The company are most professional & helpful. I ordered the wrong product & sent an email to explain. I received a prompt reply & return address which I paid return postage. The correct part was... See more
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Cathedral Products have restored my faith in providing excellent Customer Service from a UK Brand. I would happily buy again from this company as they went above and beyond my expectations when I reac... See more
Absolutely excellent. Their website was clear and easy to navigate. Found the solution to my problem and ordered what I needed to fix it. Goods arrived really quickly. Highly recommend.
I was talked through the whole process of getting a new key and understanding the payment system by a very patient and helpful man on the phone line. Well done and thank you.
Company details
Written by the company
Cathedral Products started back in 1997 with just one item — our original Home Office File Box, which we’re proud to say is still made in our South Staffordshire factory today. Since then, we’ve grown a lot. Our range now covers over 40 different product categories, including everything from home office essentials to crafting must-haves. With a 30,000 sq. ft. warehouse, factory and showroom all under one roof, we’re set up to deliver great value and dependable products to our customers across the UK. We’re all about designing and sourcing items that strike the right balance between innovation, reliability and affordability. Our team travels far and wide to bring new ideas to life, creating practical solutions for use at home, at work or in the classroom. While we work with trusted partners overseas, we’re proud of our British roots. Our in-house manufacturing is a big part of who we are, and products like the Home File Box and Steel Hobby Box are officially certified ‘Made in Britain’. We’re here to make everyday organisation simpler, smarter and more affordable — and we’ve been doing just that for over 25 years.
Contact info
Unit 3 Plant Lane Business Park, Plant Lane, WS7 3GN, Burntwood, Staffordshire , United Kingdom
- 01543224100
- admin@cathedralproducts.co.uk
- cathedralproducts.co.uk
4.8
Excellent
438 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Great to get a replacement part so that…
Great to get a replacement part so that I can use the trimmer again.
March 25, 2025
Rubbish don't waste your money my…
Rubbish don't waste your money my friends cheap stuff at inflated prices BEWARE YOU AV BEEN WARNED
March 16, 2025
Reply from Cathedral Products
Hi Stephen,
We’re sorry to hear you feel this way. We take pride in the quality of our products and service, as reflected by the many positive reviews we’ve received over the years. We appreciate all feedback, even when it’s critical — though we do wish you'd reached out to us directly so we could have resolved any concerns properly.
Our aim is always to offer good value and reliable products to our customers, and we’d be happy to look into your experience further if you'd like to contact our team with more details.
Kind regards,
The Cathedral Products Team
Great service keys arrived in great service from start to finish two days…
Great service keys arrived in two days and at great price
March 11, 2025
Brilliant
Item was good quality, fitted the lockbox that I have, arrived in quickly and all for an excellent price.
March 6, 2025
I needed a spare key for a cash box
I needed a spare key for a cash box, having mislaid my original ‘spare’. Ordering the item was very easy, using the Cathedral website. The price was comparable and payment simple. Delivery was quick, within a couple of days. I would recomend this company
February 23, 2025
Very pleased with the fire resistant…
Very pleased with the fire resistant document box I bought. I ordered two extra keys a few days ago which arrived very speedily.
February 19, 2025
Really easy to get a replacement set of…
Really easy to get a replacement set of keys to a small lockbox that I'd lost the keys for. Just used the number on the lock and the box had Cathedral logo on it so was very simple.
January 28, 2025
Fast service
Fast service; cheaper than third party suppliers; problem solved (missing key).
February 6, 2025
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