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CBDfx Reviews 242

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many finding them superior to other options. People frequently highlight the ease of the ordering process and the efficiency of the delivery service, often noting quick shipping times. However, some people were dissatisfied with the user experience, mentioning issues with website navigation, account access, and confusing subscription setups. A few customers also reported receiving defective products or experiencing inconsistencies in product effectiveness, particularly with gummies.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, noting... See more

Order

People report positive experiences with order. Customers find the ordering process easy and convenient, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and quick... See more

User experience

Users describe ambiguous interactions with the user experience. While many reviewers find the website... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more

Company replied

Rated 4 out of 5 stars

Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more

Company replied

Rated 5 out of 5 stars

Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more

Company replied

Rated 5 out of 5 stars

I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.


Contact info

Premium CBD. 40,000+ 5-Star Reviews.

Shop award-winning CBD oils, gummies & topicals. Lab-tested. Always.

4.3

Excellent

TrustScore 4.5 out of 5

242 reviews

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Rated 5 out of 5 stars

Great product for my mom with MS just…

Great product for my mom with MS just gets a bit pricey for me but they absolutely have constant discounts for members and sales.

May 5, 2026
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Reply from CBDfx

Jeleane,

We're glad to hear that our product is making a positive difference for your mom. We understand that the cost can sometimes be a concern, and we sincerely appreciate you sharing your feedback with us.

Please know that we regularly offer discounts and promotions throughout the year, which we hope can provide some helpful savings.

CBDfx Team

Rated 5 out of 5 stars

It was very simple to make the purchase…

It was very simple to make the purchase with the discount code emailed to me.

May 6, 2026
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Reply from CBDfx

Norman,

We're happy to hear that the purchase process was simple and that you were able to use the discount code without any issues.

Thank you!

CBDfx Team

Rated 5 out of 5 stars

EXPEDIENT!

May 5, 2026
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Reply from CBDfx

Vera,

Thank you so much for your positive review!

We appreciate your support. 

CBDfx Team

Rated 4 out of 5 stars

Love your gummies but part of my order…

Love your gummies but part of my order was missing. But it was made right and it's all good 👍! PS. The discount code was used (according to the amount billed and it's on my order confirmation)

May 4, 2026
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Reply from CBDfx

Hi Sherry,

Thank you so much for your review! We sincerely apologize for any inconvenience this may have caused. It appears that your order was part of a special buy one get one promotion, but unfortunately, the discount code wasn’t applied at checkout, which is why the second item wasn’t included in your original shipment. We're so sorry if there was any confusion on the product page! 

We're happy to confirm that our customer service team has already assisted you, and the second bottle is on its way to you.

If you have any questions or need further assistance, please don’t hesitate to reach out.

We truly appreciate your support!

CBDfx Team

Rated 5 out of 5 stars

They swiftly replaced my order that…

They swiftly replaced my order that came and was not working and I am pleased with the customer service thus far!!

May 5, 2026
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Reply from CBDfx

Crystal,

Thank you so much for sharing your feedback with us! We're happy to hear that our customer service team was able to promptly assist with your product issue. 

We appreciate your support! 

CBDfx Team

Rated 3 out of 5 stars

clarify your checkout process

I didn’t have a great experience with CBDfx due to what felt like a misleading subscription setup. I was trying to make a one-time purchase, and when I saw an option labeled “four-week subscription,” I assumed tapping it would deselect that option. Instead, it actually enrolled me in the subscription.

The way this is presented is confusing and easy to misinterpret, especially when ordering quickly. I would recommend they make this process much clearer so customers don’t accidentally sign up for something they didn’t intend.

May 5, 2026
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Reply from CBDfx

Ron,

Thank you for your feedback! We are sorry to hear you didn't have the best experience with our website. We truly appreciate your insights and will gladly share them with our team. 

We can confirm that your order was received as a "one time purchase "and not a subscription. 

We appreciate you choosing CBDfx for your CBD needs. 

CBDfx Team

Rated 5 out of 5 stars

I love this brand

I love this brand. Excellent cbd vape, my favorite is watermelon skit cbd vape! they even replaced my malfunctioning vape twice without any extra charge. Been a long time loyal customer! Keep it up!! ✨🤍

April 5, 2026
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Reply from CBDfx

Daliah,

Thank you so much for sharing your feedback! We really appreciate your support, and we're glad to hear you're enjoying our vape products! 

CBDfx Team

Rated 2 out of 5 stars

Damaged item

Damaged item

May 4, 2026
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Reply from CBDfx

Hi Thomas,

Thank you for your review. We're truly sorry to hear that you received a damaged product! Our records show that our customer service team processed a replacement for you yesterday, and it was shipped out this morning.

