CELLRETURN UK Reviews 

91
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I bought the product, they followed up to make sure I received it. Once I received it, opened the box and found an incomplete used and banged around product that had hair on it and missing parts whic... See more

Rated 1 out of 5 stars

Horrible customer service, useless product which does not do Anything at all. I fell into the trap and bought the platinum LED mask as well as Hair Alpha Ray LED mask - BOTH PRODUCTS ARE USELESS and f... See more

Rated 1 out of 5 stars

I’m sad to see everyone else’s responses to the customer service that cell return offer. From what I can make out it’s one person part time dealing with any issues.If she’s I’ll or away,no one else r... See more

Rated 5 out of 5 stars

Cellreturn is new to the UK, developed in South Korea. So they are well advanced with technology, I have the LED face mask and Neck Ray, so to enhance my therapy I’ve also purchased the RICH GOLD HY... See more

Company details

  1. Beauty Product Supplier

Written by the company

Bringing the latest health and beauty technology to the UK, so every day is a good skin day! Researched and developed in South Korea, CELLRETURN is the global leader in LED and Near Infrared technology for health and beauty use. We are now making these devices readily available in the UK for the first time! Starting with the 4th generation LED Platinum Mask, a professional level beauty device you can use in the comfort of your own home, and the remarkable Hair Alpha-RAY, which uses the same NASA-developed LED technology to promote a healthy scalp and hair.


Contact info

1.8

Poor

TrustScore 2 out of 5

91 reviews

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1.8

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(91)

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Rated 4 out of 5 stars

Fantastic product

Fantastic product, so easy to use and have started noticing good results after only a few uses. Also excellent customer service, I thoroughly recommend this product and company.

June 5, 2021
Unprompted review
Rated 4 out of 5 stars

I would of liked clearer instructions…

I would of liked clearer instructions in the manual. Also the eye pads are seriously uncomfortable unless I’m putting them in wrong, and this is where the instructions are not clear. I haven’t seen any improvement yet but it’s only been 5 days. So hoping I will. The strap is also uncomfortable so I use the device without the straps and without the eye pads . Is it safe to use without eye pads? I really don’t know as it doesn’t tell you in the manual.

May 30, 2021
Rated 5 out of 5 stars

I am so pleased with the results of the…

I am so pleased with the results of the Cellreturn mask . My skin is plumper and more glowing and although I didn’t purchase it for this reason it seems to be helping with the milia bumps I have on my cheeks , they are less prominent. Friends and family have noticed the difference.

May 11, 2021
Rated 5 out of 5 stars

Amazing mask

Amazing mask - only been using a few days and can see difference in skin quality and a new glow ! Totally recommend

May 11, 2021
Rated 5 out of 5 stars

Love this little gadget!

I am really pleased with this Cellreturn Cleanser. It’s so simple to use and leaves your skin feeling so clean. I use it morning and night and just run it under water to air dry in between. Would definitely recommend even to those with sensitive skin, it’s super gentle. Great buy 😊

April 28, 2021
Rated 5 out of 5 stars

Quick arrival

Made order and arrived very quickly with UPS. Have only just started using cellreturn therefore have not seen any visible changes but hoping this will happen in the first month of use. Mask is very easy to use but not comfortable wIt’s eye shields as they press on the orbital and nasal area when laying at angle. Have not had any adverse reactions from treatment so all is good.
Thank you sue

April 19, 2021
Rated 5 out of 5 stars

Wonderful company

I would like to thank the team at CELLRETURN UK for their wonderful, patient help with my order. I can’t praise them highly enough, they responded promptly to my requests and dealt with everything I threw at them! Having just received my Cellreturn Platinum Mask, I can only say say that on first use (using the mask app and the Spotify selection) I had a very relaxing enjoyable experience. My sole criticism of the process is not with this company but with UPS who were delivering my order, it was 2 days late but hopefully others will have better luck.

April 16, 2021
Rated 5 out of 5 stars

I have used this for a few days now

I have used this for a few days now. Previously I would wash my face with my cleanse and polish and muslin cloth. I would sometimes have to double cleanse. Using my cell return cleanser with my cleanse and polish my skin feels really clean and my pores are no longer blocked. In fact it appears to have removed some black heads. Great little device. Only wish it had a protective bag/pouch to keep it in.

March 29, 2021
Rated 3 out of 5 stars

The item is VERY soft

The item is VERY soft, in fact so soft when it very, very gently vibrates, I can't feel if it is actually doing anything. Bit expensive, for the price it would have been useful for it to come with some of storage container and better instructions. Saying all that, I am glad I had the chance to buy one and use it, before it bought one as a gift.

March 25, 2021
CELLRETURN UK logo

Reply from CELLRETURN UK

Hi, the item is very soft but it is doing something at 11,000 rpm - it is made that way so that you can use it daily and it is effective on all skin type. The softness of the little brushes ensures that we do not over traumatise the skin but just enough effect to cleanse it properly. Thank you for your feedback! BW, CELLRETURN Team xx

Rated 5 out of 5 stars

Wow!!! BD2 Sonic Face Cleanser

I have been using my sonic face cleanser for a week now and my skin has never felt so soft. Such a brilliant product. Thank You CellReturnUK 🌟🌟🌟🌟🌟

March 22, 2021
Rated 5 out of 5 stars

Excited for the Platinum Mask!

I’m beyond pleased with the customer service and product. All of my questions were answered promptly and with kindness. Shipping was on time and the packaging was secure. The mask works perfectly and I’m excited to see results after more use! Thank you!

March 14, 2021
Rated 5 out of 5 stars

I’ve only just purchased this so am…

I’ve only just purchased this so am still waiting to see what long term results I achieve. But so far I just love it and the videos and playlists on the website are super useful, helpful and enjoyable. It’s a lovely experience just lying back and relaxing with the mask listening to soothing music.

March 5, 2021
Rated 5 out of 5 stars

Arrived in good time

Arrived in good time. Well packaged. Even the adaptor for the UK to fit the plug as an extra which I thought was brilliant customer service. My whole family are using the mask - even my 16 son! and my husband - which was unexpected! Now hoping to start looking 10 yrs younger myself!

February 26, 2021
Rated 5 out of 5 stars

Trustworthy reseller of Korean Cellreturn LED face mask

We had been eyeing this Cellreturn LED face mask for a while, and it turned out to be such a worthy investment! As a matter of fact, we saw results already after one week of daily use (less visible pores, even radiant complexion, less inflammation and imperfections). We definitely do not regret splurging on the most advanced LED mask on the market. And we were very happy to receive it in just a few business days after ordering it from Cellreturn UK. The whole shopping experience was great, with a nice discount (during festive season) and a website that gave exhaustive info and was easy to navigate.
THANK YOU Cellreturn UK for being avant-garde and bringing this incredible device to Europe, and even to tiny Switzerland!

February 13, 2021
Unprompted review

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