CBVC Vehicle Management Reviews 

60
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Chris, Tara and the team at Gorilla. Fantastic deal on an all electric Peugeot 2008. Would gladly recommend.

Rated 5 out of 5 stars

Was in the market for a car in stock as my previous order was delayed due to the global shortage. Everything was handled smoothly. Updates via email al phone calls along the way and delivery was earli... See more

Rated 5 out of 5 stars

First ever car lease. I ordered a car 'in stock' which I discovered post-event can still mean that its at the factory meaning a c.6 week wait - was hoping for earlier but it was delayed slightly by Br... See more

Rated 5 out of 5 stars

After looking around at many leasing companies I found CBVC to be the most helpful. They really helped me understand the leasing process and help choose a suitable vehicle. In the end I ordered the... See more

Company replied

Company details

  1. Leasing Service
  2. Car Finance and Loan Company

Written by the company

CBVC Vehicle Management has been in operation since 1998, where it was started as a one man operation by Mike Manners, who is still the Managing Director today. 27 years later, we have grown and are now based out of offices in Burton on Trent with dedicated Customer Service and Sales teams. We work with companies and individuals all over the UK, providing services from vehicle leasing to fully outsourced fleet management.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(60)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

five star service

All staff I dealt with at Cbvc were extremely helpful resulting in a smooth and efficient transaction

January 29, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Jenny, we are pleased you've had a great experience with CBVC.

CBVC Vehicle Management

Rated 5 out of 5 stars

New Audi delivered excellent service

When I ordered my new car from CBVC they talked through the options proficiently. advising me of an approximate delivery with what I wanted, I placed the vehicle order and was kept upto date throughout the whole order process, the paperwork was easy to understand and the car arrived on time and in perfect condition, I was given the full handover which made me feel special, thanks CBVC for another great transaction, will be looking to order my next car in 3 years

January 29, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Andrew, thanks for your excellent review.

CBVC Vehicle Management

Rated 5 out of 5 stars

Brilliant Service, second to none!

We have quite a few vehicles from CBVC on a yearly basis, from the very first car they have arranged/delivered for us to the most recent the service provided has always been world class.

I have not hesitated in recommending CBVC to family and friends who are looking for assistance with leasing vehicles, the thing I like the most is there is always someone friendly and helpful at the end of the phone when ever you need assistance.

January 29, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Ricky, thanks for your excellent review. We are pleased that we have been able to deliver in terms of your vehicles and our service consistently.

CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent customer service

I had excellent customer service when waiting for my new car. I would happily recommend CBVC to family and friends

January 28, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Jack, we are pleased you are happy with the service we provided.

CBVC Vehicle Management

Rated 5 out of 5 stars

Very impressed

Fantastic customer service - as was expected.
Always on the ball and ready to help with anything!

January 28, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Edward - thanks for your great review. Its great that we've been there for you to help with all your questions.

CBVC Vehicle Management

Rated 5 out of 5 stars

New work truck

Excellent service friendly and helpfull staff i would recommend to anyone nothing was to much trouble
Thanks

January 28, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Paul, thanks for the excellent review. We pride ourselves on our customer service.

CBVC Vehicle Management

Rated 5 out of 5 stars

Excellent service

The team at CBVC were really helpful and kept me informed all the way through the process. I would highly recommended them.

January 28, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Richard, thanks for your great review.

CBVC Vehicle Management

Rated 4 out of 5 stars

Hyundai ix35 5Dr 1.7 CRDi SE NAV 2WD - BD64 HTO

Recieved my new car during December 2014, very efficient service, the commincation level was great from start to finish.

January 26, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Thanks for the positive review Sean, we are pleased that you are happy with our service.

CBVC Vehicle Management

Rated 5 out of 5 stars

First time lease - Great service from CBVC

After looking around at many leasing companies I found CBVC to be the most helpful. They really helped me understand the leasing process and help choose a suitable vehicle. In the end I ordered the car through them and everything was straightforward. They contacted me at various stages before and after to ensure there were no issues.

Really recommend them and will be looking at using them again for my next lease!

January 23, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Thanks for the great review Alex! We look forward to working with you again in the future

CBVC Vehicle Management

Rated 5 out of 5 stars

VERY HELPFUL AND FRIENDLY

Having never puchased or leased a new car before, I needed as much help as possible. The staff were very helpful and friendly from start to finish. They helped me select the best deal that suited me.

Would recommed to anyone.

January 23, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Hi Linda, we are pleased that you found our service so helpful and friendly. We pride ourselves on our Customer Service.

CBVC Vehicle Management

Rated 4 out of 5 stars

Just dealer PDI let it down.

Car windscreen had been cleaned (or perhaps not) with a greasy rag. After cleaning it several times my self, the screen still steams up regularly due to this residue.

January 23, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Thank you for your feedback, we take it very seriously in managing our suppliers. This particular supplier has supplied many vehicles in the past without any issues. We will take it up with them.

CBVC Vehicle Management

Rated 5 out of 5 stars

excellent

excellent customer service

January 23, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

We pride ourselves on our Customer Service. Thank you for acknowledging this in your review.

CBVC Vehicle Management

Rated 5 out of 5 stars

Absolutely Excellent

Had a great deal, great price and the car was delivered to me instead of having to collect it.

The team was helpful and friendly whenever I spoke to them.

January 23, 2015
Unprompted review
CBVC Vehicle Management logo

Reply from CBVC Vehicle Management

Thanks for your great review Kenny.

Rated 5 out of 5 stars

Happy, Happy, Happy!!

Thanks for the swift turnaround of my new car. I'm over the moon with it and the service I received from CBVC

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Simply great

The lease charge represents great value for money.

Although there was a fairly long lead time on the car communication during this period was exactly as CBVC had told me it would be and when the car was delivered it was done with the minimum of disturbance to my own routine.

It is only a little and cheap car but all of CBVC's people made it seem important to them. When I replace my big expensive Audi I will certainly look at CBVC first.

December 3, 2014
Unprompted review
Rated 4 out of 5 stars

Great deal!

I have been really happy with my new Mercedes e220 convertible.
Great car and my deal was the best I could find on the internet by far.
Highly recommend,

December 2, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look