If you have any questions or need any further assistance, please don't hesitate to contact us at Info@cbdfx.com.

CBDfx Team

Rated 5 out of 5 stars

The website is very easy to navigate

The website is very easy to navigate, and I always appreciate the specials. My husband, who has severe back issues, loves the 3000 mg cream. It is so helpful to him. I love the melatonin - I have a very stressful job and sometimes have trouble sleeping and your melatonin works like a dream (pun intended). Love the fast shipping too.

May 4, 2026
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Reply from CBDfx

Nancy,

Thank you very much for your wonderful review! We're happy to know that you found our website easy to navigate and that our CBD products are benefiting you. Your support means a lot to us!

CBDfx Team

Rated 5 out of 5 stars

easy to find what I want and place…

easy to find what I want and place order. Only annoying issue is the several attempts to get me to agree to additional stuff and subscription orders.

My wife loves the Berry Buzz for sleeping help.

May 4, 2026
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Reply from CBDfx

James,

Thank you for your feedback. We're happy to hear you're enjoying our Berry Buzz Gummies. Our Lemon Dream is another great option for sleep as well! 

We truly appreciate your insights and will gladly share them with our team. 

Thank you again for your support!

CBDfx Team

Rated 5 out of 5 stars

Easyeasyeasy

May 4, 2026
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Reply from CBDfx

Phil,

Thank you for your feedback! We’re so glad you had a smooth experience!

We appreciate your support!

CBDfx Team

Rated 5 out of 5 stars

Product does work

Product does work. very good.

May 3, 2026
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Reply from CBDfx

Thank you for your review! We're glad that you've incorporated CBDfx products into your daily wellness regimen and are experiencing positive outcomes. 

We appreciate your support! 

CBDfx Team

Rated 5 out of 5 stars

Just as every other time..

Just as every other time... smooth sailing thanks y'all

May 4, 2026
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Reply from CBDfx

Mike,

Thank you so much for sharing your positive experience with us! 

We appreciate your support! 

CBDfx Team

Rated 5 out of 5 stars

Great quality in the product

Great quality in the product, I’ve been using this for years!

May 3, 2026
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Reply from CBDfx

Cherie,

We're happy to hear that CBDfx is your trusted choice for your CBD needs.

We appreciate your continued support.

CBDfx Team

Rated 5 out of 5 stars

Happy with most of you're products that…

Happy with most of you're products that I've tried and will continue to get things like the sleep gummiesand the full spectrum ,both help me because I've had 3 back surgeries and before I started taking these dummies the pain was pretty bad and had very little sleep, thanks again

May 3, 2026
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Reply from CBDfx

David,

Thank you so much for being a loyal customer! We're happy to hear that CBDfx is your trusted choice for your CBD needs and that our products are serving you well.

CBDfx Team

Rated 3 out of 5 stars

I did not like the price increase on…

I did not like the price increase on the products.
I do like the berry gummies, as they help me deal with pain associated with neuropathy.

May 1, 2026
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Reply from CBDfx

Hi Anne,

Thank you so much for sharing your feedback with us! We're happy to hear that our CBD gummies are working well for you. 

We’d also like to clarify that our prices have stayed consistent, but we do offer two purchasing options on our website. For instance, our Magic Melon gummies 40ct are priced at $69.99 regularly, and you can enjoy a 25% discount plus free shipping with our subscribe and save option at $52.49. 

If you have any questions or would like us to look into the price difference you mentioned, please don’t hesitate to contact our team at Info@cbdfx.com.

We truly appreciate your support!

CBDfx Team

Rated 5 out of 5 stars

Easy to order and the gummies are…

Easy to order and the gummies are awesome

May 3, 2026
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Reply from CBDfx

Janice,

Thank you so much for being a loyal customer! We're happy to hear that CBDfx is your trusted choice for your CBD needs and that our products are serving you well.

CBDfx Team

Rated 5 out of 5 stars

Consistenly Great Product & Value

After trying many different companies I found myself always preferring CBDFX for the quality, consistency & value. Highly recommend!

May 3, 2026
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Reply from CBDfx

CB,

Thank you so much for your support! We appreciate you choosing CBDfx for your CBD needs. 

CBDfx Team

Rated 5 out of 5 stars

Great user experience and quality product

Great user interface experience. Great price and quality product. Product is as advertised.

May 2, 2026
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Reply from CBDfx

David,

Thank you so much for your feedback! We're happy to hear our website was easy to navigate, and that our products are working well for you! 

CBDfx Team

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