Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more
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Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more
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I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more
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Company details
Written by the company
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Contact info
1909 10th Street, 91311, Plano, United States
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
Premium CBD. 40,000+ 5-Star Reviews.
4.3
Excellent
242 reviews
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Relatively easy to order
Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for subscription - needs to be more clear! My husband likes this product
May 2, 2026
Reply from CBDfx
Thank you so much for sharing your feedback with us!
We're happy to hear that your ordering experience has been smooth. We truly appreciate your insights and will gladly share them with our team.
Thank you again for your continued support!
CBDfx Team
Reply from CBDfx
Thanks for your review Annalise,
We're glad to hear you're enjoying our products!
CBDfx Team
not applying my fx bucks then did not…
not applying my fx bucks then did not apply hellomay code
May 1, 2026
Reply from CBDfx
Hi Candy,
Thank you for sharing your feedback.
We apologize for any confusion! After reviewing your order details, we can see that the code LOVEMOM was used when purchasing the Bath Bombs. Unfortunately, discount codes are not stackable; you can use only one code per transaction.
The good news is that your FX Bucks were applied to this order. You've used a balance of $147.65, and the remaining balance was processed to the payment method used at checkout.
If you need help or have any questions, feel free to reach out to us at info@cbdfx.com or call us at (888) 991-7471.
CBDfx Team
Reply from CBDfx
Jacob,
Thank you for your feedback! We’re so glad you had a smooth experience and that you were able to take advantage of some great discounts.
We appreciate your support!
CBDfx Team
Reply from CBDfx
Robert,
Thank you so much for your review! We’re happy to hear your order arrived quickly and that you're enjoying our products.
We appreciate your support!
CBDfx Team
Reply from CBDfx
Stacey,
Thank you so much for your review! We really appreciate your support and hope you enjoy your purchase.
CBDfx Team
Reply from CBDfx
Hi Joseph,
Thank you so much for sharing your feedback! We're happy to hear that you're enjoying our products.
We appreciate your support!
CBDfx Team
I unintentionally managed to subscribe
I unintentionally managed to subscribe. I want my subscription ended immediately. I intended to buy 2 different creams, one time order only.
April 30, 2026
Reply from CBDfx
Hi Barbara,
Thank you for sharing your feedback with us.
We sincerely apologize for any frustration this situation may have caused. At CBDfx, it is always our intention to be transparent and ensure our customers have a clear understanding before making a purchase. To clarify, each product page offers two purchase options: a one-time purchase and a subscribe & save (auto-ship) option that provides a 25% discount and free shipping.
After reviewing the order you've placed today, April 30th, it seems the auto-ship option was selected. We completely understand if this was unintentional, and we’re truly sorry if this wasn’t clear during your purchase. We do our best to make this information visible throughout the checkout process.
Please rest assured that the subscription was canceled by our customer service team as per your request, today, April 30, 2026.
For any future purchases, please know that the one-time purchase option is always available if you choose to order again.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.
CBDfx Team
Great Product
Easy access and quick check out. Good sales for a great product that helps me sleep.
April 30, 2026
Reply from CBDfx
Hi Jacqui,
Thank you so much for sharing your positive experience with us! We're glad to hear the CBD Gummies are helping with sleep.
We appreciate your support!
CBDfx Team
First off I’m highly disappointed
First off I’m highly disappointed, was sent a defective product got about 5 puffs and the crap stopped working. I’ve tried blowing in it to see if perhaps that would work , and charged for a couple of hours to no avail it didn’t help. HIGHLY disappointed and will not be purchasing anything else from this company!!!!
April 13, 2026
Reply from CBDfx
Hi Gabrielle,
Thank you so much for sharing your feedback with us.
We're really sorry to hear that your Strawberry Lemonade Vape Pen has stopped working. Please remember, you can always reach out to us at Info@cbdfx.com, use our live chat feature, or call us at (888) 991-7471 our customer service team is always happy to help.
To make things right, we will be reaching out to you directly to offer a replacement vape pen or a refund, whichever you prefer. We sincerely appreciate your feedback and look forward to the opportunity to serve you better in the future.
Warm regards,
CBDfx Team
Quick fast delivery
April 13, 2026
Reply from CBDfx
Alan,
Thank you so much for sharing your positive experience with us!
If you ever have any questions for us, please don’t hesitate to reach out at info@cbdfx.com
Warm regards,
CBDfx
Order came earlier than expected!!
Order came earlier than expected!!! Great product win , win !!!
April 13, 2026
Reply from CBDfx
Sheila,
Thank you so much for sharing your positive experience with us! Glad to hear your product arrived quickly and that you are enjoying your Lemon Dream Gummies!
If you ever have any questions for us, please don’t hesitate to reach out at info@cbdfx.com
Warm regards,
CBDfx
Havent been delivered yet.
April 13, 2026
Reply from CBDfx
Hi Dennis,
Thank you for sharing your feedback with us. We can confirm that your shipment was delivered today, April 21, 2026, at 10:53 am.
To ensure you have all the details, we’ll be emailing you with your tracking information shortly, just in case you didn’t receive it before, or it ended up in your spam or promotions folder.
If you have any questions or need any further assistance, please feel free to reach out to us anytime at info@cbdfx.com.
Warm regards,
CBDfx
I’d like to thank cbdfx for their swift response o my review, and for their resolution of my concerns.
