Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... See more
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The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... See more
STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... See more
Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... See more
Company details
Written by the company
cfoldaustralia.com
Contact info
8/202 Milperra Rd, 2214, Milperra NSW, Australia
- 0280745286
- catch-fitness.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I am so delighted shopping with Catch…
I am so delighted shopping with Catch Fitness. I have cancelled my membership with Anytime and fitted out my entire home gym with Catch gear. The quality is very good and for the price you cannot go wrong.
I had a great experience with this…
I had a great experience with this company! The customer service was unbelievably amazing got back to me within a day !
Once my delivery arrived the item of the quality arrived with no damages whatsoever!
The product was very good and even…
The product was very good and even better price. And the customer service was excellent as well.
Very good product and amazing customer…
Very good product and amazing customer service
Customer service was amazing as they…
Customer service was amazing as they kept me updated regularly with the ETA of my order. Once I received the product, to be honest I didn’t expect it to be this good for the price.
pathetic customer service!
catch was super friendly helpful and…
catch was super friendly helpful and efficient. thanks for all your service
Excellent customer service kept me…
Excellent customer service kept me notified with delays and any updates on my order. Extremely happy with the quality of the products from Catch fitness. I will be buying a lot more in the near future.
Commercial power rack and plate set hundell
Not a single complaint from purchase to delivery, loving my new set up and the value for money couldn't find anywhere else. The whole team from customer service, to warehouse and logistics assisted my queries in regards to delivery and set up. Thanks Catch !!
Amazing service amazing equipment…
Amazing service amazing equipment nothing to complain about at all
Has been over 3 months since I placed…
Has been over 3 months since I placed an order for an in stock item, every time I try to contact the warehouse to pick up the item I am told I have to wait for a collection email. This is despite the tracking of my item saying it is at the depot and ready to collect. Terrible customer experience
Absolute terrible service
Absolute terrible service. So far have failed to deliver the promised good, now 3 months overdue. It is very difficult getting a straight answer after repetitive emails. Additionally one of the products I purchased I have been advised that it is not available anymore and I can have a refund, yet it has been 14days already an I still have not received a refund.
I was advised my good are in the warehouse ready to be dispatched and that I will receive dispatch information soon, yet it has not been 3 weeks and they have not yet been dispatched.
Worst customer service ever.
A solid and heavy half rack
A solid and heavy half rack , didn’t realise it’s 125cm width , now I need 7 feet barbell , still happy overall

Reply from CFoldAustralia
Equipment is great
Equipment is great, I’m obsessed with the quality. I ended up making a second order where I met the boys at the warehouse who were so lovely to deal with :)

Reply from CFoldAustralia
Poor customer service
Poor customer service. Impossible to get through on the phone because you only have one customer service agent answering the phone. Also, your voice mail message always says we will get back to you, but nobody ever calls back. Very disappointed
The best one stop gym shop.
For all your home gym needs you can’t beat this place. Bought myself a complete home gym set up, including a power rack with cables, dozens of weight plates, 3 Olympic bars, a dumbbell & weight plate storage rack, several kettlebells and even gym flooring. Amazing Quality like what you’d expect from any professional gym and everything was always handled quickly and efficiently from the moment I made the online purchase. Great service from the staff, everything is competitively well priced especially for the quality of the equipment and Most of the time the products were available for pickup the same day, Would 100% recommend to everyone looking for a good gym supplier.

Reply from CFoldAustralia
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