Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more
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Review summary
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Reviews shaping this summary
Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more
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Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more
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I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more
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Company details
Written by the company
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Contact info
1909 10th Street, 91311, Plano, United States
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
Premium CBD. 40,000+ 5-Star Reviews.
4.3
Excellent
242 reviews
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Reply from CBDfx
Toya,
Thank you for your review and for choosing CBDfx for your CBD needs! Your continued support means a lot to us.
CBDfx Team
Reply from CBDfx
Gregory,
Thank you for your feedback! We work hard to make sure our customers receive their products quickly and smoothly, and we truly appreciate your support!
CBDfx Team
The sleep gummies do a wonderful job
The sleep gummies do a wonderful job. Don’t know what I’ll do when the thc ban starts though.
May 1, 2026
Reply from CBDfx
Mary,
We’re so happy to hear the sleep gummies have been working wonderfully for you. We completely understand your concerns about the upcoming THC ban, and we truly appreciate your support and loyalty.
We’ll continue doing our best to provide quality products and keep our customers informed about any changes along the way.
CBDfx Team
Experience
What I like about your cbd products is your descriptions of them is great. Gummies are tasty and not covered with sugars like other brands. Have been happy with everything l have bought and delivery also good.
April 30, 2026
Reply from CBDfx
Robert,
Thank you for sharing your experience! We put a lot of care into providing clear, helpful descriptions so customers can feel confident choosing what’s best for them. We're glad to hear that you enjoy the gummies and appreciate that they’re not overly sugary.
We truly value your support and are happy we’ve been able to provide a great experience from product quality to delivery!
CBDfx Team
Easy to maintain subscription
Easy to maintain subscription. My dog loves it and it helps him.
May 7, 2026
Reply from CBDfx
Vivien,
Thank you so much for your feedback! We’re happy to hear that the subscription has been easy to maintain and, most importantly, that your dog loves it and is benefiting from it. We truly appreciate your support and look forward to continuing to help keep your pup happy and healthy.
CBDfx Team
I had 2 email regarding my order
I had 2 email regarding my order. I hope you have not charged me twice. I did not order:
CBDfx Mixed Berry CBD Gummies
May 7, 2026
Reply from CBDfx
Thank you for your review.
We sincerely apologize for any inconvenience this may have caused. It appears that when you placed your order, the Original Mixed Berry Gummies were included in your shipment along with the Full Spectrum version. Please note that the Full Spectrum contains THC, whereas the Broad Spectrum does not.
Our Customer Service team has recently been in touch with you and has assisted with the return of the product you did not want. If there is anything else we can assist you with, please don't hesitate to reach out to us at info@cbdfx.com.
CBDfx Team
Reply from CBDfx
Frank,
Thank you so much for taking the time to share your feedback with us. We're happy to hear that the gummies are providing a calming effect for you. Full Spectrum products offer what's known as "The Entourage Effect" where multiple cannabinoids work together for greater benefits. You can read more about it here: https://cbdfx.com/blogs/cbd-news/the-entourage-effect-and-cbd
We appreciate your support!
CBDfx Team
Reply from CBDfx
Cynthia,
Thank you so much for taking the time to share your feedback with us! We strive to process all orders on the same day when they are received before 2PM Central Time, and we're happy to hear that your order was handled promptly.
CBDfx Team
This stuff works great
This stuff works great, helps my arthritis so much, also helps with sleep but be careful.
April 30, 2026
Reply from CBDfx
Michael,
We're glad to hear that our product is helping you find relief from any aches and pains and improving your sleep. Thank you so much for sharing your feedback with us!
CBDfx Team
The website is very user friendly
The website is very user friendly, and private. Thanks for listening to our concerns!
May 6, 2026
Reply from CBDfx
Hi Kris,
We're glad to hear that you find our website both user-friendly and private.
Thank you so much for sharing your feedback with us we truly appreciate it!
CBDfx Team
Excellent service.
