Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... See more
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See what reviewers are saying
The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... See more
STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... See more
Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... See more
Company details
Written by the company
cfoldaustralia.com
Contact info
8/202 Milperra Rd, 2214, Milperra NSW, Australia
- 0280745286
- catch-fitness.com
Product still hasn’t arrived after a…
Product still hasn’t arrived after a month. No response from Catch about where it is or what’s happened to it. Very unhappy.
Didnt get all parts as yet and not even…
Didnt get all parts as yet and not even on time, a worse service i ever encountered.
Have ordered the smith machine on 3/12/2022
Catch Fitness - exceptional customer service, premium products, value for money..
Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alternative courier service at a competitive price - enabling me to proceed with my purchase. Further, when I wanted to subsequently add a few extra items to my order, Steve assisted me to include them all within the one shipping cost. My equipment has now arrived. I cannot wait to put it together and get to work. Thanks again Catch Fitness! Cedric.
Good equipment for a great price
Great products and Excellent customer…
Great products and Excellent customer service. Awesome prices!
As good as any other.
I have trained at a few strength and conditioning gyms, and used many different brands of equipment.
I purchased a barbell and bumper plates from catch and they are as good as any other brand I have used.
Gear not delivered!
I ordered $2500 worth of fitness gear. It was well priced, shipped in good time, but is now missing. It has been 10 days since it was 'received at depot' but cannot be found.
I appreciate the shipping and depot issues are outside of Catch control, however; Catch should have a process of set time for resolution for issues and once that time is reached, resend order to customer and take up the issue with your courier / depot supplier. Don't leave the customer waiting.
The products look and feel well made
The products look and feel well made. The delivery was fast. The whole transaction was simple and good value. I’d definitely buy from catch-fitness again.
Thank you for fast and effective…
Thank you for fast and effective service. So happy! Thanks guys!
Awesome service & products
Staff there were so friendly from the moment I arrived, got help from Steven! very kind and helpful - loaded everything in my car for me too!
I got a nice bench & floor mats for cheap for their black friday sales, and the quality is amazing - it's very industry standard as you would see at the gyms.
I won't buy this company's product again
I will never buy this company's product again. The product came much later than scheduled. Even the screw that assembles the product is defective and cannot be assembled, so I have requested a refund.
(Hip adduction and abduction machine)
Best customer service I have experienced
I’m a small business owner from the Sunshine Coast and have been looking around for some quality gym equipment and catch fitness have absolutely nailed it! They had some amazing deals over the Black Friday weekend and when I couldn’t decide on what to buy I called the sales team and Jeffery was unreal! Such great communication from someone I have never met and even sent photos of the equipment I wasn’t sure about. Amazing service and amazing equipment. Thanks team
Best service I’ve ever received…
Best service I’ve ever received anywhere. The transaction was completely seamless and the products were better than I expected, at great prices. Thank you to Hammer and the team from a very happy customer. I will be back💪🏻
Good Job
The young man that served me was informative, pleasant and not a bit pushy. The equipment that I purchased meet the needs and was at an affordable price.
Bench Attachements
Great quality equipment, great prices, great customer service
Great Service
The phone service from Steve was very good and when we went in person Yousef couldn't have been more helpful, an asset to your company.
Great Online Purchase
Easy online purchase. Great shipping options. Product exactly as description. Great experience purchasing from Catch!
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