Casufit Reviews 237

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Don't waste your money ordering from this company. 4 out of the 5 items I purchased did not fit. Wide in the shoulders and bust, too snug across the stomach and hips. Their T-shirt is heavy polyes... See more

Rated 5 out of 5 stars

This was my first time ordering from your company. Placing the order was pretty straightforward. The blouse was very appealing to me because I was a diver and loved observing sea life. I am anxious... See more

Rated 5 out of 5 stars

I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "... See more

Company replied

Rated 4 out of 5 stars

I didn't have any trouble ordering, I just hope I receive my order in good time. Sometimes ordering online takes forever to get.

Company details

  1. Women's Clothing Store

Written by the company

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Contact info

3.4

Average

TrustScore 3.5 out of 5

237 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The ease of ordering

The ease of ordering. The design and fit of your products and communication during the ordering and delivery process

September 25, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

Fun products

Fun products, ease of use on the site.

September 19, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 5 out of 5 stars

First Timer

I am a first timer and I hope this won't be the last. What caught my eye was the unique style of your clothing. Of course I ordered my Kamala sweatshirt like how you put the special touch👍🏾and the "boss shirt" She the President 🙄I trying to figure out which color 😏 I'm a first timer awaiting my new sweatshirt and hoping my next experience will open with this🤸🏾🤸🏾🤸🏾🤸🏾🤸🏾🤸🏾🤗

September 18, 2024
Unprompted review
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Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

NO CUST SVC, NO SHIPPING INFO A WK LATER

I received a confirmation email for over $75. I paid for three Kamala shirts almost a week ago. I have never received any shipping information. I am campaigning for Kamala & there about 50 days left before the election, this is very time sensitive merch and your delay in even providing shipping info is unacceptable. I also emailed including my order number and confirmation requesting shipping information and I have been ignored. Once you are in possession of someone’s money, it is your obligation to inform them of where the goods they have paid for are in terms of tracking and expected arrival date. I cannot get that information from you. Very poor experience and disappointed. Every day I don’t have those shirts makes them less valuable and useful to me as a campaign or and supporter. Zero customer svc . Very disappointed.

September 11, 2024
Unprompted review
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Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 4 out of 5 stars

The selection was great and the…

The selection was great and the ordering process was easy.

I'm looking forward to the arrival of my purchases to see that they are great as well

September 11, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

Complete scam and waste of money

Complete scam and waste of money. They picture cool looking shirts in quality fabrics and then what you get is a cheap knockoff in a hideous fabric--worse than a store bought Halloween costume--and missing all the style details that made you want it in the first place. I sent them photos of what I got vs what they offered on their site, noting that on their site they say they accept returns for undamaged d goods that you are dissatisfied with. They say they will send you a shipping label, but what they don't say is that you have to pay for the return shipping which is more than the cost of the item. Alternatively, they offered me 20% toward a new purchase of more garbage from their site (absurd) or $5 refund on a $28 shirt and lucky me, I get to keep this shirt that can't even be used as a dust rag because it is too synthetic and slippery. Don't be tempted. It's a bait and switch site. I NEVER write reviews. But this was really bad. Very disappointing

September 13, 2024
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

This is one of those companies from…

This is one of those companies from China that sends you inferior products. Then, when you want to return anything (they say on their website that you can return items!), they say "Sorry, you can return it, but at your own cost (a lot to send back to China!) and risk. So, can we give you a 20% coupon instead to order MORE STUFF from our website?

September 6, 2024
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

Is there a minus score!

Ordered a shirt, fabric was supposed to be jersey and it’s nylon. Picture shows bell sleeves and their straight, stitching and cut look to be done by a kindergartener!! (That’s being generous) 3 weeks to receive and over charged $8 tax on $24 shirt plus shipping came to $40!! SCAM

September 6, 2024
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 1 out of 5 stars

Hi again

Hi again, I sent another email to CASUFIT to send me the authorization to return. I would like to send the t-shirt back as soon as possible and receive my refund.
The email was not in my junk folder. Could please resend. I would really appreciate a response

Thank You
Palita Robinson

August 28, 2024
Unprompted review
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Reply from Casufit

Dear Palita,

Thank you for your message.

We have resent the email. Please check your inbox, including your junk or spam folder, to ensure it wasn't missed.

If you still do not receive the email, kindly let us know, and we will find an alternative way to send it to you.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Looking for a special gift for a “cat”…

Looking for a special gift for a “cat” friend & your site offered many good selections in her size.

September 3, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 3 out of 5 stars

I've yet to receive my order

I've yet to receive my order. However, being a first time buyer, I chose to take advantage of free shipping which I find very favorable for my on line orders and try to take advantage as website requires, However, although the shipping charge was only $4,99 and several comminication emails, your staff was unable to find the deadline promo offered of 8/25 thus unable to honor, disappointed in the result CAF13110
placed 8/25/24

August 25, 2024
Unprompted review
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Reply from Casufit

Dear customer, We apologize for the inconvenience and any disappointment caused. If you could provide us with the relevant promo code, we will be able to apply it to your order immediately.

Thank you for your understanding.

Rated 5 out of 5 stars

Good choice of items

Good choice of items. I'll review more after I receive my items.

August 31, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

Before you buy look at trustpilot…

Before you buy look at trustpilot reviews for a company named wearshes. Wearshes is a scam company that sends cheap copies of the clothes pictured in the ads. They will not give refunds unless you pay to have items shipped to China. Casufit and Wearshes sell the exact items. Buyer beware. I ordered from Wearshes and received only half the items. Quality was dreadful. Yet another Chinese scam

August 1, 2024
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Shippingshipping

Your response was great

August 23, 2024
Unprompted review
Casufit logo

Reply from Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Rated 5 out of 5 stars

Convenient

August 19, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Rated 1 out of 5 stars

The address on my order was incomplete.

The address on my order was incomplete.
I failed to include the number in the address.
My correct address is 9025 Baker Dr.
Baton Rouge Louisiana 70809

Please confirm that you have received the correct address.

August 19, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer,
Please don’t worry as we have received your message and revised it for you as requested.
And we will ship your order ASAP.
Have a nice day.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I waited far too long, and the items I received were so cheap and unusable! Do not purchase from them. The baseball cap was actually plastic! It does not bend at all. The shirt is so poorly stitched i cannot wear it. The company sent them in a small cellophane bag with absolutely NO information to return or get help.

August 16, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear Customer,

We are truly sorry to hear about your experience and sincerely apologize for any inconvenience this has caused you. We are committed to resolving this issue and providing you with the assistance you need.

To proceed, could you please provide us with your order number? This will help us verify your purchase and ensure that we address your concerns appropriately. Without the order number, we are unable to confirm that the items were purchased from our store, and thus, we won't be able to process your request.

We appreciate your understanding and cooperation in this matter. Once we have your order number, we will do our best to rectify the situation promptly.

Thank you for your patience.

Rated 5 out of 5 stars

Great design!

Great quality!

August 15, 2024
Unprompted review
Casufit logo

Reply from Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

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