didn't even bother removing the SHEIN packaging when they shipped the belt.
I submitted 2 negative reviews on their website but they never posted them to keep their ratings up. I then tried to comment on their Instagram page about my experience but they removed comments and then blocked me. What a terrible company and horrible way to respond to customer issues.
Please stay away from this company. You can find better quality products for better prices elsewhere!
March 13, 2023
Unprompted review
Beautiful dresses
I have bought so many things from this company and the quality is always spot on. A lovely company to deal with and always happy to help. Instagram messages answered quickly. I've done a couple of returns due to size. But it was easy to do and was refunded quickly. Will always recommend
April 20, 2023
Unprompted review
Clothes are extremely poor quality with…
Clothes are extremely poor quality with loose threads and poor overall service. The jumpsuit arrived with no small bag or any protective packaging. I have never received an item in this manner before. A coupon was in the parcel that had been previously crumpled up by somone. My order arrived in poor condition and felt like it was someone else's returned parcel. Gross and unhappy with purchase.
March 22, 2023
Unprompted review
Having to communicate with this company…
Having to communicate with this company is very poor, they refuse to do what you have asked refer you to terms and conditions which are unclear and then renage on all promises made - avoid, avoid, avoid!
June 12, 2021
Unprompted review
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