As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
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Review summary
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Reviews shaping this summary
I have taken out two home insurance policies. The first was for my son, as a first time buyer. His property was underpinned 10 years ago and so I wanted to discuss insurance implications with a Lloyds... See more
Company replied
I was looking for an alternative cover as John Lewis and their new panel sytem had let me down badly. I'd tried a couple of comparison sites, but was given very few choices on these so tried Lloyds In... See more
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Obviously my main driver for choosing Lloyds was cost, I use Money Supermarket every year to get competitive car insurance quotes, and Lloyds was the best value for money. I saved £35/month based on... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
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Very easy to do on line.
June 28, 2026
Reply from Lloyds Bank Insurance
Hi Peter,
We're so pleased to hear that you found our online process straightforward and easy to use. Thank you for sharing your positive experience.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
EXCELLENT TRANSACTION
Very easy to find the home insurance I needed and everything was completed smoothly. I received my insurance policy through the post a few days later and confirmation of my direct debit. I like the fact that I didn't have to pay extra for paying monthly. All in all, a very good transaction - very pleased.
June 24, 2026
Reply from Lloyds Bank Insurance
Hi Angela,
We are extremely delighted to hear that you found the process of finding your home insurance straightforward and that everything was completed smoothly. It's wonderful to know you appreciated the option to pay monthly without extra charges.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Karen,
We're so pleased to hear that you found our insurance package and price to be brilliant. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Think the site was more of an issue than Lloyds
Took time to sort out but were the most reliable from what I could see.
June 25, 2026
Reply from Lloyds Bank Insurance
Hello Gary,
Thanks for taking the time to leave us a review. I'm sorry to hear it took time to sort the policy out but glad it was resolved.
Thanks for still choosing us!
Kennedy,
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Dennis,
Thanks for taking the time to leave us a review. We're so glad you found our services easy to use and reasonably priced.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very poor telephone experience (x2)
Very poor telephone experience (x2). Your operatives did not seem to have a full grasp of detail. Paperwork arrived crumpled in the envelope. I did not receive the promised receipt for the amount paid by debit card.
For the absence of doubt, the level of service was unsatisfactory.
July 6, 2026
Reply from Lloyds Bank Insurance
Hi Rob,
We are truly sorry to hear about your unsatisfactory experience. I have printed out your payment receipt and you should receive this in the next 7 days.
If you would like to make a home insurance complaint to Lloyds Bank, call 0345 300 0000. If you call from outside the UK, use +44 1733 347 007. Lines are open Monday through Sunday, 8am to 6pm, and closed on bank holidays.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Bernard,
We're so glad to hear that you found the process easy and quick, with no problems. Your feedback is greatly appreciated.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Great easy to swap over no issues
June 22, 2026
Reply from Lloyds Bank Insurance
Hello David,
Thanks for taking the time to leave us a review and letting us know it was easy to change your insurance to us.
Thanks for choosing us!
Kennedy,
Lloyds Bank Motor Insurance
Assistance changing over cover to my name
Having the difficult task of having to change over the car insurance over into my name following the death of my husband. When I needed assistance and contacted by telephone the service provided was sympathetic and very helpful sorting out my problem.
July 3, 2026
Reply from Lloyds Bank Insurance
Hello Mary,
I'm so sorry for your loss.
Thanks so much for leaving such lovely feedback for the agent who has given good service.
I'll pass this along to them, as I'm sure it'll brighten their day.
Emma,
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Sylvia,
We are so pleased to hear that our team was helpful. Thank you for taking the time to share your positive feedback with us.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Harsharan,
Thanks for taking the time to leave us a review.
Have a great day!
Emma,
Lloyds Bank Motor Insurance
clear instructions
July 1, 2026
Reply from Lloyds Bank Insurance
Hi,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Very good gentleman talked me through…
Very good gentleman talked me through options. Paperwork slow but probably Royal Mail problem. Had to phone again as concerned payment not processed. Second person explained it would be taken after start of policy
June 18, 2026
Reply from Lloyds Bank Insurance
Hi,
We appreciate your feedback and are glad our team clearly explained your options. We understand your concern regarding the payment process and the delay with paperwork. We are always working to improve our processes for a smoother experience.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
A good balance
I found buying and choosing the insurance package easier then some of the others. Whilst I appreciate the more detail requested will make the package bespoke, Lloyds seems to have got the balance of detail and assumptions just right without it seemingly being an opportunity to keep increasing the premium for anything that is slightly not standard
June 26, 2026
Reply from Lloyds Bank Insurance
Hi,
We're so pleased to hear that you found our insurance package selection process straightforward and well-balanced. It's great to know that you feel we've struck the right balance between detail and assumptions.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Aicha,
Thank you for your review, it's much appreciated.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Good price and easy process
I rent so wanted contents insurance and found Lloyds so easy,took minutes to get a quote and complete the process
June 24, 2026
Reply from Lloyds Bank Insurance
Hi Robin,
We're delighted to hear that you found getting a quote and completing the process for your contents insurance so easy and quick. We appreciate your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
The price and when I called the call…
The price and when I called the call centre the lady was ever so helpful.
June 26, 2026
Reply from Lloyds Bank Insurance
Hello
We're so happy to hear that you found our prices competitive and that our call centre team was able to provide such helpful assistance.
Take care.
Richard.
the information was very helpfull
June 30, 2026
Reply from Lloyds Bank Insurance
Hi Trevor,
We are so glad our information was helpful to you. We appreciate your kind words!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
I am very satisfied with your…
I am very satisfied with your insurance. and the respect for your customers I am very happy to be traveling with you.
July 7, 2026
Reply from Lloyds Bank Insurance
Hi Lyuben,
We're so pleased to hear you're satisfied with your insurance and our customer service. We appreciate you choosing to travel with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy to use website
Easy to use website, when I had a question I called and was helped by a very helpful Customer Support person.
June 6, 2026
Reply from Lloyds Bank Insurance
Hi Worrybeads,
We're delighted to hear that you found our website easy to use and that our customer support team was helpful when you called. We appreciate you sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
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