I have mixed feelings about cbdoil.co.uk. While their products, like the gummies, have been useful for my chronic knee issues, the customer service is extremely lacking. I had a leaking vape issue, an... See more
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See what reviewers are saying
Still waiting on a bottle of Orange County Vape liquid, no reply from Customer service, could it be Royal Mail who knows I checked online, there was no Strikes stated. I was really hoping to try a Hig... See more
This particular oil was recommended to me by a friend and I must say it was the best advice I’ve had for years. I have osteoarthritis and it had an almost instant effect, and so much so that I keep gi... See more
After 2 months of paracetamol and tubes of various creams with a groin strain which was also sending pain waves all down my leg after 4 days of these sugar rush rings I was feeling lot less pain . Wil... See more
Company details
Information provided by various external sources
CBD Oil UK is the leading online retailer to buy CBD Oil products at a cheap price. Buy the finest quality cannabis oils now!
Contact info
4 Admiral Way, SR3 3XW, Sunderland, United Kingdom
- info@cbdoil.co.uk
- cbdoil.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Fast dispatch and delivery
Fast dispatch and delivery. Cracking flavour. Will defo order again
Everything was of the high standard…
Everything was of the high standard expected. And simple instructions.
Rechargeable vape pen with no cable and non standard size
I bought 2 Calyfx rechargeable disposable CBD vape pens. They arrived with no charging cable and the usb in the vape is totally non standard. It is between mini and large, so none of my charging cables will fit. I now have two very expensive vape pens that I can’t use. I have messaged the company to ask if they sell the charging cables or can inform me of which cable to buy and from where. I have had no reply to my query. Will not be using this company again.
Faulty vape sent
Faulty vape sent , didn’t work
And no one replied to my email
1st and last time I will use them
Quick and easy service
Quick and easy service, delivery was also very quick and items was in perfect order, email conformation was prompt so all in all will return for future orders. Thanks
Rubbish
Rubbish.
Multiple emails sent.
2x CBD pens, both arrived damaged, oil all over them, sent photos etc.
No response at all.
Items didn’t arrive
Items didn’t arrive, I have emailed their customer services a number of times for assistance as the signature on delivery wasn’t mine and I no information on where this was delivered to, however no one has responded to me.
Fast delivery product does what it says…
Fast delivery product does what it says would recommend
The item is faulty and there's no customer service
The item is faulty. It fell apart.
No customer service response to multiple emails.
No contact number.
Delivered to the wrong address.
Still awaiting customer service to advise as it has taken over 14 working days for no reply to emails and the item is useless.
Fast delivery and well worth buying
Item arrived squashed with oil leaking
Item arrived squashed with oil leaking. Tried to contact them multiple times with no reply, contacted there sister company gosmokefree, nothing either.
Will be doing a chargeback.
Item not received
Ordered item on 2 January.
Received email from DPD on 5th to advise that they had received the parcel for delivery.
Item still not received by 12th so messaged both DPD and yourselves asking when I should expect to receive item.
Still no reply from either company and no item received.
Very unhappy. Can't seem to get any response from company and now out out of pocket.
Really helped with my sleeping pattern
Really helped with my sleeping pattern. Shall be ordering some more.
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