CFoldAustralia Reviews 909

Terrible instructions and missing pieces.

Great products and service. Very easy pick up from the warehouse

I still haven’t received my order and it’s been well over a month. Dealing with customer service has been a nightmare as well.

Good value for money but took a little longer for delivery than expected

Still trying to recieve my equipment ordered. Purchased in full 29th October 22. Items have been in stocks the whole time. Was nearly shipped once but cancelled and now two weeks later still wait on another tracking order to recieve my purchased items. Team has sent email of action but this may not be occurring

Great product at awesome price. Easy ways to communicate, available on the phone as well. Fast Easy to track delivery. Great experience all together

Good service, fast pick up and high quality equipment

The order came late and is incomplete. I only got 1 dumbbell from the pair. I have been asked to wait for 7 days to follow up again.

Ordered 3 weeks ago, item still not delivered. Took 10d for transfer to courier company.

Great product, Great customer service.

Good quality equipment and easy to pickup

Have spoken to Jeff over the last 2 months organising a home gym. He has been nothing but wonderful! Awesome customer service

Excellent quality gym equipment at a very good price.

We purchased the gym pack and when we got home realised some bolts and plates were missing. We called them and after going back and forth confirming exactly what was missing we were told they would be delivering it to us urgently. The phone lines were conveniently down for 1 week, but somebody could still have called us knowing we are waiting for the missing parts and I also have received no response to any of the emails I have sent. I finally got through to the online chat person who said they would contact me the following day but they also did not. It has now been nearly 2 weeks and we cannot use the gym. We do not live near the shop otherwise we would’ve driven there ourselves so they cannot ignore us. Very unhappy with the customer service - no callback or follow up and we have a product we cannot use.

Came in to buy one thing , but Jeffery showed us around and took care of us!! Most definitely will be back to purchase more equipment.

Great gear, fast pickup, very friendly staff!

Incredible service and knowledge, love buying my equipment from Catch

Great products, service and people

I ordered enough products to make an in home gym and the products are excellent quality and durable. Great pricing as well. The service was amazing! Natalie checked in to ensure I was okay to set up the equipment and was super helpful! Definitely going back to purchase more!

I’ve had my home gym set up for about 18 months now and most of the equipment e.g the power rack, Olympic barbell and weight plates come from Catch Fitness. All equipment is as functioning as it was on day one but compared to other stores, the price is much more attractive. Also, recently I purchased a hyperextension bench during the 40% off sale. I chose the cheaper of the two options and was swiftly informed by the customer service team that the item would arrive in May (currently January 2023). The caring team said they didn’t want me waiting 5 months and since there was a 40% sale the more expensive hyper extension bench was brought down to 150-$200 more than the amount I payed for the first bench. They charged me no extra for the more expensive option and allowed me to pick-up the package just like normal. A great experience shopping with Catch and a truly caring customer service team.