CBD Village Reviews 298

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

No confirmation email for order. The items went missing. Email response slow. Original order date to writing this review is over 14 days. I have no replacement or refund yet. Of course things go wrong... See more

Rated 5 out of 5 stars

Really good company. Never had an issue with edible products. When I had vapes delivered that didn't work they immediately dispatched replacements. Wide range of edible CBD products if a high quality.... See more

Rated 4 out of 5 stars

A conformation e mail would be nice. Product was spot on and got delivered within the 3-5 working days.

Rated 5 out of 5 stars

I recently ordered a small bottle of CBD extract 250MG -Canndid. This was a little slow in despatch due to an issue at the CBD Village in arriving, but on this account CBD Village threw in an extra bo... See more

Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

We sell the best quality CBD Products in the UK. Shop from a wide range of CBD Vapes, CBD Edibles, CBD Drinks and CBD Oils.


Contact info

3.6

Average

TrustScore 3.5 out of 5

298 reviews

5-star
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Rated 5 out of 5 stars

Amazing products and Best employees

Amazing products.
Loved their vapes and the best part was that when I had an issue with my order, their employee Leonard was so kind and helpful.
Well trained employees and a great product range!
Well done!!!

September 30, 2022
Unprompted review
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Reply from CBD Village

Thank you for the feedback :)

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Order arrived quickly, and was well packaged. Thank you 😊

September 29, 2022
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Reply from CBD Village

Thank you for the review :)

Rated 5 out of 5 stars

Yummy Gummies

Arrived within 24hrs which was brilliant . My first experience of the gummies , didn’t like the earthiness of the oils I had tried elsewhere but these tasted great . Definitely will re order

September 15, 2022
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Reply from CBD Village

Thank you for the feedback :)

Rated 5 out of 5 stars

Great selection I was looking for full…

Great selection I was looking for full spectrum CBD E Liquid in the U.K. and this was the best website I found. Easy to order and received really quickly. Would definitely order again and recommend to friends and family.

September 17, 2022
Unprompted review
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Reply from CBD Village

Thank you for the Feedback ! :)

Rated 1 out of 5 stars

One month on still no delivery

No delivery and they are just ignoring my emails and contact via social media.

Avoid.
_
Edit:
I ordered the from this company in June 2022, I was given tracking details in September 2022. The company is right I had made no attempt to contact Yodel because I was never given any tracking details. As my initial review says, months went by with no contact.

When I asked for proof of delivery they said none existed. No signature, no photos. They just abdicated all responsibility and was void of all customer service.

2nd edit:
I just received an email from you claiming to have sent the package with a UPS tracking number from several months ago, however when you finally contacted me three months later in September you said it was sent via Yodel. That doesn’t seem to match up?! These are two very different courier services. Which was it sent by and why say one thing if it’s not true. I could almost understand if you tried to claim it was Hermès and Evri 🤣

July 19, 2022
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Reply from CBD Village

After contacting the customer and checking, the item was delivered according to the shipping company website. The shipping company had even provided details for the delivery driver. The customer claims delivery was never done but upon being asked why they didnt bother to contact the delivery driver, no response was given.

Edit: Hi Vic , we have proof of the email sent to you with tracking details :), we do not store photos of deliveries done at door steps. i have forwarded you the original email which had the tracking details anyway. All our orders our sent out with tracking details.

We have resent you the order this month..hope you enjoy it. Have a good day!

Rated 2 out of 5 stars

Not satisfied

Tow of the three disposable vape pens that I ordered did not work. I did not bother to get a return as I have seen that when similar issues have happened with others, they were promoted to return their entire order.

wont be purchasing from here again.

April 21, 2021
Rated 2 out of 5 stars

difficult to review product I ordered…

difficult to review product I ordered product my order was accepted I was even told that my order had bee dispatched, then the very next day I was told that my order was out of stock. The only saving grace in this sorry tale was that at least I did get a prompt refund

April 20, 2021
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, arrived quickly. Product is smooth, not bitter tasting like other oils I've used before. Pipette is of good quality, plenty of suction, can get right to the bottom of the bottle. Mood improved after 3 or 4 days. Defo recommend.

April 15, 2021
Rated 5 out of 5 stars

Innokin Endura T18E 2.

Ordered the Innokin Endura T18E 2 got the rainbow coloured one, its well built feels very sturdy in the hand, easy to use, very easy to refill extremely easy to recharge. Sadly had contact customer services has it had been delivered with the glass smashed i guess its easy enough if its accidentally been dropped, any-who, 2 days later after contacting customer services i received a brand-new T18E 2 even though its none of their fault they went above and beyond what was expected of them all that was needed was a new tank but they replaced the full unit again can thank them enough.

The T18E 2 holds a considerable amount of vape liquid if you control the airflow and get used to the minimum flow level it has a nice vape doesn't hurt the back of the throat i use it to vape CBD due to chronic pain conditions and it definitely makes an improved vape over my previous vape pen.

April 14, 2021

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