CBD Village Reviews 298

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

No confirmation email for order. The items went missing. Email response slow. Original order date to writing this review is over 14 days. I have no replacement or refund yet. Of course things go wrong... See more

Rated 5 out of 5 stars

Really good company. Never had an issue with edible products. When I had vapes delivered that didn't work they immediately dispatched replacements. Wide range of edible CBD products if a high quality.... See more

Rated 4 out of 5 stars

A conformation e mail would be nice. Product was spot on and got delivered within the 3-5 working days.

Rated 5 out of 5 stars

I recently ordered a small bottle of CBD extract 250MG -Canndid. This was a little slow in despatch due to an issue at the CBD Village in arriving, but on this account CBD Village threw in an extra bo... See more

Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

We sell the best quality CBD Products in the UK. Shop from a wide range of CBD Vapes, CBD Edibles, CBD Drinks and CBD Oils.


Contact info

3.6

Average

TrustScore 3.5 out of 5

298 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Some of the cbd crumble aren't…

Some of the cbd crumble aren't sealed the same .with plastic wrap but have a seal inside. This seal has half of the crumble stuck to it and is hassle to remove. The Cellophaned packaging seal is better. Otherwise perfect company

June 14, 2023
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Reply from CBD Village

Thank you for the review.

Rated 5 out of 5 stars

Really quick delivery, great product!

Really quick delivery buy one get 2 free was brilliant deal!
My partner has rheumatoid arthritis & the CBD oil really seems to be helping the chronic pain & fatigue.
5 stars ⭐️⭐️⭐️⭐️⭐️

June 7, 2023
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Reply from CBD Village

Thank you for the review.

Rated 5 out of 5 stars

Great working CBC CBD Muscle Rub.

I bought the CBC CBD Muscle Rub in the 5000g strength. I had used it before but the shop i previously bought it from hadn't stocked it for a while. I suffer from fibromyalgia and this cream worked well for my pain when I had flare ups. It smells nice too which is great when I have to slap it on. There was an offer on them which was a bonus. Once ordered they arrived within a couple of days which was really quick. I will deffinately buy this muscle rub again as it works well for me.

May 29, 2023
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Reply from CBD Village

Thank you for the review.

Rated 1 out of 5 stars

Medical cbd!!! Deliveries are not reliable deliveries unprocessed!!!

Products are reliable deliveries arent processed within time acceptable too much buisness leads ti loss of custom... if youre able to provide funds thet can buy youre product wich they then send on after reading reveiws its... yore custom is not requored people arent robots & we dont send it! You purposefulky didnt send what was ordered as it wasnt tve product tgen didnt cillect as you already cillected what you were interested in disgracefull professionalism you arent street dealers gave professional service & treat customers as others do with respect you arent very carinf emoatbic nor concerned its not good yore buisness has the pitential to thrive you do price reasonable & products seem fine its the dismisive defensive unproffessional responses wich will leave waryness in future custom 🤨 no the rwveiw is not false & go away dont shop here if you dont like it isnt a way to treat customers you were contacted you didnt reply or update youre webpage on My order you have been disgraceull in your replies & as I see on other reveiws you dont appreciate people asking questions of you its medical substances you sell via other people isnt what you state nor is all the postal companies to blame! How do you explain not processing the last order for over 5 days? Taking minies for products then not providing them! Skaodash service & disgracefull to customwrs with issues arising from monies taken & excuses & insult in return you call peopleliars but the negatives will soon out eigh the fact your 'cheap' pay extra receive same product & eeliability compassion information & most of all customer services you treat people like fools yet have your location on the said site as a back street dealer its imperative you work on securuty also when offending people with health issues you fail tgen call liars tgats our people you goat accept when wrong dont be desperate!

June 7, 2023
Unprompted review
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Reply from CBD Village

Edit: Hi, your order was placed on 5th of June 2023, and was processed 6th of June, I do not see 5 days period between these dates.

