CFoldAustralia Reviews 

I never got it delivered ! They delivered wrong product and I paid for that and have got a refund for original product as they could not deliver even after months.
I am never ever going to buy from them and asked my friend ( who recommended catch fitness) not to recommend this company in future to anybody and he agreed .

While the back bars I brought are very good the customer service experience was horrible. I brought a product that said it was in stock yet it took months to receive my item. I had put a PO Box as my delivery address and received an email the next day saying they needed a street address, I sent my street address back straight away and assumed everything was fine. After weeks of not receiving my parcel I tried to get in contact many times via emails and Facebook with no reply. I was about to dispute the transaction through my credit card but it had been too long and they couldn’t help. I finally got a reply saying they were waiting for my street address, but you could see in the email chain that I had replied with that address a month ago. They then lost my package and after many phone calls with the courier we found out it ended up in Perth instead of Adelaide and somehow ended up with a different courier company. I did finally receive the parcel but it took 2 months and I don’t think I’ll ever order from them again as the delivery price was quite expensive especially considering it took so long and I feel like I never would have got my package if I didn’t keep contacting them.

Ordered a bench that took nearly 3 months to arrive. Never had clear communication

Helpful and friendly staff and great quality equipment

Super friendly, amazing customer service. Diffently will shop here again. Thank you

Had a great experience with the company. Got my order and the product was extremely sturdy. Exceeded my expectations. Steve was extremely nice and helpful.

Have never had any issue with order or picking up from warehouse simple and the warehouse staff are fabulous and friendly

Great products and very well priced. Best value for quality commrcial grade products. Best in the fitness industry, hands down. Thank you Catch Fitness team👍

Such amazing service, would 100% recommend to my family and friends

The Customer Service I received from the Catch Crew was second to none. I was able to buy my products online and picked it up on the same day. Efficient service and really good customer experience.

Great customer service from the operations and customer service team. Great quality products with a large variety never before seen in Australia. Thanks a lot.

Purchased hex Dumbell set and smith machine, with a pin loaded cable attachment, was great all round, team where very knowledgeable and happy to assist with all queries

Always great and friendly service and always willing to lend a hand cramming gym equipment into my tiny hatch car....keep up the good work!

Avoid at all costs.

Ordered Smith machine bundle with matting and additional barbell. When ordering (August) we noticed a number of items in the bundle were available September but the Smith machine would be available in October. Before placing the order I called catch to confirm we could collect barbell and weight plates as soon as available and receive the rest as it came. Was advised this was no problem at all, just advise in order comments which I did.

Clearly no one reads the instructions as I spent the next 3 months trying to explain what we had requested. Eventually they tried to execute what we had been asking which has resulted in the one delayed item arriving at our home and everything else is lost in transit between their Sydney and Melbourne warehouses.

The customer service of this business is atrocious, orders that were supposed to be totally fulfilled late September/early October have still not arrived by 30/11 and no one in the business can help.

Any savings this business could offer are totally lost by the headache of dealing with the business, if you ever get you equipment in the end (still waiting on ours).

Either order from a more reputable company with stock on hand, or order directly from suppliers in China. Both will have better outcomes and service experience.

Good communication via Facebook. Quick response and only 1 day turn around. Power rack is great and sturdy.

Quality, Quick & Easy Perfect.

Amazing customer service, fast turn around and very good quality equipment

Gear was top quality at a cheap price. Return policy is really good with 14 day money back guarantee. Can't go wrong.

Quick and easy pick up. Very helpful. Would definitely buy from them again!

Quick and easy process. Ordered and pickup straight away. Quality product.