Civil Enforcement Agents Reviews 41

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This is a fraudulent organisation. I parked at the Lion Brewey pub for an hour in the pub's carpark. However, because the entrance to the car-park and to the pub that I used, did not allow me to s... See more

Rated 5 out of 5 stars

Ray & Eoin were brilliant. Contacted on a Sunday and they were in action SAME DAY! Attentive, responsive, easy to contact and speak to. Gave solid advice throughout the process, and they real... See more

Rated 1 out of 5 stars

Always promising to phone you back this has been a joke from day1 never keep to their promise. Not a professional company in my opinion They go to the house needed to get Debtor believe his wife that... See more

Rated 5 out of 5 stars

5 stars they've been absolutely brilliant in acting quickly in removing trespassers from our land the same day. I would highly recommend this company to anyone who has problems with traveller evictio... See more

Company details

  1. Debt Collection Agency
  2. Debt Collecting
  3. Legal Services

Information provided by various external sources

Civil Enforcement Agents Limited specialises in recovering unpaid invoices, commercial and personal debts. We can follow through a debt from start to finish - including initial contact with the debtor and court proceedings. Our nationwide network of agents are experienced in traveller evictions, commercial property services and process serving. Our clients come back time and time again for the excellent level of service we provide and our extremely high success rate.


Contact info

3.1

Average

TrustScore 3 out of 5

41 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor customer service, missing payment, lack of communication

I really didn't want to leave a poor review but, feel I have no choice. From the beginning there have been a number of errors - I have had to continually chase CEA to get updates and payments. I have had to correct them when they tried to charge me fees twice. I have kept them informed of the defendants change of address so that they could keep chasing him for payments and now, finally, the debt is paid in full (has taken more than a year) but, after cross referencing that we had received all the payments as stated by CEA there is one payment that has not been received - from the screen shot sent from CEA showing the date and amount, the bank account details were not correct which I pointed out to them and despite providing proof through bank statements and multiple emails being sent asking if they have traced the incorrect payment, I have heard NOTHING and am still waiting for the last £197 to be paid. Very disappointed.

December 10, 2020
Rated 5 out of 5 stars

A very efficient and professional service

A very efficient and professional service.
The situation we had, on site, was potentially volatile and intimidating and was dealt with by CEA in an effective and timely manner.

Recommend this organisation

November 3, 2020
Rated 5 out of 5 stars

48 hours of pure hell!

We had travellers on our works car park who knew the law very well and played every card in the book including Covid-19. They were demanding money to leave and were not a nice bunch. Staffordshire Police offered no support or assistance but CEA stuck with it till the end and after 48 hours they left and we now have our car park back and staff free to park after a major clean-up. I've heard they are somewhere else local so if I find the business will pass on your details.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Called CEA to assist with a traveller…

Called CEA to assist with a traveller issue on private land. They turned up the same day and served papers. Within 24 hrs the travellers moved on, CEA made it easy and hassle free, they have a great set of guys who carry out security and solved the problem very quickly without any damage to our property.

I’m very pleased to have them as a future contact for any ongoing issues we may have. Thank you to the whole team for the help, would highly recommend the services!

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Really fast

Really fast, efficient response and delivery with no drama or hassle and I was always confident that CEA would deliver from the first conversation.

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

5 stars they've been absolutely…

5 stars they've been absolutely brilliant in acting quickly in removing trespassers from our land the same day. I would highly recommend this company to anyone who has problems with traveller eviction. If you want them removing quickly call Civil Enforcement Agents. I can't recommend them highly enough. Thanks guys.

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic services by Raymond and Eoin!

We were really impressed. We were very concerned that our debtors would use the COVID-19 situation to avoid paying (which they did) as we rely on their payments to pay our monthly company bills, one of which is a very high commercial mortgage of which our bank will not give any payment holidays. We spoke to Eoin and Raymond and they explained they had made adjustments to how they work given the lockdown situation. They had made contact with the debtors and we are pleased to right this review and confirm the full amounts owed by our debtors were paid. Great service from initial enquiry right through. Raymond and Eoin kept us informed at every stage and we're delighted with the outcome. We'd recommend Raymond, Eoin and CEA to anyone looking for a reliable service. Thank you!

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I don't know what they said to my cowboy builder but he paid very quickly having ignored me and his CCJ for ages. Thanks to all at CEA.

March 28, 2020
Unprompted review
Rated 4 out of 5 stars

Job done, fees paid!

A simple letter to the debtor was all that was needed to secure outstanding fees - will definitely be using CEA again

February 11, 2020
Unprompted review

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