Cathedral Dental Clinic Reviews 

140
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the moment I walked in, I had such a lovely experience. Everyone was really friendly, welcoming and helpful, and they made me feel comfortable straight away. Prianka did my cleaning and... See more

Company replied

Rated 5 out of 5 stars

I went to Cathedral Dental Clinic for a check up and an appointment with the hygienist. I had not been to the dentist for some time but the team was very kind and supportive and there was no judgment.... See more

Company replied

Rated 5 out of 5 stars

Visiting Cathedral Dental Clinic is by far the best dentist experience! There is always a warm welcome, staff are super friendly and helpful. Cathy really knows her stuff and always takes time to go... See more

Company replied

Rated 5 out of 5 stars

I could not recommend Cathedral Dental enough. I have always been self conscious of my smile, due to my teeth not being very visible. Emma listened to my concerns and was able to create my dream smile... See more

Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Clinic
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

We are an exclusive private dental clinic based in Cardiff, offering the latest in general dentistry, cosmetic dentistry, endodontics, implants and orthodontic treatment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(140)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars

Very pleased with the service at the clinic. The staff were all lovely and there was no hard sell if further procedures/ other services. Very clean. Appointment didn't feel rushed. I was initially uncomfortable when asked to give my card details over the phone to pay the deposit but they immediately offered that I could come into the premises to pay instead which I was grateful for.

October 14, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Patient,
Thank you for leaving such a kind 5-star review.
We always aim to make our patients comfortable at every stage of interaction with the clinic. We are so happy to hear that we were able to do this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Recomend this dental practice

Amazing very proffesional Dentistry.
Always polite & friendly.

October 13, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Miss Davies,
Thank you for leaving such a kind 5-star review.
We are so glad to hear you have had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Excellent

Excellent, professional and friendly service. Highly recommended.

October 10, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Dr Jones,
Thank you for leaving such a kind 5-star review.
We are so glad to hear you have had such a positive experience at the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Cathedral Dental Clinic is excellent

Cathedral Dental Clinic is excellent - Dr. Vida Kolahi has treated our whole family for years and whatever the issue (or phobia!) she has been such a kind, patient, highly-skilled and efficient practitioner - would recommend to anyone!

September 20, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Patient,
Thank you for leaving such a thoughtful 5-star review.
We are so glad to hear you and your family have had such positive experiences in the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Good teeth cleaning

Today in your clinic, Mrs Amanda Webber cleaning my teeth. I felt very comfortable in the whole process of tooth cleaning. I didn't feel very nervous.
Because my experience of tooth cleaning a year ago was not very good, I was forced to swallow a lot of water.

September 14, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Miss Shi,
Thank you for leaving such a kind 5-star review.
We pride ourselves on creating a comfortable environment for our patients. We are glad we were able to provide you with a positive experience.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Dental treatment

Exceptional care

September 7, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr James,
Thank you for leaving such a kind 5-star review.
We always strive to provide our patient with the best care. We are so pleased we were able to provide this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Going to the Dentist without anxiety

My experience of the Cathedral Road dental practice generally, and Dr Vida Kolahi specifically, is unequivocally positive. Extremely positive. I have been attending the practice for many years and have had a variety of treatments over time as my teeth have deteriorated as I have got older.
I am moderately fearful/anxious about dental intervention but this is always massively allayed by Dr Kolahi’s skills and overall approach: everything is very clearly communicated and whilst there may be occasional inevitable minor discomfort there is never pain. Also, and importantly, Dr Kolahi is unfailingly ‘up front’ regarding dental work costs and cost effective solutions.
All in all, my experience of Dr Kolahi is that she offers a Rolls Royce dental service that I would unreservedly recommend.

August 10, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Dr De Villers,
Thank you for leaving such a kind 4-star review.
We strive to make sure our patients feel comfortable while at the clinic and having treatment. We are glad to hear we have been able to alleviate any fears or anxiety you have towards the dentist.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 4 out of 5 stars

High Quality Services

Lovely welcoming, good dealling and professional staff.

August 3, 2022
Unprompted review
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Reply from Cathedral Dental Clinic

Dear Mr Tabbas,
Thank you for leaving such a kind 4-star review.
We are glad to hear you had a positive experience with us. If you could please contact us to let us know what we could have done to improve your experience we would be very grateful.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Excellent Dental Care and Outstanding Customer Care

I first attended with a minor detail issue, which was resolved quickly. The sevice was excellent. The team were very professional. It was easy to engage and to book. The front of house team, helpful and thoughtful. I saw my dentist and the matter was resolved quickly. I have been back for checks and routine work. I see my dentist regularly, the orthodontist and the dental surgeon several times. All have been highly professional and very nice!

I find it reassuring that I can go to see my dentist or hygienist and have the support of the team when I need it. I very much appreciate the high level of customer service and care, the consistency and having everything in one location.

This is a five-star service, a rare thing these days.

July 30, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr Adamian-Thomas,
Thank you for leaving such a thoughtful 5-star review.
We pride ourselves on creating a welcoming and professional atmosphere for our patients. We are happy to hear you have had and continue to have such positive experiences with the clinic.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Fantastic service

Fantastic service, professional staff who take a long time to provide the best quality service. Highly recommended.

