Casufit Reviews 237

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Don't waste your money ordering from this company. 4 out of the 5 items I purchased did not fit. Wide in the shoulders and bust, too snug across the stomach and hips. Their T-shirt is heavy polyes... See more

Rated 5 out of 5 stars

This was my first time ordering from your company. Placing the order was pretty straightforward. The blouse was very appealing to me because I was a diver and loved observing sea life. I am anxious... See more

Rated 5 out of 5 stars

I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "... See more

Company replied

Rated 4 out of 5 stars

I didn't have any trouble ordering, I just hope I receive my order in good time. Sometimes ordering online takes forever to get.

Company details

  1. Women's Clothing Store

Written by the company

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Contact info

3.4

Average

TrustScore 3.5 out of 5

237 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't do it!!

Don't do it!!
They are not legitimate!
I ordered a sweatshirt that looked cute at a reasonable price. It took over 2 weeks to arrive and when it did it had stains all over the front. They will not refund my money. Their policy requires you to request the refund within 3 days.

November 26, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Great visuals and details

The details that I could see so clearly on my sweatshirt was awesome. The information that was given about the sweatshirt definitely helped in my decision to purchase it. Easy navigation on the site was great. The prices are incredible. Thank you for that.

November 26, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Great…

Everything was good but I had to input c.c. 2times because I put in wrong security code. Everything else ok.

November 3, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 2 out of 5 stars

The confirmation and shipping process

The confirmation and shipping process takes way too long. I know we're all spoilt by Amazon shipping, but even outside of the Amazon sphere, 7 days to finish the confirmation process is a bit slow. I ordered this sweater on the 23, eight days ago, and haven't even gotten a shipping notice. It should have been shipped.

October 23, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

No business sense

I despise political opinions in non political arenas. You offer Kamala items but no Donald items. You have just annoyed about half the country. I won’t buy from you. Too bad for your bottom line. Take it from Michael Jordan. Republicans buy sneakers, too

October 30, 2024
Unprompted review
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Reply from Casufit

Dear Valued Customer,
Thank you for your feedback. We appreciate you taking the time to share your perspective with us. Our goal is to offer a wide variety of products that cater to the diverse interests of our customers. We apologize if our current selection has not met your expectations.

We hope to have the opportunity to serve you in the future and provide products that meet your needs and preferences.

Thank you for your understanding.

Rated 5 out of 5 stars

Easy to use website.

October 27, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 3 out of 5 stars

Buyer Beware! Fraudulent Return Policy

I ordered a $20 t shirt a month ago. It arrived from China 2 weeks later with defective seams. I immediately contacted the company to arrange a refund, as promised in their return policy. After numerous exchanges, they offered a partial refund of $5 or take the chance returning it to China at my expense (shipping costs $35). They offered to send another product, which I could not use as it had been intended as a gift for an event already past.
Basically, you're stuck with whatever cheap product you buy from them, so expect to lose your money.

Addendum:Upgraded to 3 stars:
After two weeks of exchanges and a complaint filed with my credit card company, they did refund me the full amount of the item. To their credit, they were very quick to reply to emails. AI?

October 27, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

I am a size 1X and I ordered a 3X and…

I am a size 1X and I ordered a 3X and it still was to small,I was about to return the item and it would've cost me almost the same price as what I got it for,CASUFIT should pay for the return and I should get a full refund, I am definitely going to dispute my purchase.

October 18, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Something grabbed my eye…

Something grabbed my eye from one of those ads for “styling services” and I saved the image to search for it elsewhere. (Love their looks; don’t have the budget for it! 😩) When I used Google to search that image, I got tons of results but nothing really interesting until I got to the dress I ordered from you. The look and fit and print were exactly the vibe I was going for. Ordering/checkout was simple.

October 18, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

from the start things did not go as…

from the start things did not go as they should. After ordering I had to email them to see if they were sending me an order. They apologized for the delay. Huh? That should be normal business. If you are in a hurry don't order here. It comes from China. Even political shirts with a time limit. The small shirts hang off my shoulder so they look like sack on me. Usually Chinese products are small. The hat looked so cute online (of course) it showed up hard, smashed and would never sit like a regular hat. Weird creases is several spots. I am trying to return but not looking good. So now I am probably out over $60. Sigh

Follow up. They offered me $12 dollars for a refund. At first I refused it until I saw what a pain it would be to send all the way to China. I'm sure that postage isn't cheap. I will have to read the refund policy better. Also the small that is more like a medium is the smallest size.

October 1, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Ease of shopping and checkout with…

Ease of shopping and checkout with discount codes

October 15, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

Great selection

Great selection. Good price. My only question: When should I expect to get my item?

October 12, 2024
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

5* is a little much

5* is a little much - since I don't have my shirt yet and no email telling me it has shipped or by whom.

October 8, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

The selection you offer is great

The selection you offer is great! You can find something for anyone. I found the perfect birthday gifts for my mom.

October 11, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 4 out of 5 stars

There are a lot of great items

There are a lot of great items but I had a hard time navigating the site. It seems like there are things that are put in the wrong category so it was hard to just go on and find what you want. I hope the items I get are good quality especially the pants.

October 9, 2024
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

I ordered the Kamala Harris support…

I ordered the Kamala Harris support T-shirts. The quality was good (better than expected) and they were true to size. I will definitely order again.

September 23, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Customer Service.

October 6, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

My item was not what was on the…

My item was not what was on the website. It's way to big, material is spandex and the wrists are elastic. I will never order from Casufit again.

Poor quality, horrible customer service.

October 1, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 3 out of 5 stars

plum blossom full moon gradient dress

would have liked more info about fabric and size

October 4, 2024
Unprompted review
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Reply from Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

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