The bras ordered were a bit tight, after liaising with Olivia who picked up my enquiry about exchanging. She ensured that she ran through all required questions to get the correct size before replacin... See more
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Wanted to love the bras. They are very soft, but I ordered based off the size guide. Straps are too long, band is too large but cups are too small. I spill out of the bra and can not manage to get them to work for me personally. Of course hadn’t worn all before the time to return.

Reply from Celeste D'or Curve
Straps will not stay up even though i tightened them to the max
Padding is way too much

Reply from Celeste D'or Curve
These are the most comfortable bras I’ve purchased. Great customer service and speedy delivery

Reply from Celeste D'or Curve
Lovely fitting Bras. I have re ordered and now have 4 Bras including a strapless bra. For many years I’ve been buying bras to fit following a mastectomy. These have not only looked pretty but fit so well and I feel so comfortable wearing them all day. They take a while to arrive but when you open the luxurious packaging they are obviously a much better quality than cheaper versions you see advertised on Facebook (social media) believe me I’ve tried. There is no slippage and you feel like you have a second silky feel skin. I hand wash and they remain their shape and fit every time. Thank you for the best bras I’ve ever purchased.

Reply from Celeste D'or Curve
Fit, quality, comfort & styles are beyond expectations! Superior customer service! Love, love, love Celeste d’Or Curve bra! The best bra’s I’ve ever worn hands down! I will definitely recommend to family & friends. 5 ⭐️ Thank you! Mary L, Florida

Reply from Celeste D'or Curve
I bought two bras, but the size was too big. I contacted customer service and they sent me new bras in a smaller size, and I could keep the larger ones. I admit, I was surprised I didn't have to return them. I gave them to a friend to try on, and she found them amazing. The smaller size turned out to be perfect for me. The bras provide excellent support for large bust and are incredibly comfortable, like a second skin. They also fit perfectly on the back. I love them and will definitely order more.

Reply from Celeste D'or Curve
Still waiting for my postage label to be emailed to me after 4 months of asking. They are still “escalating” the problem.
Just return me the money you have kept for the label please.

Reply from Celeste D'or Curve
I had a nightmare experience with Celeste Dor. I ordered a bra by mistake and used their cancellation service within 14 minutes—well inside their advertised 30-minute window. Despite this, I received an email 24 hours later stating the item was being dispatched anyway.
Customer service persuaded me to accept the delivery, promising they would "rectify" the situation once it arrived. This was a trap. As soon as I had the bra, they changed their tune, claiming that because I had taken delivery, I was only eligible for a refund.
Speaking to their staff was eye-opening. A representative named Julie admitted that orders never actually get cancelled, and another named Sophie agreed that their website is highly misleading. I have an email from Sophie confirmed the misleading wording will be looked into internally.
They push "free exchanges" because they already have your money; the bras are so cheaply made that it costs them next to nothing to send a replacement just to avoid giving you your money back. In the end, after a lot of stress, I only received a partial refund. Looking at other genuine reviews, it seems this "bait and switch" is their standard business model. Save your money and shop elsewhere.

Reply from Celeste D'or Curve
Seriously the best customer service ever!!!!! Shout out to Emily, who was very understanding and helped me through ordering my product.
I don't think I'll go back to a regular bra anymore, the fit is perfect, so comfortable around the shoulder area, no nasty marks or scars. ☺️

Reply from Celeste D'or Curve
The bra is very soft and maybe it works well for with women with smaller boobs, but in my case I’m a 38DDD and they did not provide much support. My boob would come out from the top. I really wanted to love this bra.

Reply from Celeste D'or Curve
I recently purchased two bras from Celeste d’Or, and I couldn’t be more pleased with the experience. The quality of the bras is exceptional—comfortable, well-made, and beautifully designed.
What truly stood out, however, was the outstanding customer service. I initially ordered the wrong size, and the team was incredibly responsive and helpful in making sure I received the correct fit. The entire exchange process was seamless, hassle-free, and handled with genuine care and professionalism.
It’s rare to find a brand that delivers both high-quality products and such attentive customer support. I will definitely be purchasing from Celeste d’Or again and highly recommend them to anyone looking for both comfort and confidence in their purchase.

Reply from Celeste D'or Curve
Great customer service, the L size were too big so I had them replaced by a medium size, the exchange was smooth thanks to Sophie's help.

Reply from Celeste D'or Curve
I had had some issues with a bra and I am delighted with the service I received from Sophie! Great customer service and resolved my issue!

Reply from Celeste D'or Curve
Amazing products, extraordinary customer service!
The bras are so amazing that I ordered a gift for my mum as well. I needed changes of size and style in two different orders and the way it was handled by the team is flawless! Gives you the peace of mind in online bra shopping. Thanks Team!

Reply from Celeste D'or Curve
where do i start …….. i have been SUPER HAPPY with this company , olivia has been AMAZING the customer service , 10/10
to be honest, I’ve never experienced this with anybody else before.
They couldn’t do enough sent out three New bras. I was so happy even my friends are ordering from them..
HONESTLY THEY KEPT IN TOUCH. I MADE SURE TO GET IT ALRIGHT WILL DEFINITELY BE BUYING FROM THEM AGAIN. WELL DONE AND THANK YOU 🙏🏻

Reply from Celeste D'or Curve
Excellent customer service! I order L bras and they were quite snug. Typically, I am a size 38C. I requested an exchange and the customer service rep, Hannah, was very thorough and helpful with reviewing and resolving my request. I sized up to XL in my preferred Deep V style, in addition she made a recommendation that I’m looking forward to trying as well given how comfortable these bras are. I love the material, style, and comfort. Repeat customer, for sure - based on my experience with their staff alone!

Reply from Celeste D'or Curve
I was so excited to try this bra out, and for the most part, I’m loving it. Once I’d received it, I was going to order a couple more in other colors and styles, but I almost wish I could order one size smaller but they’re not made in xs. I also wish the strap was a little wider where it crossed my shoulders because that’s where I get so much tension from and this design starts tapering right there. But all in all I love it!

Reply from Celeste D'or Curve
Lovely, comfortable bras. Great customer service too. Ordered the wrong size, but Olivia from customer services was really responsive and efficient - replacements arrived quickly. Happy customer who would definitely recommend

Reply from Celeste D'or Curve
I ordered two bras, one I was unfortunately spilling over the top but after contacting a very quick and extremely helpful customer service, I have a new one being sent my way completely free..! With expert advice we have gone for another style.
The second one I wore on a city break and can say it has literally changed my life - wired bras were crippling me. I have never found a non wired bra that gives you lift.
You can’t even feel that you are wearing a bra.
Overall comfortable and looks great. Now my go to bra company
I have a natural big bust on a smaller frame (so hope this helps)
Thank you to a fantastic company..!

Reply from Celeste D'or Curve
I purchased two bras, when they arrived they were too big. I reached out to Celeste D’or via email about exchanging for a smaller size, they responded within a few hours and arranged for two new ones to be sent free of charge. Didn’t even have to send back the ones I had originally purchased. I think this is an amazing service they offer and they were super easy to deal with. Thank you!

Reply from Celeste D'or Curve
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