Celtic Cross Online Reviews 31

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Celtic Cross offer a fantastic line of jewelry. I am so pleased with the beautiful cross that I received. Customer service is excellent, especially given the difficulties that have been created by the... See more

Rated 5 out of 5 stars

My husband ordered the Cross of Durrow for me from Aidan Geraghty of "Gifts of Ireland". Immediately, Aidan responded on "What's App", introducing himself. From the day we ordered until the day the e... See more

Rated 5 out of 5 stars

I live in Nevada and ordered a cross from Celtic Cross Online that was to be delivered prior to Christmas. Due to a glitch in communication, online tracking showed the cross would be delivered late. I... See more

Rated 1 out of 5 stars

Ordered a gold cross in early November and still have not received it. Have corresponded with the company during the past week via the contact portal on the website and via email. No response. Very di... See more

Company details

  1. Jewelry Store

Written by the company

Celtic Cross Online are proud to be the first Celtic cross jewelry store online. For over 25 years, we have been shipping the finest handmade Irish Celtic cross jewelry to thousands of satisfied customers worldwide. All our Celtic jewelry is handmade in Ireland by craftsmen steeped in the skills of Dublin’s jewelry-making tradition.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Celtic Cross is Fantastic !

Celtic Cross offer a fantastic line of jewelry. I am so pleased with the beautiful cross that I received. Customer service is excellent, especially given the difficulties that have been created by the imposition of tariffs in the United States. Aiden was incredibly helpful and responsive in an absolute pleasure. assisting in my purchase and the delivery of the necklace. I would have no hesitation whatsoever in working with Celtic Cross in the future, and I certainly intend to order additional items!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

My husband ordered the Cross of Durrow…

My husband ordered the Cross of Durrow for me from Aidan Geraghty of "Gifts of Ireland". Immediately, Aidan responded on "What's App", introducing himself. From the day we ordered until the day the exquisite cross arrived, Aidan kept in touch in us, advising of status and process. The 14K cross is weighty and exquisite. We both adore the biblical and Celtic imagery, the workmanship and the relevance in our lives. Aidan is the best!!! Thank you SO very much for this most positive experience!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Defective items and no support

I've read the positive reviews here before ordering, to check if they are trustworthy.

I ordered two silver items on 5 Feb, with 4-day delivery. Received them 7 days later. One "silver" item had yellow spots. The other one had some kind of wool impressed under a stone.

I emailed them. I sent a contact form via their website. A week has passed, no response at all.

I'll be starting a chargeback and will probably win it, but nobody can return the wasted time and the spoiled gift :(

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and customer service!!

The cross I purchased is high quality and so beautiful!! The sparkle is amazing and so is Aidan. He delivers top notch customer service!! I am so happy with my purchase, I will purchase from Aidan again without hesitation!!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Aidan is reliable and very…

Aidan is reliable and very trustworthy!!! I placed an order and we agreed that I’d come pick it up on a specific day. I forgot to contact him the night before so on the day of, via WhatsApp, he mentioned he’s not at the office but will ask a colleague to meet me to hand over my order.
Moments later he had a better idea and asked where my hotel is and thst he will get his colleague to come meet me at the lobby and hand the order for me. And he did just that!!! Within an hr or so he had an intern come meet me at the lobby and I received my rings.
Aidan didn’t have to but for him to go above and beyond for me like that was truly appreciated.
Definitely will be doing business with this company again.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

the quality of the jewelry with this…

the quality of the jewelry with this company is always outstanding. The service from Aidan and his team has been great every time. This is the third apostles cross I’ve ordered and plan to come back to order a claddagh ring for my daughters 18!

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

William Jackson

I am over the moon with my recent purchase. The gold cross was made to order and absolutely worth the weight in gold service level from start to finish could not be better.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding product and service

I live in Nevada and ordered a cross from Celtic Cross Online that was to be delivered prior to Christmas. Due to a glitch in communication, online tracking showed the cross would be delivered late. I reached out to Aidan and he responded and generously offered to cover the cost of expediting the shipment. The Cross arrived prior to Christmas, as promised by Aidan, and is a lovely piece of fine Irish craftsmanship. Here's to Aiden, a living example of Irish folklore!!!

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Stunning

Absolutely beautiful and high quality gold piece! Good communication and arranged shipping upgrade to FedEx, item arrived the next day! I will order again and always select FedEx at checkout, its worth the extra money.
Thank you Aiden and staff!

December 5, 2023
Unprompted review
Rated 4 out of 5 stars

Beautiful jewelry!

We had a major shipping snafu but Aidan was able to save the day and ship out a new order for my daughter’s birthday. The jewelry itself is beautiful!! My 10 year old loves the pieces!

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a gold cross in early November…

Ordered a gold cross in early November and still have not received it. Have corresponded with the company during the past week via the contact portal on the website and via email. No response. Very disappointing. Customer service is not a priority or even a part of the business model here. Update 1-8-24: Credit Card issuer sent final resolution to my contested charge--"We've completed our initial investigation of your disputed transaction and have found in your favor." Full refund. No product ever received and no correspondence from Celtic Cross Online.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Recent purchase of Claddagh ring

I recently purchased a Claddagh ring and I couldn't be happier. The ring is beautiful and I am fully satisfied with my purchase. Celtic cross also impressed me by their top-notch customer service. I'll definitely be back to explore more from them. Highly recommend for quality and excellent service!

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Was a great experience with Celtic Cross Online!

Was a great experience with Celtic Cross online! The crosses arrived safely, but you will have to be patient as the mail system is a little slow, but it’s worth the wait! They are always there to help you if you have any questions! Thank you so much for the amazing crosses!

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

High quality, Good Service

Absolutely fantastic quality cross and Aidan goes above and beyond to take care of his customers. My order got lost in transit and when I let Aidan know he immediately sent a replacement in priority mail. It is a beautiful piece, really nice details, and just the right scale.

May 18, 2023
Unprompted review

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