Wonderful local shop that we are so fortunate to have in our village. Excellent value and range. Friendly, professional, caring and personal customer service. Helen is brilliant and helped us today an... See more
Company replied
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See what reviewers are saying
I order the Silver Cubic Ring, having previously bought some other rings from this brand. It's a lovely ring, very unusual which was what I'd been looking for. I ordered the wrong size, so I took it t... See more
Company replied
Ordered pendant only, arrived promptly but packaging torn & partly open, on closer inspection found no pendant in jewellery box which had obviously been stolen! Emailed sales department, just for the... See more
I saw at a stockists some earrings didn’t get them got home then decided too and ordered on line when they came I had ordered the wrong size they were smaller Lizzie kindly said I could return them an... See more
Company details
Written by the company
Handmade sterling silver and stone set jewellery collections.
Contact info
22 Church Road, KT23 3PW, Great Bookham, United Kingdom
- 01372 459944
- sales@cavendishfrench.com
- cavendishfrench.com
4.9
Excellent
150 reviews
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Never Fails!
Have used Cavendish French on numerous occasions, they never let you down. The jewellery is beautiful & the customer service excellent: once you buy from this company you will return time after time, they never disappoint.
March 1, 2024
Reply from Cavendish French
Thank you for your kind review Nicholas & thank you for your continued loyalty. Look forward to seeing you again, soon.
Excellent and beautiful jewellery
Excellent and beautiful jewellery
Perfect service
I wanted my necklace and earrings for this weekend and all arrived on time
March 7, 2024
Reply from Cavendish French
Thanks for the review Catherine & for letting us know your happy with your jewellery
Reply from Cavendish French
Thank you so much for your positive feedback & that you like them
Beautiful bangle
Beautiful silver bangle bought for my daughter. She loved it!
Excellent service all round.
January 29, 2024
Reply from Cavendish French
Anne, thanks your lovely review & we are delighted that your daughter loved the bangle
Beautiful earrings
Beautiful earrings, really pleased! My niece is going to love them. Beautifully packaged and speedy delivery! Thank you!
February 2, 2024
Reply from Cavendish French
Emma, we are so pleased that you love the earrings, hope your niece loves them too. x
Quality items …
I have been trading with Cavendish French for a couple of years . The quality of their jewellery is superb. The staff are also so kind and helpful . Excellent service. !!
February 4, 2024
Reply from Cavendish French
Thanks for the lovely review Paul, hope the new designs look great in Heaven.
Customer first
So nice to find a company that truly values its customers and that provides excellent customer service. Such a rarity. I will and have used them again and would highly recommend them.
January 10, 2024
Great quality for price and prompt…
Great quality for price and prompt delivery. Also excellent customer support.
December 11, 2023
fantastic customer experience…
Love the 'bubbles' necklace I've bought my partner... I know she's going to love it. I experienced a slight challenge with Royal Mail's 1pm delivery and I logged this with the Cavendish French team... they looked into it and as they called me back about 15 minutes later, the postman arrived with my parcel... you couldn't write this! So, great customer experience and I'll be back soon. Recommended.
December 22, 2023
Unprompted review
Reply from Cavendish French
Thank you so much for your lovely review. We really do appreciate it. I'm so glad your necklace arrived in time and that you love it.
Unfortunately the gift boxes wer
Unfortunately the gift boxes weren't great,as they were broken, but the product was lovely. I've managed to put the earrings into something else.
December 15, 2023
Reply from Cavendish French
Hi Helen,
Thank you for your review and I am glad you like the jewellery. I am sorry about the gift box - it must have got damaged in the post. I can send you a replacement if you would like.
Lovely quality earrings and service…
Lovely quality earrings and service with efficient delivery.
December 4, 2023
Earrings & necklace
My earrings & necklace are lovely I’m so happy with them they came well wrapped and very quickly. Would buy from these again well recommended. Thankyou
December 5, 2023
As yet I haven’t received my order?
November 14, 2023
Reply from Cavendish French
Thank you for your review and sorry you haven't received the earrings yet. You bought them on 13th November and they were sent the next day. We did send you an email to confirm with a tracking number. Unfortunately Royal Mail are very slow at the moment and have not delivered to you yet but this is outside of our control. It is extremely frustrating when we are known for our excellent customer service. Please do contact us directly if you do not receive in the next couple of days and we will do our best to resolve for you.
Amazing customer service and delivery
Amazing customer service and delivery . Will buy again as had the best experience from this company.
November 10, 2023
Reply from Cavendish French
Thanks so much Jan. Really appreciate the positive feedback.
Quick delivery and as expected
October 25, 2023
Reply from Cavendish French
Thanks for the review Eleanor - we really appreciate it.
All great quick delivery
October 25, 2023
Beautiful pieces at excellent prices.
Beautiful pieces at excellent prices.
Fast delivery
Many thanks
October 9, 2023
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