I too ordered a bottle of gummies which came on March 13th 2026. It was a one time purchase ONLY - no subscription. . A month later - today April 13 - I received another bottle of gummies mailed from FULFILMENT CENTER in Tampa, FL and my credit card was charged. I tried to contact the California CBDFX but waiting and waiting online I was unable to get through to customer service so I emailed to explain.I have not heard back from them to date. I also tried to set up a return of the jar but according to their website they had no such order number that was quoted on an enclosed packing slip with the gummies. I again NEVER had a subscription. Seems to me to be a scam - possibly fraudulent. Very disappointed. And just to reaffirm 2 things. 1) on their website under my email it says categorically YOU DON'T HAVE ANY ACTIVE SUBSCRIPTIONS' and 2) under MANAGE PAYMENTS METHODS it says YOU DON'T HAVE ANY PAYMENT METHODS' OK So how it is it - 1+2 - that I got the 2nd bottle of gummies that I never ordered today, and how was it my credit card was charged?
April 11, 2026
Unprompted review
Reply from CBDfx
Hi Jed,
Thank you so much for sharing your feedback with us.
We sincerely apologize for any frustration this situation may have caused. At CBDfx, it is always our intention to be transparent and ensure our customers have a clear understanding before making a purchase. To clarify, each product page offers two purchase options: a one-time purchase and a subscribe & save (auto-ship) option that provides a 25% discount and free shipping.
After reviewing your order from March 13th, it seems the auto-ship option was selected. We completely understand if this was unintentional, and we’re truly sorry if this wasn’t clear during your purchase. We do our best to make this information visible throughout the checkout process.
We can confirm that our team responded to your email from jed.tullett@gmail.com; however, the order was placed using the email jet031160@gmail.com, which might explain why you didn’t see any subscriptions when logging into your account.
Please rest assured that your subscription was canceled by our customer service team on April 14th. Additionally, we will be issuing a full refund for your most recent order, and you will receive an email confirmation shortly. For any future purchases, please know that the one-time purchase option is always available if you choose to order again.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.
CBDfx Team
I use this CBD cream for so many…
I use this CBD cream for so many reasons… from sore muscles to a skin rash
April 14, 2026
Reply from CBDfx
Thank you for your feedback! We're glad that you've incorporated CBDfx products into your daily wellness regimen and are experiencing positive outcomes.
We appreciate your support!
CBDfx Team
Solid place
It was simple and easy to use the website. I’m looking forward to the product.
April 13, 2026
Reply from CBDfx
Thank you so much for your feedback! If you have any questions about your products, feel free to reach out to us at Info@cbdfx.com.
We appreciate your support!
CBDfx Team
Beautifully packaged, but taste and effectiveness leave something to be desired.
Gummies -- I bought 2-20 ct bottles of the 10mg THC Magic Melon Sativa gummies. The gummies have a nice consistency, and although you can tell the flavor is "watermelony", it is harsh. The consistency of the effectiveness of the gummies varies greatly from gummy to gummy. I can take 1 gummy and feel effects after about an hour sometimes, and then other times not feel any effects at all. Sometimes I take a 2nd gummy and feel nothing at all. There are other times I take a 2nd gummy and it hits me powerfully. It is really very random. Since there are so many offerings out there, I think I will switch to a company that is consistent in its offerings for future supply.
January 11, 2026
Unprompted review
Membership?
I ordered a bottle of gummies. A month later, I received another bottle. I contacted them and they said that I was enrolled in a membership and the product will be shipped automatically. I NEVER applied for any membership. Be careful of this scam
January 1, 2026
Unprompted review
Reply from CBDfx
Hi William,
Thank you for sharing your feedback with us.
We sincerely apologize for any inconvenience this may have caused. At cbdfx.com, we offer both a one-time purchase option and a Subscribe and Save plan. The Subscribe and Save option provides 25% off plus free shipping on all orders. It seems that when you placed your order in November, it was set up as a subscription with a delivery frequency of every 4 weeks, which may have been accidental.
Our system is designed to send a reminder email 3 days before the renewal date, and we're sorry if you did not receive this notification as intended. Please rest assured that your subscription has now been canceled, and you will not be charged for any future shipments.
We truly value you as a customer and want to make this right. We would like to offer you a refund for your order, and you are welcome to keep the item once it arrives, there’s no need to return it.
We appreciate your feedback, and if you need help with anything else, let us know.
Team CBDfx
Major issues getting refunds
I had to return an item. They said they were issuing a refund but when I contacted them to find out where my refund was they tried telling me they issued the refund in 2024 and sent me a copy of the refund receipt. The problem is the receipt was for some lady in Tennessee, the only thing we had in common was our name. I called their customer service # and was told "they just merged their records with a new program" he put me on hold and never came back. I finally got an email from them telling me they found my order and issued a refund. Conveniently they sent the refund to Sezzle because I signed up to make payments on the original order. Sezzle applied the refund to my current balance that I had already paid off. They are both a RIPOFF.
December 4, 2025
Unprompted review
Reply from CBDfx
Hi Brenda,
Thank you for sharing your feedback with us. We truly apologize for any confusion that occurred today. The refund receipt you received was sent in error due to a mix-up, and we are sorry for any misunderstanding this may have caused. Please know that it was never our intention to give the impression that we were denying you a refund.
We have confirmed that your order was received, and we successfully processed a refund to the original payment method you used, which is Sezzle.
Just to clarify, Sezzle divides your total purchase into four payments over six weeks, with payments made every two weeks. For instance, if your initial payment was on November 11th, the next payment would be on November 25th, followed by December 9th, and the final payment on December 23rd.
Since your refund was issued today, December 4th, the two remaining payments have been canceled out, and you will receive a refund for the first two payments already made, leaving you with no remaining balance to pay.
We appreciate your feedback, and if you need help with anything else, let us know.
CBDfx Team
This company hires SEO people that do…
This company hires SEO people that do not pay websites
November 26, 2025
Unprompted review
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