CBVC Vehicle Management Reviews 60

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Chris, Tara and the team at Gorilla. Fantastic deal on an all electric Peugeot 2008. Would gladly recommend.

Rated 5 out of 5 stars

Was in the market for a car in stock as my previous order was delayed due to the global shortage. Everything was handled smoothly. Updates via email al phone calls along the way and delivery was earli... See more

Rated 5 out of 5 stars

First ever car lease. I ordered a car 'in stock' which I discovered post-event can still mean that its at the factory meaning a c.6 week wait - was hoping for earlier but it was delayed slightly by Br... See more

Rated 5 out of 5 stars

After looking around at many leasing companies I found CBVC to be the most helpful. They really helped me understand the leasing process and help choose a suitable vehicle. In the end I ordered the... See more

Company replied

Company details

  1. Leasing Service
  2. Car Finance and Loan Company

Written by the company

CBVC Vehicle Management has been in operation since 1998, where it was started as a one man operation by Mike Manners, who is still the Managing Director today. 27 years later, we have grown and are now based out of offices in Burton on Trent with dedicated Customer Service and Sales teams. We work with companies and individuals all over the UK, providing services from vehicle leasing to fully outsourced fleet management.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Would recommend to anyone, great service

I received great initial advice and chose a great car! The team were very swift in response by both email and on the phone, and when there was a slight delay in delivery of my new car, the team were exceptionally helpful indeed.

I would happily recommend this service to any friends, family and work colleagues. Thank you all very much.

April 17, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Darren

Thank you for your feedback. We glad your happy with our service.

CBVC Vehicle Management

Rated 5 out of 5 stars

Great Service from start to finish

Pricing was efficiently produced and meet my requirements, great communication, car delivered to my satisfaction

April 2, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Wendy

Thanks for the great review. We hope you enjoy driving your new car!

CBVC Vehicle Management

Rated 5 out of 5 stars

straightforward and easy to use

We wanted to swap from a Hire care to a longer term lease car. CBVC made it very easy from start to finish and provided us with all the information we needed in a very quick turnaround. I would recomend to anyone as they did all the legwork and made this transition a no hassle one.

March 31, 2015
Unprompted review
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Reply from CBVC Vehicle Management

HI Matthew

Thanks for your great review. Good to know that our process are working and you were able to make the transition from hire to lease easy for you.

CBVC Vehicle Management

Rated 5 out of 5 stars

Great service!

From start to finish, great personal service and regular updates from Georgina...and then a call from the MD on delivery of the car!

March 18, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Ian
Thanks for your great review. We work hard to ensure our communication is effective!
CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent service as allways

Hassle free changeover that was on time and went as smoothly as is possible.

March 17, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Julian
Thanks for your great review. Your business is very important to us!
CBVC Vehicle Management

Rated 5 out of 5 stars

One Very Happy Customer

If like me obtaining the right car is important to you? CBVC is the right place to go.
I felt that I was receiving a good deal and sensible advice about what was the right car for me without being sold to. This is why I keep going back to them!
The post decision and pre-delivery communication was excellent and the partner they used to deliver the car was very good.
Great Car + Great Service + Great Advice + Great Value = One very happy customer.

March 9, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Jonathan
Thanks for your great review! We are delighted to make you a happy customer!
Best wishes
CBVC Vehicle Management

Rated 5 out of 5 stars

skoda yeti

I have found cbvc to be fantastic and so easy to deal with. I have never found an experience of getting a car to be so effortless. They handle everything in such an efficient manner and with your own staff member who handles everything for you it's made personal. I won't hesitate to recommend others

March 7, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Chris - thanks for your excellent feedback. Its great that you found the process so seamless and that you liked our personal approach. Great too that you would recommend us to others.

CBVC Vehicle Management

Rated 5 out of 5 stars

New Car Service

Excellent experience. This company covered everything I needed with relevant contact (not pushy), clear and concise information and answered all my questions promptly. The car was delivered on the specified date with no issues. I wouldn't hesitate to use again

March 5, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Chris, thanks for your great feedback. We aim to offer a friendly service with a focus on customer care. Glad that you are happy with your vehicle.

