The company are most professional & helpful. I ordered the wrong product & sent an email to explain. I received a prompt reply & return address which I paid return postage. The correct part was... See more
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Cathedral Products have restored my faith in providing excellent Customer Service from a UK Brand. I would happily buy again from this company as they went above and beyond my expectations when I reac... See more
Absolutely excellent. Their website was clear and easy to navigate. Found the solution to my problem and ordered what I needed to fix it. Goods arrived really quickly. Highly recommend.
I was talked through the whole process of getting a new key and understanding the payment system by a very patient and helpful man on the phone line. Well done and thank you.
Company details
Written by the company
Cathedral Products started back in 1997 with just one item — our original Home Office File Box, which we’re proud to say is still made in our South Staffordshire factory today. Since then, we’ve grown a lot. Our range now covers over 40 different product categories, including everything from home office essentials to crafting must-haves. With a 30,000 sq. ft. warehouse, factory and showroom all under one roof, we’re set up to deliver great value and dependable products to our customers across the UK. We’re all about designing and sourcing items that strike the right balance between innovation, reliability and affordability. Our team travels far and wide to bring new ideas to life, creating practical solutions for use at home, at work or in the classroom. While we work with trusted partners overseas, we’re proud of our British roots. Our in-house manufacturing is a big part of who we are, and products like the Home File Box and Steel Hobby Box are officially certified ‘Made in Britain’. We’re here to make everyday organisation simpler, smarter and more affordable — and we’ve been doing just that for over 25 years.
Contact info
Unit 3 Plant Lane Business Park, Plant Lane, WS7 3GN, Burntwood, Staffordshire , United Kingdom
- 01543224100
- admin@cathedralproducts.co.uk
- cathedralproducts.co.uk
4.8
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Very flimsy lock
Very flimsy lock. Difficult to engage when box has documents in it. Had noted from previous reviews the lock failed, but thought this may have been a one off. Cheap box, poor lock not worth the money.
November 25, 2024
Excellent service
Excellent service. Great price. Exceptional customer service and prompt delivery
November 17, 2024
The parts arrived on time
The parts arrived on time, I fitted tham and now my cutter is like new again
November 15, 2024
The website was clear and easy to use
The website was clear and easy to use. I was given one of your cash-boxes to open the hard way as the keys had been mislaid or lost. I had the key number from the lock but the box had no manufacturer's name. I found cash-boxes on the internet and the second site I looked at was yours so I found the relevant box and ordered a key. It arrived as promised, it fitted the box and the cash inside has been returned to the charity it belongs to along with the box and key! It's as good as it gets!
November 10, 2024
Very easy to order online
Very easy to order online, was emailed to say order had been dispatched and it arrived quickly. Thanks
October 27, 2024
Excellent communication,product
Excellent communication,product, and delivery. Thank you
October 26, 2024
Always great service
Always great service, rapid delivery and top quality products.
Thank you
October 22, 2024
Amazing service from this company
Amazing service from this company
Having had a issue with the a key they came up top with helping me
October 9, 2024
All good but for one thing….
Ordering straightforward, delivered in very good time. Only downside, ordered 2 x sets of hanging files and only got one set of the plastic index tabs.
October 4, 2024
Order dealt with promptly and…
Order dealt with promptly and replacement keys delivered in 3 days.
September 29, 2024
Veet satisfied. …
Easy to order and my goods arrived speedily and well wrapped. I'm delighted with the service.
September 28, 2024
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