I’ve ordered four packs of large candles which arrived promptly. When unpacking the lot, it turned out that the contents of one pack where mostly damaged (this wasn’t visible from the outside as the... See more
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I paid approximately £5 per bag for 2 bags of cat litter. When I received them they had £1.79 printed onto the design graphic. Not the deal I thought it is. Update. After communicating with the com... See more
Shocking - waited for my order , nothing emailed them to be told stock issues order cancelled Item still showing as available on their web site aswell Crap customer service
Good: Correct goods, promptly delivered, emailed queries answered promptly. Not so good: Invoice supposed to be sent with acknowledgement email - never found it; delivery was in two halves on two d... See more
Company details
Written by the company
All of your favourites in bulk sizes
Contact info
Unit 7 The Hermitage Business Park, sn138dt, Box, United Kingdom
- 03330 905617
- sales@cateringpacks.co.uk
- cateringpacks.co.uk
3.4
Average
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The items I ordered came on time but…
The items I ordered came on time but had leaked in the box
August 3, 2019
Unprompted review
I haven't received my order yet
August 2, 2019
Unprompted review
Good price and well packaged
Good price and well packaged. Not the fastest delivery but good value all the same.
July 31, 2019
Unprompted review
One parcel arrived damaged still…
One parcel arrived damaged still awaiting the other one called customer service not helpful
July 31, 2019
Unprompted review
Took a little while to arrive and one…
Took a little while to arrive and one end of container of foil was dented , making for unrolling and removal of foil awkward as wouldn’t roll out freely subsequently losing 1/2” width of every pull of roll , and having to gently pick outer edge after to return to full width , hope that makes sense , so not getting full width of roll with every use
July 30, 2019
Unprompted review
Easy ordering
Easy ordering, prompt delivery and an excellent product all at a great price
July 26, 2019
Unprompted review
Excellent tea but took quite a long…
Excellent tea but took quite a long time to arrive
July 8, 2019
Unprompted review
I ordered some bubblegum drinks from…
UPDATE: I have received a response from the company and am awaiting my refund.
I ordered some bubblegum drinks from this company.
There was no information about delivery provided.
The parcel arrived this morning and is absolutely soaking. The drinks were sent with no box, just loose in a plastic bag so hardly surprising that they have leaked!
Their website will not load today for me to log in to the account or contact them.
I have replied to the original invoice email and hope to receive a swift response confirming a refund.
June 20, 2019
Unprompted review
The best prices for quality products
June 16, 2019
Unprompted review
Good
Good: Correct goods, promptly delivered, emailed queries answered promptly.
Not so good: Invoice supposed to be sent with acknowledgement email - never found it; delivery was in two halves on two days - no problem, except that there was nothing to say that the second package was coming, so that caused waste of their time and ours answering questions that, for the sake of a packing note, would never have needed to be asked.
Will I buy from the company again?: Certainly.
June 10, 2019
Unprompted review
Exactly what i wanted at a very good…8
Exactly what i wanted at a very good price
May 30, 2019
Unprompted review
Not received but refunded
I placed an order but sadly it was never received. I did send an email but didn’t get a response after 10 days. However following a Trustpilot review I was contacted and refunded so rectified in the end. In view of this I have upped my rating and hope this was an isolated incident
May 18, 2019
Unprompted review
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