I can even show you when you have placed the order. And over that you make false claims and use language when emailing us.
We do not want to do business with such customers, so you might aswell do not shop again from us.

Attaching a screen shot of when you placed the order with us below:

https://prnt.sc/JgFCkB6suiFD

Shipping details :
https://www.royalmail.com/track-your-item#/tracking-results/FR181028106GB

Hi, This review is completely false, we have the proof that you ordered your products on 5th of June after 7 pm, so your products will be shipped 6th of June, This is the tracking info for people to see aswell,

https://www.royalmail.com/track-your-item#/tracking-results/FR181028106GB

Posting false reviews is not going to help you or anyone. As a result we wont be accepting orders from you in the future.

Have a good evening.

Regards
Leonard

Rated 5 out of 5 stars

Amazing

Amazing, definitely would recommend 👌 thanks

May 1, 2023
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Reply from CBD Village

Thank you for the review

Rated 2 out of 5 stars

Very short expiry dates

Arrived within a few days of ordering unbroken.
Both bottles' expiry dates were in 41 days of receipt; each bottle contains 50 days dosage.
You can work out what a waste of money/con that was.
I know I should have returned it but needed it for a deadline. Too early to see if product actually efficacious.

May 8, 2023
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Reply from CBD Village

Hi, Unfortunately you haven't contacted us and given any proof or provided any order info so we are unable to provide you a refund or replacement.

Rated 5 out of 5 stars

Great products i had bought quite a few…

Great products i had bought quite a few and everything was just the best all were wax and crumble etc. Also great customer service i had confused them a few times but all went well in the end so thank you :)

May 8, 2023
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Reply from CBD Village

Thank you for the review

Rated 5 out of 5 stars

Great Customer service

Great products that I've tried. CBD gummies and disposable CBD vapes. Had one that didn't work, customer service was fabulous. They sent a replacement but that also didn't work. Immediately refunded me after sending a short gif of the broken items. Cannot fault their service, delivery times or high quality products. The vapes are true to advert when it comes to how many puffs etc. CBD has been a huge help managing pain from long term health conditions, I work full time and don't want to be on strong pain relief. It's been life changing.

May 1, 2023
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Reply from CBD Village

Thank you for the review

Rated 4 out of 5 stars

Beware of payment processing glitches…

Update:
CBD Village replied quickly and arranged a refund as well as a speedy delivery so I upgraded my rating. Minus 1 star is due to my extra time to communicate with them.

Beware of payment processing glitches resulting in triple payments for one order!
Wow! I only wanted to buy one small bottle of CBD oil for discounted price from CBD Village and ended up paying for three orders with three separate shipping fees due to the payment processing glitches on their website. Error messages kept coming up asking you to type in credit card details over and over until it finally accepted. Then, I get charged three times yet they only sent me two order confirmations (two order numbers) so I had no idea the order was processed three times!
They cancelled one order and refunded me at my request for one of the two accidental orders but processed the mysterious unnumbered 3rd order and kept my money. Really, who orders the same bottle three times paying three separate shipping fees to the same address simultaneously on the same day?

I was impressed with their prompt cancellation and refund not knowing that there were three same orders which they must have known on their system. I only wanted one bottle in one parcel yet today I received two bottles in two separate parcels from this company ended up paying for two shipping fees. I have no email confirmation or shipping information about this mysterious package but according to my credit card statement I paid for it. What a mess!
I will never trust this company and want to warn everyone to be careful when you pay online. I do hope they will reply and explain to me what happened.

April 18, 2023
Unprompted review
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Reply from CBD Village

This has been solved now, Refund has been issued for 2 extra orders.

Regards, Leonard

Rated 5 out of 5 stars

Fast shipping

Fast shipping, excellent quality 👌 will definitely buy again 👍

April 11, 2023
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Reply from CBD Village

Thank you for the review.

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