celebriumtech.com Reviews 105

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid they lie Sell Unusable Gaming PC computers that don’t work for gaming as Advertised. Worst Customer Service Experience I have ever had with a Company and I lost £190 of my money because they lie... See more

Rated 5 out of 5 stars

Purchased a used PDA online for a very competitive price, it arrived promptly but would not power on or charge. Contacted the vendor who said they would replace it, which they did with another device... See more

Rated 5 out of 5 stars

Very well done from start to finish. I was looking for an inexpensive computer for my son to run his 3D printer, the options on Celebrium were perfect for him. Ordering was simple, delivery was prompt... See more

Rated 5 out of 5 stars

brilliant people do deal with, purchased a laptop, as described, good clean machine with lightning speed ! After 1 month there was a windows update and the wifi stopped working. i dropped them an emai... See more

Company details

  1. Computer and Accessories Store

Written by the company

Celebrium Technologies is an online retailer specializing in providing a wide variety of IT equipment and accessories including refurbished laptops and PC's as well as our flagship Gaming PC's. All our product ranges are held in stock, which means that we can supply products in a timely manner from our warehouses in Bradford.


Contact info

4.2

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Despite dispatch email, grade item was not in stock. Chase!!

Phoned direct to check details and stock then ordered from their own website rather than eBay. Order accepted and dispatch email received within hours. Next 5 days no arrival and tracking said had not yet left the company despite dispatch email! Rang after 5 days and was told they had the package label but had no stock of the advertised A+ quality item. After significant discussion passed to "manager" who said website was wrong and had been corrected. Eventually offered lower grade with £20 refund. Arrived 2 days later. The lesson is don't believe them and chase them direct on their number

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

Basically a scam company

Basically a scam company. Honestly, don't take the 5 star reviews for this site at anything more than bots or blatant fake paid for reviews. The awful quality of the website alone should be a red flag that they're not very legit.
And whatever you do don't buy a PC. Not only does the product not tell you a single specification relating to what's in the machine i.e. Motherboard: Yes. Wow thanks. But the parts they do use are VERY outdated and low end. Sure there are disclaimers that some things are refurbished, but you don't expect some cheap hardware that doesn't meet standards set by other cheap but reliable tech.
On top of all this, the "gaming PC" can barely game. Sure it can load up games and that's about as much as it can do to get that title.
I'd say you get what you buy from this place, but that would too much praise from here I think

February 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Goods came quickly, worked perfectly (Powerline Adapters) & were about half the price of competitors.

Recommended.

June 13, 2022
Rated 2 out of 5 stars

Do not use this company

Do not use this company, first brought a gaming pc for my son in October then had issues so they sent a replacement part then in December that one broke again so they sent a different pc (not the same as I ordered) now 6 months later this one has broken.... not responding to emails
Avoid avoid avoid

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

I'm impressed

I'm impressed! Not just at the excellent value for money that celebriumtech gives, but also the after sales service. I've bought 2 machines from them and one proved faulty. Replacement parts arrived the next day! keep up the good work folks.
Peter Finbarr-Smith

April 23, 2022
Rated 5 out of 5 stars

I recently purchased a geobook 2e

I recently purchased a geobook 2e, and when I tried to activate windows 10 I discovered it have a activation key, then just one phone call to celebriumtech.com and I was sent a activation key within 10 mins.
Absolutely superb service.
And the laptop is working beautifully.

April 21, 2022
Rated 1 out of 5 stars

No customer service

I ordered a mechanical keyboard that was on sale, I got a keyboard that was membrane and selling for less than the price I paid!...asked for help and have heard nothing!!

April 15, 2022
Rated 1 out of 5 stars

Please do yourself a favour and avoid…

Please do yourself a favour and avoid this company.Product adverts are misleading and designed to take advantage of people who don’t fully understand IT . They are selling second hand pieces of rubbish from boot sales wrapped in new plastic with flashy lights. None of the kit is capable of handling modern day gaming .

March 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look