Civil Enforcement Agents Reviews 41

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a fraudulent organisation. I parked at the Lion Brewey pub for an hour in the pub's carpark. However, because the entrance to the car-park and to the pub that I used, did not allow me to s... See more

Rated 5 out of 5 stars

Ray & Eoin were brilliant. Contacted on a Sunday and they were in action SAME DAY! Attentive, responsive, easy to contact and speak to. Gave solid advice throughout the process, and they real... See more

Rated 1 out of 5 stars

Always promising to phone you back this has been a joke from day1 never keep to their promise. Not a professional company in my opinion They go to the house needed to get Debtor believe his wife that... See more

Rated 5 out of 5 stars

5 stars they've been absolutely brilliant in acting quickly in removing trespassers from our land the same day. I would highly recommend this company to anyone who has problems with traveller evictio... See more

Company details

  1. Debt Collection Agency
  2. Debt Collecting
  3. Legal Services

Information provided by various external sources

Civil Enforcement Agents Limited specialises in recovering unpaid invoices, commercial and personal debts. We can follow through a debt from start to finish - including initial contact with the debtor and court proceedings. Our nationwide network of agents are experienced in traveller evictions, commercial property services and process serving. Our clients come back time and time again for the excellent level of service we provide and our extremely high success rate.


Contact info

3.1

Average

TrustScore 3 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a fraudulent organisation.

This is a fraudulent organisation.
I parked at the Lion Brewey pub for an hour in the pub's carpark.
However, because the entrance to the car-park and to the pub that I used, did not allow me to see any signs, they fined me £100!
This is clearly fraud by this company. May they rot in hell.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely EVIL

April 3, 2025
Unprompted review
Civil Enforcement Agents logo

Reply from Civil Enforcement Agents

Good afternoon, Please could you tell me what this is in regards to and I will look into it. I see that on the same day you also write a review for CIvil Enforcement Ltd regarding a parking fine. If it is to do with this then we are Civil Enforcement Agents Ltd and are a completely different company. If it is in relation to a parking fine please could you remove this review. Otherwise, please give details of the case and I will look into it. Thank you

Rated 5 out of 5 stars

Amazing service

Amazing service, had a debt that I had been trying to recover for over a year. CEA recovered it all. Would recommend them highly. Staff in the office were so helpful.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Company …

If I could give this company 10 stars I would! This company is outstanding. From the minute I called the company their customer service is 10 stars. Every step they informed me I didn't have to keep calling or emailing to see what was going on with my case as they had already emailed me.
When I first got intouch I spoke to a guy called Benjamin who was very articulate everything was really clear. My case involved was I purchased a car 19 months ago from autobahn sports and classics now running in the name of Drayton moore limited. I took the car for a health check and I was told it was a right off! Took my case to court which I won but obviously this takes time. My final step was to find the right company of Bailiffs. I was also told by different companies I wouldn't get my full money back which was £8,250 .
From the minute I spoke to this company I new it was the one! Then a lovely efficient lady called Amanda took over my case her customer service was 10 stars aswell . Explained that my paperwork had to come back from court for them to proceed and visit the car garage. From start to finish it was all sorted in two weeks and most of all I got my full money back!. I honestly can't thank this company enough especially Amanda! If you need Bailiffs this is your company. This is a really genuine customer to. Thanks again guys. 19 months of waiting for my money back and these guys did it!

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service…

Handled the eviction of our Commercial tenant very efficiently and professionally. Catherine and the team very easy to communicate with and respond quickly to emails. Recovered an outstanding rent payment and all legal costs to our total satisfaction- can highly recommend them

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. I contacted them last week and they evicted tenants who were refusing to pay rent and leave the property. I cannot believe how quick they sorted this issue out for me. 100% would recommend to anyone

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

Always promising to phone you back this…

Always promising to phone you back this has been a joke from day1 never keep to their promise. Not a professional company in my opinion They go to the house needed to get Debtor believe his wife that they have split up and leave. What you see on TV and what this company do is nothing the same all i see is the debtor going on nice holidays and me paying for it. When and if they get any where i will change this the but at the moment Joke.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Traveller removal from Kids Football Club

Ray & Eoin were brilliant. Contacted on a Sunday and they were in action SAME DAY!

Attentive, responsive, easy to contact and speak to. Gave solid advice throughout the process, and they really cared about our situation.

Their team of bailiffs on the ground were ultra professional, calm, collected, sensible, and handled the situation perfectly.

Top marks from start to finish!

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish, we had an issue with travellers camped on our carpark, from initial call , ray and team made me feel at ease keeping me updated at all points. Fabulous service, I would highly recommend to anyone

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Ray and his team at CEA have been…

Ray and his team at CEA have been extremely helpful resolving an issue for our business. The are quick, efficient and user friendly.

I would highly recommend and not use anyone else.

Thanks CEA!

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

The enforcement agents were called to…

The enforcement agents were called to deal with an eviction of travellers on private land. The issue had become distressing for me but made a lot easier by the professional manner of the bailiffs. They were more than helpful and carried out the eviction with a minimum of fuss ensuring the problem was quickly resolved. I would certainly recommend the company.

January 19, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look