CBVC Vehicle Management

Rated 5 out of 5 stars

Absolutely First class Service from Andrew Baker!

Thanks again for all of your help Andrew! As always, a brilliant service!

March 4, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Very glad that you are satisfied with the service. If we can help in any other way, don't hesitate to give us a call.

CBVC Vehicle Management

Rated 5 out of 5 stars

Professional Friendly Service From Start to Finish

I was extremely impressed with the level of customer service that CBVC Vehicle Management provided to me from my initial enquiry right through to the delivery of my vehicle.
All of my questions were answered quickly and efficiently and advice was offered where required.
I was always informed of any updates and CBVC worked to all of my requirements and lead times.
I would recommend CBVC to anyone that has any vehicle requirements.

February 11, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Lorna - thanks for your great review. Its our mission to provide great customer service and to know that you felt fully informed throughout the leasing process is great.

CBVC Vehicle Management

Rated 5 out of 5 stars

VAUXHALL INSIGNIA HAT 2.0CDTi 140 TECHLINE EFX NW (14A)

Have been very happy with the efficient service received from Andrew Baker at CBVC when sourcing new vehicles, through to the arrangements of paperwork and finally to delivery of the vehicle.

February 6, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Elaine, we are delighted that Andrew delivered an efficient service to you! Its all part of our plan to keep our customers happy! Thanks for your excellent review.

CBVC Vehicle Management

Rated 5 out of 5 stars

Fantastic Service

CBVC are very professional and thorough, I received a fantastic service and would highly recommend them.

February 5, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Ben, thanks for your great review. We are delighted that you would recommend us to others.

CBVC Vehicle Management

Rated 5 out of 5 stars

Efficient and painless service

What I liked most about dealing with CBVC was the excellent communication throughout the process and proactive approach to finding a great deal when original car choice fell through.
I found the whole process very quick and efficient and had a real feeling that everyone I dealt with cared about me as a customer. Thankyou.

February 4, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Peter, thanks for your glowing review on our customer service. Its pleasing to hear that you felt looked after by the team.

CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent personal service

The service I have received has been excellent. If ever I phone the person at the end of the phone knows who I am and answers any request promptly. it makes you want to use the comapny again.

February 3, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Paul, thanks for your great review. We always strive to offer a great service and we are please you are happy.

CBVC Vehicle Management

Rated 5 out of 5 stars

Brilliant !!!

It was a great service from start to finish and staff were friendly and helpful

February 3, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Dawn, thanks for your great feedback! We know you have a significant number of vehicles from us and we drive to consistently deliver a top service.

CBVC Vehicle Management

Rated 5 out of 5 stars

First Class Service

First Class Service from first discussing requirement to the actual delivery of vehicle , this is the third car ordered in as many months and the same top quality service has never altered, fully recommend CBVC

February 3, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Martin, thanks for your excellent review of CBVC - we really appreciate your comments and your business!

CBVC Vehicle Management

Rated 5 out of 5 stars

many thanks cbvc

Excellent advise and customer service

February 2, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi John, thanks for your great feedback.

CBVC Vehicle Management

Rated 4 out of 5 stars

Feedback

Very good communication from start to finish, friendly staff.
Would recommend to others

February 2, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Hi Tom, thanks for your positive feedback. Its great to know that you would recommend us too!

CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent service

Excellent service, great car, great price!!

January 29, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Thank you for your great review! We are pleased you are happy with your car!

CBVC Vehicle Management

Rated 5 out of 5 stars

Mercedes lease

Great service, expectations managed, communication very clear. Very happy.

January 29, 2015
Unprompted review
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Reply from CBVC Vehicle Management

Thanks for your glowing review. We pride ourselves on Customer Service.

CBVC Vehicle Management

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