I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the... See more
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See what reviewers are saying
I paid approximately £5 per bag for 2 bags of cat litter. When I received them they had £1.79 printed onto the design graphic. Not the deal I thought it is. Update. After communicating with the com... See more
Shocking - waited for my order , nothing emailed them to be told stock issues order cancelled Item still showing as available on their web site aswell Crap customer service
Good: Correct goods, promptly delivered, emailed queries answered promptly. Not so good: Invoice supposed to be sent with acknowledgement email - never found it; delivery was in two halves on two d... See more
Company details
Written by the company
All of your favourites in bulk sizes
Contact info
Unit 7 The Hermitage Business Park, sn138dt, Box, United Kingdom
- 03330 905617
- sales@cateringpacks.co.uk
- cateringpacks.co.uk
amazing service
amazing service, incredible packaging, no dents, scratches, etc to the box. And shocking 2 day delivery. Couldn't be happier.
Took a week to advise that the product…
Took a week to advise that the product was out of stock. Ridiculous, no one to speak to, emails take 3 days.
Finding a company like Cateringpacks…
Finding a company like Cateringpacks that offers a both wide of allergy-friendly products and flexible pack sizes has been fantastic for my catering business.
Cateringpacks offers exceptional…
Cateringpacks offers exceptional variety and flexibility with their food and products. Their allergy-aware options and packs sizes cater to all my needs.
Catering Packs have revolutionized how…
Catering Packs have revolutionized how I plan meals for events. their allergy friendly products and various pack sizes ensures there is something for everyone.
Cateringpacks makes it easy to shop for…
Cateringpacks makes it easy to shop for any event with their varied pack sizes.Their commitment to free from products is truely commendable.
I appreciate Catering Packs' focus on…
I appreciate Catering Packs' focus on providing a wide range of food products that cater to different dietary need. Their pack size options are a bonus.
Fast no fuss service
DO NOT USE
Order placed for case of 7 pate - received one and best before date was the next day! Absolute scam
Would like a refund
NEGATIVE AND COSTLY MISTAKE...AVOID!!!
Bad experience. The company name ' Catering Packs' would lead you to believe you are ordering in bulk to save money which is ultimately what most people need in the current cost of living crisis.
The pricing structure is misleading too. The order took a while to arrive and ended up being individual cartons of milk rather than catering packs. Upon contacting customer service I was informed I would have to cover the cost of return. Finding a courier to carry a large amount of liquid turned into hassle too. Had to write off over £50 due to this company which misleads honest hardworking people looking to save money. I do not recommend and would never use again. I hope people read the negative reviews and steer clear of this company.
Dreadful Customer Support
Not a scam company as some reviewers claim but delivery takes forever, emails are not answered, phones are not manned, poor poor customer support. My advice with this company is to always pay with Paypal so you have some re-dress if things go wrong, if you need something quickly, just avoid altogether
UPDATE- Catering Packs have requested more information- 8 months after this review. Lmao, you couldnt make it up !!
Good product but poor delivery
Good product but the delivery took such a long time, I had almost given up hope!
This is the best company for taking…
This is the best company for taking your money and not giving you goods and giving you a story how they sent it but it must have got lost in the post , but will send an other and still waiting , I paid on 11th March now it’s the 25th March .. please stay away from this Company .
Great service when initial delivery went awry
Ordered case of 6 wines, never having used catering packs before. Didn't arrive, but the test of a vendor is what happens when things go wrong. They behaved impeccably, took full responsibility, arranged another delivery, and personal communications, thanks Alexa!
I have still not received my order
I have still not received my order. It's been nearly 2 weeks since I ordered and despite emailing to find out where it is I have had zero communication.
The product is always dispatched on time.
The product is always dispatched on time and if there is courier problems then it gets sorted out promptly.
Swift replacement for damaged goods
I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the pack was sealed by the manufacturer, so the person preparing the packaging couldn’t have seen it either).
I took pictures of the damage and emailed Catering Packs. With no delay I’ve received an apology and was sent a replacement pack which again arrived promptly and the goods were all fine.
Good products readily available at reasonable cost.
The products I ordered were in stock and the prices were reasonable.
Delivery very quick via courier.
Very happy with recent purchases and would certainly recommend catering packs.
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