I sent an information request via a form and was contact by the lovely Liam, he was really helpful. We managed to get exactly what we needed plus he sold us some new Air Freshener units. Liam was thor... See more
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Review summary
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What people talk about most
Based on these reviews
Excellent service and always so easy to deal with. Everyone we've ever spoken to regarding business has always been so helpful. Thank you to Mike too for keeping us going!
Company replied
We are so pleased to have made the change to Cathedral as previously we could never talk to anyone but had to submit a ticket and then wait for an impersonal and often unhelpful reply. We now have Ash... See more
Company replied
I work with Cathedral Hygiene across two businesses and wouldn’t hesitate to recommend them. Sarah is a pleasure to work with, as is the rest of the team. Their service has been excellent throughout.
Company replied
Company details
Written by the company
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Contact info
4.4
Excellent
370 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
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Good service
Always easy to communicate with and a smooth service every time. Thank you.
September 2, 2024
Reply from Cathedral Hygiene
Thank you for your great review.
It’s really pleasing to read such nice comments. Please let us know if we can be of further assistance.
The Cathedral Hygiene Team
Linda explained all the products…
Linda explained all the products available and the price was very competitive. Servicing is excellent also. Would recommend.
September 10, 2024
Reply from Cathedral Hygiene
We’re glad that you were impressed with Linda’s presentation and her desire to recommend the products that you need.
She will be delighted with your positive review, please do pass on the name of Cathedral Hygiene if you get chance.
The Cathedral Hygiene Team.
Easy and hassle free
Dealing with Cathedral Hygeine over the years has always been easy and hassle free and this latest dealing i've had with them has just reinforced that viewpoint
September 17, 2024
Reply from Cathedral Hygiene
Thank you for the excellent review.
We’re really pleased to hear we’ve been doing a great job for many years and we will do our best to look after you well in the future.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thanks for your kind review.
We aim to offer a great all-around service, which includes, high standard products, excellent service, a competitive price, and ongoing support from an account manager.
If we can be of any help, please give us a call.
The Cathedral Hygiene Team.
Quick & Easy to deal with
Quick & Easy to deal with, account manager responds in a timely manner, from enquiry through to set up easy to deal with and simple service.
September 17, 2024
Reply from Cathedral Hygiene
Thank you for your kind words.
That’s great to hear that we are managing your account well. Please let us know if there is any more we can help you with.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thanks for your kind words, Eric.
We aim to offer the best service possible and will be sure pass on your positive feedback to Sian.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for leaving us a positive review.
We are happy to hear that you've found our service reliable.
Please feel free to contact your local representative or our office if you require any assistance.
The Cathedral Hygiene Team
Great service and customer relation…
Great service and customer relation always prompt and polite
September 17, 2024
Reply from Cathedral Hygiene
Thank you for the fantastic review.
We pride ourselves on the quality on our service, so it is great to hear that you've had a positive experience.
The Cathedral Hygiene Team
New supplier, great service
We recently changed to Cathedral Hygiene from another supplier and are very happy with the service. Our area is covered by Pamela Jessett, who could not be more helpful. Ashley, who changes our supplies, is always bright and cheerful. It's good to see a happy employee, which indicates a good company to work for.
September 17, 2024
Reply from Cathedral Hygiene
Can I first say how glad I am that you have changed to Cathedral Hygiene, we will ensure to give you the very best service possible.
It is very pleasing to hear positive news about our staff, Pamela, your representative, and Ashley, who services the equipment, they will be delighted with your comments. If we can be of any further help, please contact us.
The Cathedral Hygiene Team
Excellent efficient service from…
Excellent efficient service from Cathedral Hygiene and their staff who come to our business premises. Very friendly!
September 6, 2024
Reply from Cathedral Hygiene
Thank you for your positive review, it’s great to hear that you are happy with the service that we provide.
Lyndsey will be delighted with your comments, we will let her know.
The Cathedral Hygiene Team
Great service
Great service, very reliable. Been customer for years and happy to take out another contract with them. Very reasonably priced.
