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Home Insurance Reviews

A product’s star rating is calculated as the average of all its reviews.


Lloyds Bank Insurance logo

Sold by Lloyds Bank Insurance

lloydsbank.com/insurance.html

•

9.2K Reviews

4.7

Reviews on this page are opinions of reviewers of Lloyds Bank Insurance, and Trustpilot does not endorse them or any products.


Here’s what people highlighted

Ease of purchase

4.8

452 ratings

Value for money

4.7

442 ratings


Product details

Get straightforward home insurance when you come straight to us. Pay monthly without any extra fees. 24/7 emergency claims line at the ready. We know your re-build costs so you don't need to.
  • Brand: Lloyds Bank

All reviews


Rated 5 out of 5 stars

It was what l wanted

Date of experience:
Ease of purchase: 5
Value for money: 5
Rated 5 out of 5 stars

I found it quick and easy to arrange my home contents insurance.

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

Thank you for your feedback. We’re delighted you found arranging your home contents insurance quick and easy


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Covers our needs.

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Probes,

Thank you for your kind feedback. We’re delighted you’ve found cover that meets your needs and gives you peace of mind.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Good comprehensive cover as a basic , with separate Emergency Cover , all at a reasonable price .

Date of experience:
Ease of purchase: 4
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Catherine,

Thank you for your feedback. We’re really pleased you found the cover comprehensive and the overall price reasonable, giving you reassurance that you have the cover you need.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Very satisfied

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Colin,

Thank you for your feedback. We’re so pleased to know you’re happy with your home insurance.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Its there just in case the worst thing happens

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Andrew,

Thank you for your feedback. We’re pleased you have the reassurance of knowing your cover is there should the unexpected happen.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Easy to understand Able to have all details in paper form.

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Step,

It’s great to hear you found the information clear and easy to understand, and that having your documents available in paper form was helpful. Thank you for choosing us.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

I think you need to send your validation by text more quickly

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Stephen,

Thank you for your feedback. We’re sorry the validation text took longer than expected to arrive and appreciate you highlighting this to us.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

It contained accidental cover and legal cover

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jacqueline,

Thank you for your lovely feedback. We’re delighted you were pleased with the level of cover provided and the additional peace of mind it gives you.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Very competitive price - after much research and comparisons of ‘like-for-like’ policies of a wide variety of providers.

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Hazel,

Thank you for your lovely feedback. It’s great to hear that after comparing a wide range of like-for-like policies, you found our home insurance to be competitively priced. We really appreciate you choosing us.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Great price

Date of experience:
Ease of purchase: 5
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Martin,

Thank you for taking the time to leave a review. We’re really pleased you found a price you were happy with and appreciate you choosing us.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Excess starts at only 100, affordable for small households and singles living alone

Date of experience:
Ease of purchase: 4
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Colin,

Thank you for your review. It’s great to hear you found the cover affordable and suited to your circumstances. We really appreciate your feedback.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Very easy process

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Celestine,

Thank you for your review. We’re really pleased to hear you found the process quick and easy. We appreciate you choosing us for your home insurance.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Good product

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Roger,

Thank you for your review. We’re really pleased to hear you’re happy with your home insurance and appreciate you taking the time to share your feedback.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Its not really gone up since last time so good value

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jackie,

Thanks for your feedback. It’s great to hear you’re happy with your renewal price and feel your home insurance continues to offer good value.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Great value compared to my previous insurance

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi.

Thank you for your lovely review. We’re delighted to hear you found your home insurance to be great value, and we really appreciate you choosing us.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 4 out of 5 stars

Product fine, after sales service appalling

Date of experience:
Ease of purchase: 4
Value for money: 4
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Helen,

Thank you for your feedback. While we’re pleased you’re happy with the product, we’re sorry to hear that your experience with our after-sales service has fallen short of expectations. This certainly isn’t the level of service we aim to provide, and we appreciate you bringing this to our a
ttention.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Provides cover for homes that have a history of subsidence provided that remedial work has been satisfactorily completed

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Garry,

Thank you for your lovely feedback. We understand how important it is to find suitable cover when your home has a history of subsidence, so we’re delighted we were able to help.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

Cant think of anything so helpful and explained completely

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Allan,

Thank you for your kind review. It’s great to hear you found everything helpful and clearly explained. We really appreciate you taking the time to leave a review.

Kind regards,
Tracy – Lloyds Bank Insurance.

Rated 5 out of 5 stars

The online forms were very easy to follow at each stage, and fill in the online forms!

Date of experience:
Ease of purchase: 5
Value for money: 5
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi David,

Thank you for your lovely feedback. We’re really pleased to hear you found the online forms easy to follow and straightforward to complete. We appreciate you taking the time to share your experience.

Kind regards,
Tracy – Lloyds Bank Insurance.