July 26, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr Majedi,
Thank you for leaving such a kind 5-star review.
We pride ourselves on delivering the highest quality of service to our patients, and we are so pleased to hear we have provided this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Feeling confidence to recommend to…

Feeling confidence to recommend to everyone ✨️
Where to start? I've been a patient at Cathedral Dental Clinic for many years, this might sound strange but this is the only dentist that I look forward to attending to my appointments, the clinic itself is a center of art, calm,clean and modern, staff are highly educated to provide best customer service,management team always on the site to add extra attention to the service you receive and the last but the least is the dentist. I love my dentist Dr Kolahi, I would never trust anyone else to consult me if I have any issues with my teeth or if I'm considering any facial aesthetics, I've been recommending them to all my friends and family with so much confidence over past 12 years and I'm glad that none of them had any different experience. I easily can justify the costs with such excellent service and treatment they provide. Keep going Cathedral Dental Clinic team, you guys are making a difference

July 26, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mrs Gol,
Thank you for leaving such a wonderful 5-star review.
We pride ourselves on creating trust with our patients, so they are comfortable to return to the clinic with any need or want. We are so pleased we have been able to make you feel so comfortable and we are so glad, and grateful, to hear you would recommend the clinic to your friends and family.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Exceptional service!

Where to start! Outstanding service by cathedral dental clinic, friendly, professional and they really do look after you. They went over and above to fit me in last minute to ensure I could have my teeth whitened for my wedding! I really appreciated it! In addition I have had two cosmetic teeth appointments with Dr Vida Kolahi and she is brilliant, she will not let you leave that chair unless she is 100% happy! Her attention to detail is fantastic and I’m so happy with the treatment I received! Thank you so much x

June 30, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mrs Latimer,
Thank you for leaving such a lovely 5-star review.
We pride ourselves on making sure our patients are happy with their treatment and we always try to see patients as soon as possible, especially if they are getting treatment for a special event. We are so glad we were able to do this for you and we are so pleased to hear how happy you are with your treatment.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Excellent knowledgeable dentist

Excellent knowledgeable dentist. She was kind and explained all to me including the treatment plan.

June 10, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mrs Schilling,
Thank you for leaving such a kind 5-star review.
We always aim to fully explain all information our patients may need to make decisions about their treatment. We are glad we were able to do this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Top Quality

From welcome to leaving, all the staff were friendly, polite, and incredibly helpful. Top quality service!

June 7, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr Wall,
Thank you for your lovely 5-star review.
We strive to provide the best service possible and we are so pleased to hear you had such a good experience with us.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 4 out of 5 stars

I booked a consultation for cosmetic…

I booked a consultation for cosmetic treatment and I applied for a finance and it has been declined so the 60 pound it’s supposed to be deducted from the treatment I will have so I take few days to think about it and I call the clinic to book a treatment and they asked me to pay another 60 pound to secure my appointment which is sounds wrong for me you can’t ask the client to pay upfront they appointment and they said this is the clinic policy and the 60 pound consultation is not refundable I visited different clinic before no one treated me like that I am really disappointed with the way they treated their patients I chose to lose the consultation fees 60 pound rather than do anything in the clinic and they have to provide the real clinic policy online on they’re website rather than take the money from clients and then saying it’s not refundable and take it or leave it
The issue has been solved Mr Ali is very helpful and he booked me for the treatment

May 25, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mrs Elbadri,
Thank you for taking the time to leave us a review.
We always aim to provide our patients with the highest level of care and services, and we are very glad that we eventually managed to provide that for you.
To be able to secure appointments the system we use requires a deposit to do so, we apologise that this was not explained and made very clear to you when you made your appointment booking.
We look forward to welcoming you back to the clinic at your next appointment.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Have never felt so comfortable at a…

Have never felt so comfortable at a dentist or during a procedure before. Team is very polite and all go the extra mile in ensuring you’re comfortable and know what is going on

April 20, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mr Young,
Thank you for your kind 5-star review.
We pride ourselves on making our patients comfortable and providing them with all the relevant information. We are glad you had such a positive experience with us.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Emergency treatment sorted in no time

I needed emergency treatment for a smashed tooth and was amazed how quickly and calmly this was sorted out. I expected a nightmare but it was all completed before I knew it. Fantastic

March 14, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Mrs Kettle,
Thank you for your kind 5-star review.
We always aim to complete treatment in a timely manner. We are glad we were able to do this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Very professional

Very professional, polite and helpful. Know what they doing so makes you feel confident You’re in safe hands. Really pleased with the results but wish I could afford to do more.

March 12, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Miss Richards,
Thank you for your kind 5-star review.
We aim to provide our patients with all the information they need to feel confident when getting treatment with us. We are so pleased we were able to provide this for you.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

Rated 5 out of 5 stars

Best clinic in wales❤️Amazing service

Best clinic in wales❤️Amazing service! Amazing staff! Very clean and a very welcoming hospitality. They treat you very well and their service is the best!!!

March 9, 2022
Unprompted review
Cathedral Dental Clinic logo

Reply from Cathedral Dental Clinic

Dear Miss Abusalama,
Thank you for your wonderful 5-star review.
We pride ourselves on providing excellent service to our patients.
We look forward to seeing you again in the future.
Kind regards,
Clinic Administration

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