September 9, 2024
Reply from Cathedral Hygiene
It’s really pleasing to hear your positive comments, thank you.
Our goal is to ensure you have the best products, with the best service, and at a competitive price. We look forward to looking after you for many years to come.
Allison, your representative will be delighted to hear of your review.
The Cathedral Hygiene Team
Great company
The staff at Cathedral are great and always a pleasure to see! Lyndsey is a lovely woman and a great rep for the company, can't do enough for us!
September 16, 2024
Reply from Cathedral Hygiene
Thank you for your lovely review Alysha.
We're delighted to hear that you are happy with our customer service. We will be sure to pass your feedback on to Lyndsey.
The Cathedral Hygiene Team
Highly delighted.
Highly delighted with both the sales and service levels from Cathedral Hygiene. Linda's response to changes in requirements is always immediate and fair in terms of pricing, as well as Susan always being thorough when servicing our amenities. Would definitely recommend to other businesses.
September 16, 2024
Unprompted review
Reply from Cathedral Hygiene
Thank you for the lovely review. Linda and Susan will be delighted to hear they are looking after you well.
It’s also great to know that you would recommend our services.
The Cathedral Hygiene Team
Excellent company
We have used Cathedral Hygiene for washroom services at Llanbradach Social Club for many years. The lady that visits every month is lovely and does a great job. Our Account Manager Rhys is very efficient if we need to make any changes to the service. The products are great, the members love the air fresheners! Great company who I can highly recommend.
September 16, 2024
Unprompted review
Reply from Cathedral Hygiene
Thank you for your positive review.
We are delighted to have a longstanding relationship with your club and delighted that you like all the products we supply, especially the air fresheners.
Rhys will be pleased with your comments, we will be sure to let him know. We look forward to many more years as your hygiene provider.
The Cathedral Hygiene Team
Tom looks after us very well
Tom looks after us very well . He’s a friendly guy who makes everything so easy and seamless. Nothing is too much trouble , he has set us up nicely with to cater for our customers needs.The girls that come in and service everything are discreet and quick good work all round
September 13, 2024
Reply from Cathedral Hygiene
Thank you for taking the time to leave a review Karen. Tom will be delighted with your wonderful feedback.
We always aim to deliver a reliable, discreet service so we are very happy to hear that you've had a positive experience with us.
The Cathedral Hygiene Team
A professional company
The staff are always very helpful, professional and nothing is a bother. We have peace of mind knowing that our needs are well looked after and we get a prompt service. Everything is easy to understand and hassle free when you sign up. I would recommend your service to other colleagues.
September 13, 2024
Reply from Cathedral Hygiene
Thanks for your positive review and for recommending our company.
Our goal is to build strong relationships with our customers and offer the best service possible. We look forward to continuing with our excellent service and will pass your comments to Linda.
The Cathedral Hygiene Team.
Good communication
September 12, 2024
Reply from Cathedral Hygiene
Thanks for your review. We will let Tom know about your positive feedback.
The Cathedral Hygiene Team.
Reply from Cathedral Hygiene
Thank you for the excellent review.
If we can be of any further help then please let us know.
The Cathedral Hygiene Team
AWESOME
We have been communicating with Gareth in the office, He has been very patient with us as we have been going threw a committee transition period and sale of half the property. Many Thanks
September 13, 2024
Reply from Cathedral Hygiene
Thank you for your kind words.
We really appreciate you taking the time to leave a review and are grateful for the positive comments. We will make sure to pass this along to Gareth.
The Cathedral Hygiene Team
Friendly and efficient!!!
From the moment of first contact I was impressed with Cathedral Hygiene services. Everything was explained clearly and customer service is excellent and clearly a high priority for the company. The items were delivered expeditiously and any queries dealt with promptly.
July 12, 2024
Reply from Cathedral Hygiene
Thanks so much for your lovely review, Esther.
We aim to offer the best advice and source our products to suit your needs. Looking forward to a continued strong relationship moving forward.
The Cathedral Hygiene Team
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