I bought the product, they followed up to make sure I received it. Once I received it, opened the box and found an incomplete used and banged around product that had hair on it and missing parts whic... See more
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Horrible customer service, useless product which does not do Anything at all. I fell into the trap and bought the platinum LED mask as well as Hair Alpha Ray LED mask - BOTH PRODUCTS ARE USELESS and f... See more
I’m sad to see everyone else’s responses to the customer service that cell return offer. From what I can make out it’s one person part time dealing with any issues.If she’s I’ll or away,no one else r... See more
Cellreturn is new to the UK, developed in South Korea. So they are well advanced with technology, I have the LED face mask and Neck Ray, so to enhance my therapy I’ve also purchased the RICH GOLD HY... See more
Company details
Written by the company
Bringing the latest health and beauty technology to the UK, so every day is a good skin day! Researched and developed in South Korea, CELLRETURN is the global leader in LED and Near Infrared technology for health and beauty use. We are now making these devices readily available in the UK for the first time! Starting with the 4th generation LED Platinum Mask, a professional level beauty device you can use in the comfort of your own home, and the remarkable Hair Alpha-RAY, which uses the same NASA-developed LED technology to promote a healthy scalp and hair.
Contact info
Office 4, 219 Kensington High Street, W8 6BD, London, United Kingdom
- 0800 0996088
- hello@cellreturn.co.uk
- cellreturn.co.uk
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Fantastic product
Fantastic product, so easy to use and have started noticing good results after only a few uses. Also excellent customer service, I thoroughly recommend this product and company.
I would of liked clearer instructions…
I would of liked clearer instructions in the manual. Also the eye pads are seriously uncomfortable unless I’m putting them in wrong, and this is where the instructions are not clear. I haven’t seen any improvement yet but it’s only been 5 days. So hoping I will. The strap is also uncomfortable so I use the device without the straps and without the eye pads . Is it safe to use without eye pads? I really don’t know as it doesn’t tell you in the manual.
I am so pleased with the results of the…
I am so pleased with the results of the Cellreturn mask . My skin is plumper and more glowing and although I didn’t purchase it for this reason it seems to be helping with the milia bumps I have on my cheeks , they are less prominent. Friends and family have noticed the difference.
Amazing mask
Amazing mask - only been using a few days and can see difference in skin quality and a new glow ! Totally recommend
Love this little gadget!
I am really pleased with this Cellreturn Cleanser. It’s so simple to use and leaves your skin feeling so clean. I use it morning and night and just run it under water to air dry in between. Would definitely recommend even to those with sensitive skin, it’s super gentle. Great buy 😊
Very excited to receive my CELLRETURN…
Very excited to receive my CELLRETURN mask.
Enjoying my mask every evening and looking forward to seeing results.
Thanks so much Lily and Co
BD2 cleanser
Came quick, and I can see a difference in my skin already, only after a few days. Highly recommend !!!
Saving up for the mask now.
Quick arrival
Made order and arrived very quickly with UPS. Have only just started using cellreturn therefore have not seen any visible changes but hoping this will happen in the first month of use. Mask is very easy to use but not comfortable wIt’s eye shields as they press on the orbital and nasal area when laying at angle. Have not had any adverse reactions from treatment so all is good.
Thank you sue
Wonderful company
I would like to thank the team at CELLRETURN UK for their wonderful, patient help with my order. I can’t praise them highly enough, they responded promptly to my requests and dealt with everything I threw at them! Having just received my Cellreturn Platinum Mask, I can only say say that on first use (using the mask app and the Spotify selection) I had a very relaxing enjoyable experience. My sole criticism of the process is not with this company but with UPS who were delivering my order, it was 2 days late but hopefully others will have better luck.
Great little gadget
Great little device which is very easy to use and makes your skin soft and smooth. Would highly recommend
I have used this for a few days now
I have used this for a few days now. Previously I would wash my face with my cleanse and polish and muslin cloth. I would sometimes have to double cleanse. Using my cell return cleanser with my cleanse and polish my skin feels really clean and my pores are no longer blocked. In fact it appears to have removed some black heads. Great little device. Only wish it had a protective bag/pouch to keep it in.
The item is VERY soft
The item is VERY soft, in fact so soft when it very, very gently vibrates, I can't feel if it is actually doing anything. Bit expensive, for the price it would have been useful for it to come with some of storage container and better instructions. Saying all that, I am glad I had the chance to buy one and use it, before it bought one as a gift.

Reply from CELLRETURN UK
Wow!!! BD2 Sonic Face Cleanser
I have been using my sonic face cleanser for a week now and my skin has never felt so soft. Such a brilliant product. Thank You CellReturnUK 🌟🌟🌟🌟🌟
Very happy indeed with service and…
Very happy indeed with service and product _ so far so good!
Excited for the Platinum Mask!
I’m beyond pleased with the customer service and product. All of my questions were answered promptly and with kindness. Shipping was on time and the packaging was secure. The mask works perfectly and I’m excited to see results after more use! Thank you!
I’ve only just purchased this so am…
I’ve only just purchased this so am still waiting to see what long term results I achieve. But so far I just love it and the videos and playlists on the website are super useful, helpful and enjoyable. It’s a lovely experience just lying back and relaxing with the mask listening to soothing music.
Arrived in good time
Arrived in good time. Well packaged. Even the adaptor for the UK to fit the plug as an extra which I thought was brilliant customer service. My whole family are using the mask - even my 16 son! and my husband - which was unexpected! Now hoping to start looking 10 yrs younger myself!
Delivery was really fast haven’t used…
Delivery was really fast haven’t used it for long enough yet but feel it does make my skin glow
Trustworthy reseller of Korean Cellreturn LED face mask
We had been eyeing this Cellreturn LED face mask for a while, and it turned out to be such a worthy investment! As a matter of fact, we saw results already after one week of daily use (less visible pores, even radiant complexion, less inflammation and imperfections). We definitely do not regret splurging on the most advanced LED mask on the market. And we were very happy to receive it in just a few business days after ordering it from Cellreturn UK. The whole shopping experience was great, with a nice discount (during festive season) and a website that gave exhaustive info and was easy to navigate.
THANK YOU Cellreturn UK for being avant-garde and bringing this incredible device to Europe, and even to tiny Switzerland!
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