I used Cavendish Online to set up my life insurance and critical illness cover 2 years ago on recommendation from mse. I was offered a review and due to changed circumstances took them up on it. The h... See more
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Review summary
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We wanted life insurance so approached Cavendish Marc , from Cavendish, contacted us . He was extremely professional and friendly. He gave us some options that we were deliberating over and quick... See more
The ease of getting through on the telephone to discuss my needs with someone who knew what I wanted , and how to help me. Whilst the call lasted just under 50 minutes, everything was explained in... See more
I found the service at Cavendish to be very helpful when going through options for life and critical illness cover. Mark was very helpful in coming up with various options to help us choose t... See more
Company details
About Cavendish Online
Written by the company
About Cavendish Online
At Cavendish Online, we make life insurance, critical illness cover, and income protection simple, affordable, and stress-free. We know that thinking about the future can feel a bit daunting, so our friendly team is here to help you protect the people and things you care about — without the jargon or hidden costs.
Since we began in 2000, thousands of families across the UK have chosen Cavendish Online because we explain options clearly and help people find the right cover for their life and budget. You can get everything done quickly online, or book a relaxed chat with one of our advisers — whatever suits you best.
Why customers like us
- Clear, easy-to-understand guidance — no confusing insurance speak.
- Flexible options: manage online or talk to a friendly adviser.
- Competitive prices and straightforward policies.
In 2022, we joined Lloyds Banking Group, giving us extra strength and resources while keeping our independent, customer-first approach. We’re fully authorised and regulated by the FCA — so you can be confident you’re in safe hands.
Ultimately, protection is about peace of mind. With Cavendish Online, you’ll get honest advice and practical support so you can make the right decisions for your family — and get back to enjoying today.
Need help? Our team is ready to chat — friendly, no-pressure advice whenever you need it.
Contact info
234 High Street, EX4 3NL, Exeter, United Kingdom
- 03456442544
- info@cavendishonline.co.uk
- cavendishonline.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Great broker
The broker that was dealing with me (Alexander Hall) was very patient and checked in with me regularly to see if I had made a decision.
April 14, 2026
Over 50s Life Insurance
Excellent from start to finish. Everything explained clearly . Didn't feel rushed or pushed into buying the product. Very professional and helpful . Would definitely recommend.
April 14, 2026
Kate was very knowledgeable and…
Kate was very knowledgeable and professional and provided relevant advice.
April 14, 2026
A Relevant Life Plan, recommended
I purchased a Relevant Life Plan from Cavendish. The cost of the plan was very competitive when compared with other brokers and the Cavendish representative was very helpful and clear as we went through the process of setting up. I have bought life cover from Cavendish in the past and would recommend them.
March 16, 2026
Obtained life assurance
I purchased life assurance through a Cavendish agent over the phone and via email.
The agent was very professional and understood my personal needs against what policies were available on the market.
The policy was set up with the insurer with the help of the agent. The term 'in trust' was explained and applied for.
In summary, a good experience, good advice and a policy tailored to the needs of my family.
March 19, 2026
Jake was very informative and helpful…
Jake was very informative and helpful with my application. He made it very easy for me to understand my options and decide on my best plan, considering my circumstances.
April 14, 2026
Very positive experience
Ben was really helpful and helped me through the process to find a plan which was suitable for me and my needs
April 14, 2026
Excellent life insurance arrangement
I chose Cavendish to arrange my life insurance after reading MSE and online reviews. Nick W at Cavendish has provided excellent service and support throughout the process, for which I am very grateful. In an age of typically dishevelled customer service it has been refreshing and reassuring to be treated professionally, patiently and with clear care. Many thanks.
April 16, 2026
Unprompted review
Rebecca was excellent
Rebecca was excellent, great products offered espeicially as I have unusual pre-conditions and was struggling to get crit care + life insurance. Good value, excellent communication and friendly, thorough service. Highly recommend!
April 14, 2026
Courteous and professional
I have been offered plenty of details on a matter I knew little to begin with and I end up purchasing one of the products.
April 14, 2026
Nick Wheaton was exceptional
Nick Wheaton was exceptional. He was knowledgable and worked with me to find the best products. I felt like he listed to what I wanted and suggested the best products to fit that. There’s was no pressure but on me and he took the time to explain everything clearly. Even when he was unavailable his colleagues took time to talk to me. I highly recommend Cavendish online.
April 14, 2026
Great customer relationship with…
Great customer relationship with precise policy information. Excellent communication with customer at heart
April 14, 2026
Kate was amazing
Kate was amazing. Took the worry and pressure of finding a life insuranace policy to fit our needs off of our shoulders. Kept us informed of progress every step of the way. Highly recommend Cavendish.
April 14, 2026
They were very helpful
They were prompt, helpful and understood my requirements. Not pushy, but plenty of good ideas.
April 14, 2026
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