cavalodesigns.com Reviews 

51
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Do not purchase from this company. Every attempt made was the exact same response only via email (no phone #), always needing $5 to redeliver, did not receive product and refuses to give money back cl... See more

Rated 5 out of 5 stars

I'm really happy that I recieved my order today it's the replacement from my 1st order because the first one didn't work I mean the message on the mug. But thanks Cavalodesigns for replacing a better... See more

Rated 1 out of 5 stars

Ordered a Mother's Day gift on 4/30/22. Didn't even ship out till 5/11. Won't be delivered until 5/21. Completely unreliable, no notice... just some drop shipping company at this point. Go somewhere e... See more

Rated 1 out of 5 stars

If I could give less than a star I would. They first advertise falsely about their location. Their website shows a California address so I was comfortable with the order but upon further review - i... See more

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2.7

Poor

TrustScore 2.5 out of 5

51 reviews

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2.7

All reviews

(51)

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Rated 5 out of 5 stars

The mug I ordered for mother's day was…

The mug I ordered for mother's day was great. It was funny, the colors changed as promised and it was packed well.
I should have ordered it earlier as it missed mother's day arrival by two weeks which was my own fault.

May 25, 2022
Unprompted review
Rated 2 out of 5 stars

Ordered a mug and it promised before…

Ordered a mug and it promised before and after I bought the mug to ship with in 3-5 business days. (by May 6th). On May 10th, it hadn't shipped and when I went to review the order, a new statement came up saying it would ship within 30 business days. I filled out the form on May 11th asking for an udpate and the message I received said that the mug should ship by May 6th. No customer service. I did get an email saying that the item shipped today. May 17th. So if you want something, just be prepared to wait.

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a Mother's Day gift on 4/30/22

Ordered a Mother's Day gift on 4/30/22. Didn't even ship out till 5/11. Won't be delivered until 5/21. Completely unreliable, no notice... just some drop shipping company at this point. Go somewhere else.

May 14, 2022
Unprompted review
Rated 1 out of 5 stars

No customer service, no reliability, will you get your product who knows?

Advertised to ship to you by Mother's day. That didn't happen so I waited patiently. ITs not 5/12/2022 and I still don't have the mug. Not contact number to get hold of anyone. So went with live chat they literally told me that my order was processing, since 5/1/2022 apparently its just sitting around processing. They missed their shipping window of 5/6/2022 and never sent an update. When I asked for one with live chat of course they couldn't provide one and sent my request to some other time for email contact in 24-48 hours.

I love the cup design and the only reason I haven't turned them in for fraud and got my money back is because I laughed at the cup and thought it was neat. Buy from Someone else or make the cup yourself in your backyard out of mud, you will get it much faster.

May 12, 2022
Unprompted review
Rated 1 out of 5 stars

AWFUL DO NOT USE- TERRIBLE EXPERIENCE

AWFUL DO NOT USE- TERRIBLE EXPERIENCE

Save your money and the fact they bombard your social media feed to get you to buy something. Shipped the wrong item and would not allow me to return it. AVOID at ALL cost.

May 10, 2022
Unprompted review
Rated 4 out of 5 stars

Arrived in time

Arrived in time. My fiance loves it as do the other nurses she works with. Some even wanted to know where I got it. Although the packaging was a poor. It arrived with a chip on the bottom of the cup. The chip was still inside the box.

May 10, 2022
Unprompted review
Rated 1 out of 5 stars

Insanely slow shipping

They advertised mother's day special deals as though they could be ordered and received by mother's day. I placed my mug order in April and it's still not going to arrive until May 14th. It would have arrived faster if they had put it on a hot air balloon. 2 weeks to ship from KY to CA is crazy, and I'm very disappointed.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I laughed when I first saw the mug…

I laughed when I first saw the mug design for Mother's Day. I had to have it. I'll surprise my wife on Sunday morning with a card and a request that her first cup of coffee be in the new mug. I can't wait!

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a special mug for my daughter

I ordered a special mug for my daughter...it turned out even cooler than I expected. It's customized and high quality and even better... it arrived VERY quickly!!! I highly recommend these folks and will undoubtedly order from them again!

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

I'm really happy that I recieved my…

I'm really happy that I recieved my order today it's the replacement from my 1st order because the first one didn't work I mean the message on the mug. But thanks Cavalodesigns for replacing a better one. I'm super satisfied❤❤❤❤

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Best Mug Ever

This was one of the cutest mugs I have ever seen .
I gave it to my sweetheart for Valentine's day and he loved it . the mug was perfect and it arrived soon after I placed my order . excellent service :)

February 15, 2022
Unprompted review

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