As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Talking to a human is top of my list when I talk to someone in India who I can't understand makes me put the phone down please don't go down that route

Reply from Lloyds Bank Insurance
Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it was. Easy to sign up online and place the cover.

Reply from Lloyds Bank Insurance
You made a clerical error and all my personal details went to a complete stranger AND it turns out I wasn’t insured and wasn’t even informed by you??
Ive complained and heard nothing from you!
Not great is it…

Reply from Lloyds Bank Insurance

Reply from Lloyds Bank Insurance
I made a call to check cover for Solar panels.l was quickly helped and felt very reassured.

Reply from Lloyds Bank Insurance
It was so easy to use and such a great experience thanks

Reply from Lloyds Bank Insurance
I’m all my questions laid out the policy so I could understand it

Reply from Lloyds Bank Insurance

Reply from Lloyds Bank Insurance
Easy to set up the policy and the price was correct

Reply from Lloyds Bank Insurance
A great experience.Very friendly staff, very polite.They didnt try and rush me.

Reply from Lloyds Bank Insurance
We are with Lloyds bank and trust their knowledge

Reply from Lloyds Bank Insurance
Very competable and I chose Lloyds home insurance as they are a trusted company

Reply from Lloyds Bank Insurance
A good renewal price and ease of doing it online.

Reply from Lloyds Bank Insurance

Reply from Lloyds Bank Insurance
Since buying Home Insurance Cover and Emergency Assistant cover from this firm, I am yet to receive documentation in post despite the 14 day promise!

Reply from Lloyds Bank Insurance
Found the information and advice provided was extremely helpful. Customer Advisor Paramjit Dheshi, very professional and knowledgeable no question I had was a trouble and I felt listened to and valued as a customer. Paramjit talked me through each step and stage of the product.

Reply from Lloyds Bank Insurance
I find sorting out insurance a bit stressful but the process was simple, logical and easy to do with Lloyds especially using the app.

Reply from Lloyds Bank Insurance

Reply from Lloyds Bank Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.