CFoldAustralia Reviews 

909
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... See more

Rated 5 out of 5 stars

The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... See more

Rated 1 out of 5 stars

STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... See more

Rated 1 out of 5 stars

Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... See more

Company details

  1. Fitness Equipment Store

Written by the company

cfoldaustralia.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

909 reviews

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No recent history of asking for reviews

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3.7

All reviews

(909)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company! The customer service was unbelievably amazing got back to me within a day !
Once my delivery arrived the item of the quality arrived with no damages whatsoever!

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service kept me…

Excellent customer service kept me notified with delays and any updates on my order. Extremely happy with the quality of the products from Catch fitness. I will be buying a lot more in the near future.

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Has been over 3 months since I placed…

Has been over 3 months since I placed an order for an in stock item, every time I try to contact the warehouse to pick up the item I am told I have to wait for a collection email. This is despite the tracking of my item saying it is at the depot and ready to collect. Terrible customer experience

December 16, 2021
Rated 1 out of 5 stars

Absolute terrible service

Absolute terrible service. So far have failed to deliver the promised good, now 3 months overdue. It is very difficult getting a straight answer after repetitive emails. Additionally one of the products I purchased I have been advised that it is not available anymore and I can have a refund, yet it has been 14days already an I still have not received a refund.

I was advised my good are in the warehouse ready to be dispatched and that I will receive dispatch information soon, yet it has not been 3 weeks and they have not yet been dispatched.

December 16, 2021
Rated 5 out of 5 stars

You did good 👍

Great products, great service 👍

December 12, 2021
CFoldAustralia logo

Reply from CFoldAustralia

Dear Peter,

We at Catch Fitness really appreciate you taking the time to share your feedback.
We value your kind words, and we are looking forward to working with you again.

Kindest,
The Catch Fitness Team

Rated 5 out of 5 stars

Great oroducts and service very helpful

Great products and service

December 10, 2021
Unprompted review
CFoldAustralia logo

Reply from CFoldAustralia

Dear Tim,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Thanks for your trust, we're thankful for amazing customers like you

Kindest,
The Catch Fitness Team

Rated 5 out of 5 stars
CFoldAustralia logo

Reply from CFoldAustralia

Dear Rohan,

We at Catch Fitness really appreciate you taking the time to share your feedback.

It is our pleasure to hear that you have had a great experience with us.

Kindest,
The Catch Fitness Team

Rated 5 out of 5 stars

Equipment is great

Equipment is great, I’m obsessed with the quality. I ended up making a second order where I met the boys at the warehouse who were so lovely to deal with :)

December 10, 2021
CFoldAustralia logo

Reply from CFoldAustralia

Dear Rohan,

We at Catch Fitness really appreciate you taking the time to share your feedback.

It's wonderful to hear that you're happy with our service. We look forward to working with you in the future.

Kindest,
The Catch Fitness Team

Rated 2 out of 5 stars

Poor customer service

Poor customer service. Impossible to get through on the phone because you only have one customer service agent answering the phone. Also, your voice mail message always says we will get back to you, but nobody ever calls back. Very disappointed

December 9, 2021
Rated 5 out of 5 stars

The best one stop gym shop.

For all your home gym needs you can’t beat this place. Bought myself a complete home gym set up, including a power rack with cables, dozens of weight plates, 3 Olympic bars, a dumbbell & weight plate storage rack, several kettlebells and even gym flooring. Amazing Quality like what you’d expect from any professional gym and everything was always handled quickly and efficiently from the moment I made the online purchase. Great service from the staff, everything is competitively well priced especially for the quality of the equipment and Most of the time the products were available for pickup the same day, Would 100% recommend to everyone looking for a good gym supplier.

December 9, 2021
Unprompted review
CFoldAustralia logo

Reply from CFoldAustralia

Dear Karim,

We at Catch Fitness really appreciate you taking the time to share your feedback.

I'm glad you felt impressed with our services and products. It's something we’ve worked hard on and we're pleased our efforts resonated with you.

Kindest,
The Catch Fitness Team

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