Catering Packs Reviews 183

successfully recieved order as requested.

No communication, no one answers the phone either. Was sent cider that was not what was advertised

Received my order of Black Rat cider yesterday 20th July a lot quicker than expected .
I will be buying from Catering Packs in future .

Really lovely smelling hand wash and it moisturises too. A good price and received within a few days. Buy some, at this price it’s a bargain.

I was very pleased with these creamy mashed potato. The taste is excellent and consistency first class. Will certainly use Catering Packs again.

Excellent service.
Have used several times and will be placing another order this week, I would highly recommend.

Easy simple website. Can order quickly and accurately. Order confirmation and movements are communicated.

We were delighted to find a company that values it's customers and goes out of it's way to make sure that everything is 100% for you.
They kept us informed all along the way.
The food we ordered was excellent quality. It was packaged meticulously, insuring that our order arrived in perfect condition.
We highly recommend.

If I could give no stars I would. We placed an order on 13 June and they took our money and we received confirmation by email. We have not received the goods ordered, nor any further communication since then ( it is now 22 June). Their website says to call between 1pm and 5pm, so one would expect to be able to speak to a human being at some point during those hours. We have made 36 phone calls over the last 3 days, 24 of which were this afternoon, only to
get their answer phone message every time, which then asks you to email and does not allow you to leave them a message. We have emailed several times and no reply whatsoever. We need the goods by tomorrow for catering for a wedding reception on Friday. There is absolutely no customer care service whatsoever. What are the chances of a refund? Totally appalling.

noBeware false images.
Looked at a few websites for Black Rat cider a drink I had enjoyed on holiday in Gloucester.
The image on the web page was definitely the one I was looking for.
Moles Black Rat cider in a can.
I ordered and was counting down the days until my purchase was delivered.
Today it arrived and much to my confusion the Black Rat cider I received was not the one advertised on the web.
Just some randomly named Black Rat from Torquay.
Oh well you live and learn. Next time it will be from a verified supplier and in a bottle.
Nice try Catering Packs for ratting on me.
P. M.

Not good, this time. I buy small bottles of Mateus Rose from this company because they still supply the 25cl size, which are incredibly hard to source. As usual, I paid almost £100 for six packs of four bottles, which is pretty good value. The money was taken within days, but I heard nothing. Emailed repeatedly, and was eventually told that the supplier now only offers 18.7cl bottles, and it was these Catering Packs had been waiting to receive. I can get these almost anywhere. I wrote to ask if I could have any remaining larger size packs and was told two would be included. What I eventually got was a big container with one pack of the size I wanted and tons of smaller bottles which are pretty much pointless.

I'd much rather have been told what was left and paid just for that. Never mind. You learn this way, I guess.

Very easy to order from, delivery was fast and really well packaged.

Catering Packs ltd are a fantastic company. my purchase was delivered promptly and well packaged at a price Ebay and Amazon could not match

Received my very promptly well packaged good quality product job well done thank you

I received 1 yoghurt for £8.10 didn’t explain on the website what was included , wouldn’t use again, emailed the company Several times no reply

I wish I could give them no stars. I placed on order on the 09th October never arrived, I've called, emailed and NOTHING. I'm now trying to get my money back via Paypal. Avoid

I placed an order in April, I received part of the order damaged and the other part I never received. I have called leaving messages and emailed but got no response. It’s now October. Do not trust this company