The information on each product was complete and easy to understand. This enabled me as a first time purchaser to make an informed decision. My order was shipped just a few hours after my order was placed. Excellent service
May 6, 2026
Reply from CBDfx
Kimberly,
Thank you so much for your wonderful feedback! We're happy to hear that the product information was helpful in guiding your decision, and that your order arrived promptly.
We truly appreciate you choosing us for your CBD needs and look forward to serving you again.
CBDfx Team
Buy one get one free that was false…
Buy one get one free that was false advertisement i bought two and got only two your company owes me two more and I never buying again unless I get my two free ones.
May 1, 2026
Reply from CBDfx
Hi Joseph,
Thank you so much for your feedback. We're truly sorry for any confusion regarding the promotion. We appreciate you bringing this to our attention. After reviewing your order, it appears the promotional code was not entered at checkout. To receive one bottle free, both adding two items to the cart and entering the code at checkout are required. Since you were charged for both bottles and placed your order through the promotion page, we will gladly process a refund for one of the bottles for you.
Thank you for your continued support!
CBDfx Team
Great all-around experience!
I love the discount coupon codes I get via email. The site is very informative & user friendly. The prices and selection are awesome.
May 6, 2026
Reply from CBDfx
We're happy to hear that you find our website both informative and easy to use, and that you appreciate our coupon codes, prices, and selection.
Thank you so much for your support!
CBDfx Team
don't care for the changes to ordering
I really don't like the new sign in. it's rare that the verification email lands in my inbox within the 15 minute window. I also don't care for the timer letting me know that I have less than 4 minutes to shop and check out. these new changes are by no means user friendly.
May 6, 2026
Reply from CBDfx
Hello,
Thank you so much for sharing your experience with us. We're truly sorry to hear that the new sign-in process and website have not been as user-friendly as we hoped. Please know that your feedback is very important to us and will be carefully considered as we continue to enhance our customer experience.
We appreciate your support.
CBDfx Team
Great product. Be sure to try it.
Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Product the CBD balm works better than anything else that I have tried so far.
May 6, 2026
Reply from CBDfx
Hi Sherrie,
Thank you so much for your feedback! We're glad to hear that you found our CBD balm effective and that canceling your subscription was a smooth experience. Remember, our subscriptions offer 25% off and free shipping, and you can cancel anytime with ease.
We appreciate you sharing your experience with us!
CBDfx Team
Reply from CBDfx
We appreciate you sharing your feedback and are grateful to have you as a returning customer!
CBDfx Team
Great prices and easy ordering.
CBDfx is a good company. When you call them with a question, they help you out . Everyone that I have spoken to has been very helpful , knowledgeable and nice. The shipping is always great. I’m glad I found this company. It really has helped me out.
May 6, 2026
Reply from CBDfx
Frank,
We're happy to hear that our team has been helpful and knowledgeable! We truly appreciate your kind words about our products and fast shipping. We're happy to hear that our CBD products have made a positive impact!
Thanks for the support.
CBDfx Team
I have had difficulty in the past when…
I have had difficulty in the past when I tried to redeem my points.
May 6, 2026
Reply from CBDfx
Cynthia,
We're so sorry to hear you've had difficulties redeeming points. If you are still experiencing any issues, please email our team at Info@cbdfx.com so we can investigate and improve our points redemption process for you and others.
We appreciate your support.
CBDfx Team
Consistently satisfied …
I have been a customer for several years and love their products. Quality, variety, promotions and communication is consistently of a high standard. I have referred several friends and would not do that if I had any reservations about the company.
May 6, 2026
Reply from CBDfx
Darlene,
We’re happy to hear that you consistently enjoy our products and service! It means a lot to us that the quality, variety, promotions, and communication have met your expectations.
Thank you so much for referring your friends, we really appreciate your support!
CBDfx Team
Reply from CBDfx
Hi Kristin,
We're happy to hear that our sleep tincture is helping you rest well and that you enjoy the taste.
Thank you so much for your feedback!
CBDfx Team
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