Fusion Dentistry Reviews 206

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel comfortable and at ease, even those with significant dental anxieties. Many people highlight the excellent service, noting the clear communication, efficient processes, and personalized care received throughout their treatment journey. Reviewers are particularly happy with the quality of the work, often describing their new teeth as natural-looking and life-changing, restoring their confidence in speaking and eating. However, some customers also noted issues with the product, specifically regarding the fit and comfort of their dental arches and bridges. These individuals experienced problems such as ill-fitting appliances, discomfort, and ongoing issues with their tongue and cheeks, requiring multiple adjustments and follow-up appointments. While the front-of-house staff was generally well-regarded, some felt that the clinicians were not always effective in resolving these specific product-related concerns.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the professionalism, kindness, and... See more

Product

Clients share ambiguous opinions on product. Many customers express delight with their new teeth, describing... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their journey as smooth... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight with their new teeth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Fusion dentistry are truly amazing. The whole team made me feel safe and comfortable from day one. As an extremely nervous patient I was treated with the utmost care and consideration. As... See more

Rated 5 out of 5 stars

Fusion gave me an appointment within 2 days of calling for a loose crown screw on one of my implants ( they did not install my implants). Response time, communication, willingness to treat a non regis... See more

Rated 5 out of 5 stars

My life was on hold until I found Fusion. Following an accident where I lost 5 front teeth, I could not eat properly, speak properly and was too distressed to socialise or even go shopping. Fusion gav... See more

Company replied

Rated 5 out of 5 stars

Fusions whole team made me feel safe and comfortable at every stage, from the initial first appointment I was given a clear plan and everything went smooth. They are a fabulous team and I now have... See more


Company details

  1. Dentist

Written by the company

Life changing dentistry from an award winning team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

From first contact to final checkup the…

From first contact to final checkup the whole team at Fusion were incredibly friendly and informative. Nothing was too much trouble to explain and the care 1st class. My new teeth (full titanium and ceramic) look amazing and I can finally smile properly again! Thanks team for your care.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

My son has disabilities and he was…

My son has disabilities and he was treated with patience, kindness and understanding of his limitations. Every step of his implant treatment was as pain free as could be and the difference it has made to his appearance is amazing. More importantly he is now able to eat safely and feel more confident in the ability to enjoy his food. I cannot express my gratitude strongly enough to each and every member of Fusion. What an amazing team they are. Thanks to them they have changed our lives. I would recommend them to everyone. From Michael Draisey and family.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Staff at Fusion dentistry are truly amazing

The staff at Fusion dentistry are truly amazing. The whole team made me feel safe and comfortable from day one. As an extremely nervous patient I was treated with the utmost care and consideration. As soon as you walk in the door everyone is so friendly and welcoming. I went for my initial assessment in September 2025 and had a full set of temporary implants fitted later that month. My permanent implants were fitted in April 2026 and I now have a beautiful set of natural looking teeth. I now feel confident in speaking and eating for the first time in many years. I haven’t just been given new teeth I feel that I have been given my life back.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team, beautiful facility! They make you feel like family the minute you walk in at the door and continue to do so long after you have completed your journey. Nothing is too big or too small. Highly recommend this life changing place!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

The service

The service, the attention to detail, everything. They really look after you.
Amazing!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Dental Care You Can Trust

The team at Fusion dentistry are truly outstanding and deserves the highest praise for their professionalism, kindness, and skill. From the moment I walk into the surgery, they make me feel comfortable and at ease with their friendly manner and reassuring attitude. They always take the time to explain procedures clearly and answer any questions I have, which helps ease any nerves. Their attention to detail and dedication to providing the best possible care is evident in every visit. Thanks to their expertise and gentle approach, I always leave feeling confident that my dental health is in the best hands.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my experience

Was very un happy with my smile, after searching around decided to go with fusion, staff was amazeing from the start and made my decision a lot easier to get implants, would definitely recommend them to anyone thinking about getting implants

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

A good reassuring visit.

The receptionist was friendly and welcoming. The dentist and the nurse were both professional and helpful. The dentist took extra time to illustrate to me in detail the treatment that I had recently undergone and was concerned about. His further explanation was most reassuring. In all a very good experience that I quite enjoyed.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Clinical excellence and superb results

I researched where to have my implants thoroughly, based on clinical expertise, and chose Fusion as a result of that research. A warm, professional team and environment calmed my significant nerves, and top flight clinical excellence resulted in the whole process feeling easier than I could have ever hoped for or imagined. It is hard to believe how smooth my journey to full dental implants has been, particularly as a nervous patient. Due to their particular expertise, which I need to stress is not available everywhere, the procedures were incredibly fast to recover from, and I got on with life within days with minimal discomfort. I was back at a client-facing job within four days of the procedure, with a beautiful set of temporary implants. I particularly valued the regular follow-up appointments that the Fusion care and treatment process entailed. It gave me full confidence in the process to experience how particular Mike and his team were about monitoring me so closely. I cannot imagine having this done abroad, where friends of mine have had painful experiences and no frequent and regular follow up appointments. The end result of my Fusion journey is life-changing. My implants look and feel like they are my own teeth, they don't look 'done', they look like beautifully natural healthy teeth. I would strongly recommend Fusion Dentistry and am so delighted with the experience from start to finish and the end result.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Life changing.

I've been going to Fusion for about 7 years now, the staff have always been professional and yet friendly & welcoming. The place itself has spacious waiting rooms with modern comforts.it is always spotless and 'fresh'.
The most important bit of course is the product. Myself it was a completely new set of teeth, top and bottom implants.

A life changing experience for which i will always be grateful, one that i would recommend to anyone who needs it.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fusions whole team made me feel safe…

Fusions whole team made me feel safe and comfortable at every stage, from the initial first appointment I was given a clear plan and everything went smooth.

They are a fabulous team and I now have a beautiful set of teeth which feel and look natural.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

The best experience you'll have 😀

Fusion is a family of all sorts of people that have come together to make a remarkable dentistry practice. The journey of getting implants can be a long one (in my case 6+ months) but when I arrive everytime at Fusion after a long journey to get there it is always a feeling of togetherness and a journey of taking someone from whatever situation they are in to a transformation in the mouth. I have hardly after top teeth remaining when I arrived at Fusion and although the implant procedure feels scary it is incredibly smooth and really a fraction of the overall journey, which involves different checkups, and temporary teeth all the way to choosing a permanent set of teeth to the way that suits you. What will stand out the most for me is a building in the middle of cardiff that could be anything, but inside is a team transforming lives and incredibly specialised and talented at what they do!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fusion always goes above and beyond…

Fusion always goes above and beyond patient care, had my first hygiene appointment here as I joined their dental plan, and it’s the first ever time it didn’t hurt! Totally amazing experience thank you Jamie!
Can’t recommend this Cardiff team enough👏👏👏

February 20, 2026
Unprompted review

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