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Cbestores Reviews 

369
•
TrustScore 3.5 out of 5

3.5

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the helpful and professional staff, often highlighting excellent customer service experiences. People frequently find great deals and quality items, appreciating the reasonable prices and unique finds available. However, some customers also noted significant issues with product quality, receiving items that were not as described or faulty. A few other people also felt that customer service was unresponsive or unhelpful, with some reporting ignored messages and difficulties resolving problems. There were also concerns about pricing, with some feeling items were overpriced or that the sales information was unclear.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with their... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the quick, amazing, and... See more

Price

Customers had ambiguous experiences with price, with some reviewers reporting that they paid below retail or... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, respectful, and... See more

Quality

Users describe negative interactions with quality, with many reviewers reporting that items sold as genuine... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been there twice, first time I delt with a younger man, who was fantastic and I had a lovely time, truly outstanding! I had plenty things of mine to sale, he helped me tremendously.... The s... See more

Rated 5 out of 5 stars

Recently purchased some airpod’s from this retailer and I have no regrets. Amazing Customer services and straight to the point. Ended up paying way below retail and even cheaper than resellers. I coul... See more

Rated 5 out of 5 stars

I bought 2 trainers off of their whatnot sale- one I loved, one I didn’t love as much. They processed the refund for me, chased up whatnot to get my refund done before I go away. Overall, went above... See more

Rated 5 out of 5 stars

Bought off this supplier on Whatnot and unfortunately had to request a refund. Was processed without issue quickly. Very good customer service. To address some of the other reviews, with the significa... See more

Company details

  1. Jewelry Store
  2. Clothing Store
  3. Jewelry Designer

Contact info

3.5

Average

TrustScore 3.5 out of 5

369 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.5

All reviews

(369)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience - AVOID

Awful experience. Rude staff, was sold an item with a blood stain. (It was sold as “excellent condition”) tried to speak about it and they blocked me and fobbed me off. Wouldn’t recommend

May 16, 2025
Unprompted review
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Reply from Cbestores

We're truly sorry to hear about your experience and sincerely apologize for the condition of the item you received and the way your concerns were handled. This is not the level of service we strive to provide, and we completely understand your frustration.

We would appreciate the opportunity to make this right. Please reach out to us directly at orders@cbestore.co.uk so we can investigate the issue further and work toward a resolution. Your feedback is important, and we're committed to improving.

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