I have mixed feelings about cbdoil.co.uk. While their products, like the gummies, have been useful for my chronic knee issues, the customer service is extremely lacking. I had a leaking vape issue, an... See more
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Still waiting on a bottle of Orange County Vape liquid, no reply from Customer service, could it be Royal Mail who knows I checked online, there was no Strikes stated. I was really hoping to try a Hig... See more
This particular oil was recommended to me by a friend and I must say it was the best advice I’ve had for years. I have osteoarthritis and it had an almost instant effect, and so much so that I keep gi... See more
After 2 months of paracetamol and tubes of various creams with a groin strain which was also sending pain waves all down my leg after 4 days of these sugar rush rings I was feeling lot less pain . Wil... See more
Company details
Information provided by various external sources
CBD Oil UK is the leading online retailer to buy CBD Oil products at a cheap price. Buy the finest quality cannabis oils now!
Contact info
4 Admiral Way, SR3 3XW, Sunderland, United Kingdom
- info@cbdoil.co.uk
- cbdoil.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered my CBD tablets one afternoon…
I ordered my CBD tablets one afternoon and they arrived the next morning. Excellent service as always.
The vape itself is awfully made
The vape itself is awfully made, it arrived with a broken mouthpiece so unable to draw from it, I tried contacting but didn’t find it very user friendly so taped up the mouthpiece with black electrical tape, however due to the cheap plastic it’s made of this didn’t work very well so ended up throwing the lot away and say good bye to £24. Won’t be using again
Vey quick delivery get the same product…
Vey quick delivery get the same product it’s always in stock
Disappointing beyond belief
I have already emailed this to customer services but have had no reply
The gummies were sweating upon arrival with juice floating to the bottom of the container
The sugar had crystallised slightly and they tasted ‘off’
It’s hard to explain but I bought these exact gummies one week prior in New York and they were fresh and they worked. These have no effect whatsoever.
The use by date on the bottom mismatched the actual container label by ONE YEAR or more.
Nothing added up.
quality product and quick delivery
Next day delivery
Good product though not to my taste, I will be buying from CBD again as very quick next day delivery
Easy to find what I wanted
Easy to find what I wanted, quick service & reasonably quick delivery.
The vape i received had no taste and no…
The vape i received had no taste and no light on the bottom
I ordered a CBD vape
I ordered a CBD vape, it arrived in good time however, the product didn’t work properly and I sent a message to ask about it. I never got a response. I give this company an 8/10
Faulty product, no customer service
The CBD vape I bought from here arrived faulty, the coil was burnt and it just tasted like burnt plastic. Have asked twice for a refund or replacement with no response.
Improving selection with fast and…
Improving selection with fast and reliable service.
My cbd vape came with no fluid or…
My cbd vape came with no fluid or battery charge & no response from my complaint I cannot find a Custer service phone number anywhere can't stress how bad this company is AVOID AVOID AVOID AWFUL.
Vape didn’t work
Vape turned up
Doesn’t work
Battery dead
Left message on the contact box on their website asking for help
No reply
Wasted money unfortunately no refund
Very happy 1 minor criticism
It was looked after during delivery and was a quick delivery only not 5 stars as I wasn’t told about the next day delivery so had no idea when product was coming
No fuss and quick delivery.
I would not use anyone else
This was my third order from cbdoil.co.uk and every time has been a good experience, the products are very good the delivery company they use is top notch with fantastic communications on the delivery time frame and very quick, overall a fantastic service.
The vape pen tasted kinda burnt from…
The vape pen tasted kinda burnt from the get go. And last just over a day before it was like smoking my nans socks
Product had leaked
Product had leaked. Sent two messages regarding this as I cannot use it and no one has responded
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