Cbestores Reviews 

Very good hospitality

Bought loads from them on whatnot, misleading in their handling of goods and explanation of condition. Often get poor condition items. Will take my custom elsewhere do not recommend.

Used to be good, sadly they now buy in bulk and donate quick flip to fans on whatnot knowing the fans will just pay over the top.

Don't bother putting a sell request in, they will not get back to you and when you keep chasing and finally get an answer they tell you they do not offer that service anymore.................well why is it still available on your website?

I came across this company on Facebook and was initially impressed - their videos made it seem like they offer fair prices for designer items. Unfortunately, my actual experience couldn’t have been more different.

I’ll give you one example: I took in a pair of size 9 Christian Louboutin Chelsea boots, worn once and in near-perfect condition - no scuffs, no visible wear, and complete with the original box and dust bags. Retail price? Around £1,100. Their offer? A shocking £150. Yes, seriously. When I declined, they smugly said, “We’re here until Sunday if you change your mind!” - as if I’d be okay with being insulted like that. I ended up selling them privately on eBay for £500 with no hassle.

To be fair, I let a few lowball offers slide on other items I brought in - accepted them just to avoid the trip being a total waste. But by the time they made that ridiculous offer on the Louboutins, I wasn’t having it. Enough was enough. If you’re looking to get anything close to a fair price, sell your items yourself - these guys are class A lowballers running on Certified Broke Energy.

To top it off, they accidentally paid me twice. Instead of handling the mistake professionally, they sent a message that was basically “pay us back or else.” No apology, no accountability - just aggressive and rude communication. I did return the money, but honestly, I’d have done it much faster had they spoken to me with even basic courtesy.

Luckily, this all happened during one of their London pop-ups, so I didn’t have to travel too far as I live in London myself. Prior to that, I was seriously considering heading down to Cornwall to visit their main location - thank goodness I didn’t. Based on the offers they gave me, I wouldn’t have even made back the cost of my train ticket.

All in all, my experience was disappointing and frustrating. Don’t be fooled by the slick social media - the reality is a lot less polished. And at the end of the day, you can’t polish a turd.

I purchased some items they had on auction via Whatnot an app they use to sell clothes no items were as described and they lied. I was appalled and disgusted by the customer service who failed to issue me with a full refund. Please stay away at all costs as they lie about the prices. They then had the audacity to say ‘for the inconvenience of this we have got your username down and to alert the streamers of your offers.’ I am outraged by this poor customer service please avoid them at all cost.

Shocking company avoid, ordered a chain, took a over a week to arrive, was the wrong chain completely, rang the Falmouth office and explained and the person on the phone just laughed and said it was there supplier's fault as they send it out. Ask for refund and postage refund for both ways as I had to send it back recorded, only got one postage refunded, terrible company, terrible customer service, complained and still haven't had a response

I had bought in some items valued at around £1300 altogether all brand new with tags. When I returned to get pricing they lowballed me for an offer of under £200. Please don't come here if you want reasonable value for your items

Helpfull godd price deffinatly reccomend

Very happy with my purchase, although it took slightly longer than I expected to come I spoke with Cam who reassured throughout and was very professional! Would recommend coming here as they clearly care about their customers.

I had a great experience fully satisfied with CBE Stores. Cam was especially helpful—friendly, professional, and kept me updated throughout the whole process. Everything went smoothly, and I’d definitely recommend them to others!

Jc.

This company does not respect their customers, or their privacy online. DO NOT GO TO THIS SHOP if you don't want to be posted all over social media, WITHOUT CONSENT.
I visited the CBE stores Falmouth to get some old jewellery priced. It wasn't worth much, wish is what I expected. I arrived home to find video footage posted of me all over their social media platforms mocking me for the amount I originally paid for said jewellery. The staff behind the desk did not make me aware I was being filmed, or ask to use footage of me on their social media. Even after many messages, which they have ignored, I am still on their social media. A basic visit to their shop has resulted in a horrible overall experience. This company does not respect their customers, or their privacy.

Sold a pair of shoes at the pop-up in London, the guys are great at what they do, very friendly and honest, would definitely recommend

Purchased next stop for a Dior Bag for £550 , was an error whilst ordering; first time didn’t go through so re tried payment which was successful. However after 2/3 days noticed have been charged twice by them with my bank so have paid double ! I recieved a confirmation email for the order but since then have heard absolutely nothing from company ! No tracking number , items not been shipped, have emailed the inky contact email I could find twice now with no reply and for the last 2 days the website says under maintenance and can’t use any of the links or contact anyone !! Very annoyed and unhappy, will edit review if gets sorted out as was looking forward to the item ! At the moment iv paid twice for nothing !

Great service, good deal and just waiting for payment to come through!
Kris and Issac was great !
Mr Westwood :)

It was great helped me get rid of any old items at a good price.

Came in to the pop up store and met with the boys. Quality service and made solid offers on all my items. I could have gone to any other broker but I chose to wait for these guys and I'm glad I did. Will absolutely see them again with more stuff. Don't waste your time being low balled by other companies, just go to CBE

Great team of people giving fair prices to people. Very quick and easy process. 10/10 experience.

Came to the pop up store and sold some stone island with price matches to deals I had, very good service