While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... See more

Rated 5 out of 5 stars

The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... See more

Rated 1 out of 5 stars

STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... See more

Rated 1 out of 5 stars

Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... See more

Company details

  1. Fitness Equipment Store

Written by the company

cfoldaustralia.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

909 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Catch Fitness - exceptional customer service, premium products, value for money..

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alternative courier service at a competitive price - enabling me to proceed with my purchase. Further, when I wanted to subsequently add a few extra items to my order, Steve assisted me to include them all within the one shipping cost. My equipment has now arrived. I cannot wait to put it together and get to work. Thanks again Catch Fitness! Cedric.

November 21, 2022
Rated 5 out of 5 stars

As good as any other.

I have trained at a few strength and conditioning gyms, and used many different brands of equipment.
I purchased a barbell and bumper plates from catch and they are as good as any other brand I have used.

December 17, 2022
Rated 1 out of 5 stars

Gear not delivered!

I ordered $2500 worth of fitness gear. It was well priced, shipped in good time, but is now missing. It has been 10 days since it was 'received at depot' but cannot be found.
I appreciate the shipping and depot issues are outside of Catch control, however; Catch should have a process of set time for resolution for issues and once that time is reached, resend order to customer and take up the issue with your courier / depot supplier. Don't leave the customer waiting.

December 5, 2022
Rated 5 out of 5 stars

Awesome service & products

Staff there were so friendly from the moment I arrived, got help from Steven! very kind and helpful - loaded everything in my car for me too!

I got a nice bench & floor mats for cheap for their black friday sales, and the quality is amazing - it's very industry standard as you would see at the gyms.

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

I won't buy this company's product again

I will never buy this company's product again. The product came much later than scheduled. Even the screw that assembles the product is defective and cannot be assembled, so I have requested a refund.
(Hip adduction and abduction machine)

November 25, 2022
Rated 5 out of 5 stars

Best customer service I have experienced

I’m a small business owner from the Sunshine Coast and have been looking around for some quality gym equipment and catch fitness have absolutely nailed it! They had some amazing deals over the Black Friday weekend and when I couldn’t decide on what to buy I called the sales team and Jeffery was unreal! Such great communication from someone I have never met and even sent photos of the equipment I wasn’t sure about. Amazing service and amazing equipment. Thanks team

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Best service I’ve ever received…

Best service I’ve ever received anywhere. The transaction was completely seamless and the products were better than I expected, at great prices. Thank you to Hammer and the team from a very happy customer. I will be back💪🏻

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Good Job

The young man that served me was informative, pleasant and not a bit pushy. The equipment that I purchased meet the needs and was at an affordable price.

October 29, 2022
Rated 5 out of 5 stars

Great Service

The phone service from Steve was very good and when we went in person Yousef couldn't have been more helpful, an asset to your company.

October 10, 2022
Rated 5 out of 5 stars

Great Online Purchase

Easy online purchase. Great shipping options. Product exactly as description. Great experience purchasing from Catch!

October 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look