cavalodesigns.com Reviews 

51
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not purchase from this company. Every attempt made was the exact same response only via email (no phone #), always needing $5 to redeliver, did not receive product and refuses to give money back cl... See more

Rated 5 out of 5 stars

I'm really happy that I recieved my order today it's the replacement from my 1st order because the first one didn't work I mean the message on the mug. But thanks Cavalodesigns for replacing a better... See more

Rated 1 out of 5 stars

Ordered a Mother's Day gift on 4/30/22. Didn't even ship out till 5/11. Won't be delivered until 5/21. Completely unreliable, no notice... just some drop shipping company at this point. Go somewhere e... See more

Rated 1 out of 5 stars

If I could give less than a star I would. They first advertise falsely about their location. Their website shows a California address so I was comfortable with the order but upon further review - i... See more

Company details


Contact info

2.7

Poor

TrustScore 2.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(51)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm so happy with this trustworthy…

I'm so happy with this trustworthy company and it's fast service. I've ordered so many things online and never received my product and I'm just so thankful for this company that I now know I can trust and referr to my friends and family.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Cavalodesigns did great!

Cavalodesigns did great. I ordered a mug for fathers day. When I ordered it the website said it would be here in time for fathers day but when the shipping email came it stated it would be here later then it was supposed too. I sent an email to them and withing a couple hours the shipping updated and it would now be here in time for fathers day. I am very happy that it was here on time as it was a very special gift. I will 100% order from them again. Top notch customer service!

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong item sent. They didn’t care!!

I ordered a coffee mug for my boss and received a sexually suggestive mug instead!! When I reached out to them they basically said too bad! THANK GOD I opened the package and didn’t just wrap it!
This company is terrible! Order elsewhere!! Plenty of good reliable companies to order from!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Be aware - don't order from them

If I could give less than a star I would. They first advertise falsely about their location. Their website shows a California address so I was comfortable with the order but upon further review - it's a chinese company. Product has not arrived as promised and they will not respond to refund requests.

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company. Every attempt made was the exact same response only via email (no phone #), always needing $5 to redeliver, did not receive product and refuses to give money back claiming the buyer wrote the wrong address. It was "delivered" to an address that doesn't exist. Strongly advise sgainst this company!

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Customer Service is ABHORRENT

Customer Service is ABHORRENT!

This business is a scam!
Do not purchase or use them-

They did not ship the item, said it should ship 12.01.2022 it's already 12.22.2022

Ship window was 12/8-12/15

They

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

If I can rate this negative stars I…

If I can rate this negative stars I would. Order something and it showed shipped. 3 weeks later still nothing. Tracking number they gave me for UPS was a fake pet UPS. Contacted them about getting a good tracking number and they said I would have to contact UPS. UPS couldn’t find anything that was supposed to be delivered to me. I contacted the company several times since then and no response, no refund, no nothing.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a shirt

I ordered a shirt the service was fast. But when I got the shirt it had ink spots on it. Will not return any of my e-mails. They did return my emails and are sending me a new shirt.

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a mug for Father’s Day and…

I ordered a mug for Father’s Day and paid extra for 2 day shipping and it’s now July 1st and no mug 🤷‍♀️ And they won’t refund my money. I want my money or the cup I paid for. I wish I would have read the reviews.

July 2, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND

DO NOT RECOMMEND! I ordered a custom design and there is a word missing. I emailed and they said there is nothing they can do. No refund, no replacement. I ordered this cup for Father's Day and it was $30. I will not order from them!

June 15, 2022
Unprompted review
Rated 1 out of 5 stars

This company is a joke!

I’d like to leave 0 stars rather than 1. I had a horrible experience with their customer service team. They charged me twice for the same mug, and will not return my money for the item that I did not order. The second order for the same mug (with the same personalized message to my dad) was placed on the same day and the same time. (Not by me) Why would I purposely order 2 of the same personalized gift? They told me to take it up with my family memebers to see if they made the purchase. This company is very unhelpful.

June 11, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look