Celtic Timber Reviews 207

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Water butt barrel is a great alternative to plastic models! The Celtic Timber team couldn’t have been more helpful when I made a mistake on the order. Many thanks for a great service.

Rated 1 out of 5 stars

Oak Barrel Water Butt - We purchased one of these products and installed it. The first time it filled with water it leaked between the staves. I had hoped that the wood would expand and solve the pr... See more

Rated 5 out of 5 stars

I have purchased an oak fire surround. It arrived within a fortnight and I received helpful advice from staff about how to order my unusual size of surround at no extra cost. It’s now fitted and... See more

Rated 5 out of 5 stars

We've purchased over 20 pieces from Celtic timber including window sills, oak mantelpiece and bench top and every piece has been absolutely beautiful. Got further items to order yet and wouldn't purc... See more

Company details

  1. Interior Designer

Written by the company

Celtic Timber has been supplying oak beams, barrels, barrel planters, and handmade furniture throughout the UK since 2007. We pride ourselves on provided the largest selection of the best quality and cheapest products, along with excellent customer service and after sales.


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic

Fantastic. Ordered an engraved oak cask and it arrived within a few days. Great present.

May 6, 2017
Unprompted review
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Reply from Celtic Timber

Superb! Thank you so much for the review Nuala. Really appreciate it

Rated 5 out of 5 stars

Have made 2 purchases from Celtic …

Have made 2 purchases from Celtic Timber. Excellent product (wooden 15 litre kegs). Attention to detail in personalisation. Easy and quick email communication. Really personal service for beautiful products. Couldn't imagine better products or service.

May 4, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much Robin for the high praise and the custom! Really appreciate it

Rated 5 out of 5 stars

Bought an oak fireplace beam

Bought an oak fireplace beam, delivered really quick and very nice quality beam.
had a slight problem with the fixings, so they sent out new ones plus some spares next day!!!
really good company!!

April 30, 2017
Unprompted review
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Reply from Celtic Timber

Glad you like your beam and our service Helen! Appreciate everything.

Rated 5 out of 5 stars

Lovely bit of wood!

We love this mantel and will definitely recommend to others!!

April 27, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much! Glad you like it

Rated 4 out of 5 stars

Good points

Good points: barrels arrived within a week of order; barrels are as described - well used, but very servicable, with requested fitments in place.
Less good: no contact between order, and phone call from delivery driver that he was outside the house. An email letting me know the likely date of delivery would have been helpful.
Note: stating the obvious - a 120 gallon barrel is large and heavy, and consequently difficult to move!

April 27, 2017
Unprompted review
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Reply from Celtic Timber

Hi Chris, thank you for your review and the feedback. Upon receiving this, we have updated the product description. Glad that you like the barrel though.

Many thanks
Jon
Celtic Timber

Rated 5 out of 5 stars

Very happy chap.

Really quick turnaround. could be a little clearer in the text on how to order bespoke sizes. Packing was great, absolutely no chance of transport damage, but don't forget to unpack as soon as possible to stop your precious beam from sweating. Beam looks really great over fireplace.

April 22, 2017
Unprompted review
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Reply from Celtic Timber

Hi Neil, thank you very much for your review. In light of your feedback, we have adjusted the product description so that the information for bespoke beam sizes now appears at the top of the page. Glad that you like your beam and thanks again for the feedback

Rated 5 out of 5 stars

Easy and Quick delivery

Easy and Quick delivery. Had no issue with ordering and item arrived as described. Very happy with the purchase. Will definitely use again.

April 21, 2017
Unprompted review
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Reply from Celtic Timber

Glad that you liked the barrel Michael! Really appreciate your review

Rated 5 out of 5 stars

Excellent Service

Excellent customer service, really friendly and helpful. Prompt delivery. Delighted with our purchase.

April 17, 2017
Unprompted review
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Reply from Celtic Timber

Glad that you are happy with your purchase. Thanks again!

Rated 5 out of 5 stars

Large oak half barrel

Large oak half barrel
Delivery was on time and my pine tree looks alot
Happier in its new home.

Will use again.

April 17, 2017
Unprompted review
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Reply from Celtic Timber

Excellent, thank you Scott! We would love to see a picture of the tree if you are happy/able to send one? Either to our Facebook page or to jon@celtictimber.co.uk

Rated 5 out of 5 stars

Great 3ltr Barrel!!

Bought 3ltr Barrel with engraving for my Brother in Laws 50th Birthday Gift. Fantastic looking product. Really happy. Added extra touch of being e-mailed photos and video of engraving being done were an unexpected added bonus. Thanks for all your help.

April 14, 2017
Unprompted review
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Reply from Celtic Timber

Thank you for your lovely review, Marlene. Glad you like it!

Rated 5 out of 5 stars

When the beam arrived the oil to dress …

When the beam arrived the oil to dress it had been smashed. Celtic timber sent us a replace without question which arrived within a day or two. The beam is great quality and looks amazing in place. Delivery time for the beam was also very quick. Would recommend to anyone.

April 11, 2017
Unprompted review
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Reply from Celtic Timber

Thanks again for your lovely review Jane!

Rated 4 out of 5 stars

Love it

Love it - Excellent quality (I ordered a wine barrel) and delivery was very quick. Would have given 5 stars if delivery had been made on one of the days I had requested (via the added information facility & subsequent email I sent requesting the same again!), where I would have been at home to accept it, as it happens it was delivered whilst I was out all day at work and was left on the drive-way in full view! Luckily it wasn't stolen! The delivery driver was very nice and rang me to let me know.
Would definitely recommend.

April 11, 2017
Unprompted review
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Reply from Celtic Timber

Hi Karen, thank you very much for the review and the feedback.

Sorry for the mix up over the delivery, we will look into it. In the meantime, I will send you an email with a discount code for any future purchases with us as an apology

Rated 5 out of 5 stars

Really impressed with Celtic Timber

Really impressed with Celtic Timber, from navigating around their website to see what they offered to selecting and paying for the item. Extremely impressed with speed of delivery given size and weight of the item, kept informed throughout and the mantle is exactly as displayed on their website. Would highly recommend and use again.

April 10, 2017
Unprompted review
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Reply from Celtic Timber

Excellent! Thanks for your lovely review Pamela

Rated 5 out of 5 stars

Good

Good, quick service and excellent quality wood. Definitely recommend..

April 7, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much for the review, Colin

Rated 5 out of 5 stars

Nice job!

Bought a 'fake' oak beam to disguise a short piece of visible rsj. Excellent service, beautiful product, well done guys.

April 7, 2017
Unprompted review
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Reply from Celtic Timber

Glad you like it, Les! Appreciate your order

Rated 5 out of 5 stars

Great service timber look outstanding …

Great service timber look outstanding along with our new multi duel burner.

April 2, 2017
Unprompted review
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Reply from Celtic Timber

Glad that you like it, Trevor! Don't forget to take some pictures and enter it into our competition if you haven't already!

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