As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have taken out two home insurance policies. The first was for my son, as a first time buyer. His property was underpinned 10 years ago and so I wanted to discuss insurance implications with a Lloyds... See more
Company replied
I was looking for an alternative cover as John Lewis and their new panel sytem had let me down badly. I'd tried a couple of comparison sites, but was given very few choices on these so tried Lloyds In... See more
Company replied
Obviously my main driver for choosing Lloyds was cost, I use Money Supermarket every year to get competitive car insurance quotes, and Lloyds was the best value for money. I saved £35/month based on... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive pricing and very easy to…
Competitive pricing and very easy to fill out details online
July 1, 2026
A nice easy no hassle welcome to your…
A nice easy no hassle welcome to your insurance services
July 13, 2026
The clarity of different options.
July 13, 2026
I've been with Lloyds for 54yrs and…
I've been with Lloyds for 54yrs and always been very happy wirh the service. Obviously I am elderly now , Clare was very patient with me and I was extremely grateful.
July 2, 2026
Took me a while to navigate around the…
Took me a while to navigate around the site but got there in the end
July 2, 2026
Talking to a human is top of my list…
Talking to a human is top of my list when I talk to someone in India who I can't understand makes me put the phone down please don't go down that route
July 7, 2026
Easy to get quote and arrange cover
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it was. Easy to sign up online and place the cover.
June 26, 2026
Wasn’t insured and didn’t know!
You made a clerical error and all my personal details went to a complete stranger AND it turns out I wasn’t insured and wasn’t even informed by you??
Ive complained and heard nothing from you!
Not great is it…
July 13, 2026
Straightforward
I made a call to check cover for Solar panels.l was quickly helped and felt very reassured.
July 7, 2026
It was so easy to use and such a great…
It was so easy to use and such a great experience thanks
June 20, 2026
I’m all my questions laid out the…
I’m all my questions laid out the policy so I could understand it
July 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very easy process
July 13, 2026
Reply from Lloyds Bank Insurance
Hi Joga,
We are pleased to her you found the process very easy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Easy to set up the policy and the price…
Easy to set up the policy and the price was correct
July 13, 2026
AMy Experience at Lloyds. Great experience.Very friendly staff
A great experience.Very friendly staff, very polite.They didnt try and rush me.
June 30, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.