Celtic Timber Reviews 207

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Water butt barrel is a great alternative to plastic models! The Celtic Timber team couldn’t have been more helpful when I made a mistake on the order. Many thanks for a great service.

Rated 1 out of 5 stars

Oak Barrel Water Butt - We purchased one of these products and installed it. The first time it filled with water it leaked between the staves. I had hoped that the wood would expand and solve the pr... See more

Rated 5 out of 5 stars

I have purchased an oak fire surround. It arrived within a fortnight and I received helpful advice from staff about how to order my unusual size of surround at no extra cost. It’s now fitted and... See more

Rated 5 out of 5 stars

We've purchased over 20 pieces from Celtic timber including window sills, oak mantelpiece and bench top and every piece has been absolutely beautiful. Got further items to order yet and wouldn't purc... See more

Company details

  1. Interior Designer

Written by the company

Celtic Timber has been supplying oak beams, barrels, barrel planters, and handmade furniture throughout the UK since 2007. We pride ourselves on provided the largest selection of the best quality and cheapest products, along with excellent customer service and after sales.


Contact info

3.7

Average

TrustScore 3.5 out of 5

207 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Efficient service and delivery

Efficient service and delivery, but timber mantle piece slightly damaged in one corner (possibly by less than careful delivery driver?). Looks good installed.

August 30, 2017
Unprompted review
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Reply from Celtic Timber

Sorry to hear this Jerry. We will have a word with the courier company. Glad that it looks nice installed though. Thanks for your review

Rated 4 out of 5 stars

We weren't aware that we needed to oil …

We weren't aware that we needed to oil the shelves originally so we're quite shocked when we took them out of the packaging and they were untreated. However in hindsight it does state clearly on the website so we weren't too fussed. On the other hand we went through all three plastic pads supplied with the shelves as they disintegrated due to the texture of the wood. My partner put the brackets on the walls with precision i.e. all level. When we went to put the shelves on they wobbled loads, this was due to the brackets not bent to 90 degrees. My partner had to take a mallet to them to bend them into shape! They were also really rusty so I had to give them a good clean. With that said, they do look stunning on the wall. Just maybe for the future please ensure that the brackets are made at the correct angle :) thanks

August 30, 2017
Unprompted review
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Reply from Celtic Timber

Hi Jodie,
Thank you for your review and the feedback,
We shall review the pads that we are sending out and speak to our supplier about the brackets. They should not have been sent out to you rusty or not at 90 degrees.
Glad that the finished product looks good though.
The Celtic TImber Team

Rated 5 out of 5 stars

Timber was excellent

Timber was excellent
Planes and polishes up very well
Would use again in a heart beat

August 21, 2017
Unprompted review
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Reply from Celtic Timber

Lovely! Thanks, Glen! Hopefully hear from you soon

Rated 5 out of 5 stars

Rustic pine shelves

Simple easy transaction. The pine shelves were beautiful and chunky, just what what I was after at a reasonable price. And the brackets give them a fab rustic feel. Quick to deliver. All in all, one happy customer.

August 19, 2017
Unprompted review
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Reply from Celtic Timber

Thank you for your lovely review!

Rated 5 out of 5 stars

See it

See it, ordered it, delivered as said, exactly what I wanted!

August 18, 2017
Unprompted review
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Reply from Celtic Timber

Perfect! Thanks again, Aaron

Rated 4 out of 5 stars

Product as described

Product as described, delivered quickly and without damage.

August 15, 2017
Unprompted review
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Reply from Celtic Timber

Thanks for your purchase and review Steph!

Rated 5 out of 5 stars

Fantastic product

Fantastic product, speedy delivery and great communication with the company

August 14, 2017
Unprompted review
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Reply from Celtic Timber

Perfect, thanks for the review, Jenny and glad that everything went well!

Rated 5 out of 5 stars

Fair price ,well packed ,delivered in …

Fair price ,well packed ,delivered in timely fashion, brackets and even finishing oil to help complete the job.
Wife happy.
No ear ache ,sorted.

August 3, 2017
Unprompted review
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Reply from Celtic Timber

Hi Gary,
Thank you so much for the lovely review! Glad that it was all easy!

Rated 5 out of 5 stars

Wonderful piece of oak

Wonderful piece of oak, received in a few days with no extra charge to Northern Ireland (unlike some competitors who wanted to charge me an extra £30 for the benefit). I also had a small request which Ian sorted straight away.

Couldn't reccommend them highly enough.

July 31, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much for the lovely review, Giovanni

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, efficient and friendly staff. Qaulity product that we've already recommended to friends.

July 29, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much, Sharon! Really appreciate your purchase and your review

Rated 5 out of 5 stars

Brillant company highly recommended

We were slightly worried about ordering a beam online without seeing it but having read the reviews we thought we'd give it a go. We couldn't have been any more pleased with our order. Brilliant service and delivery was really quick. I would recommend this company! Superb product!

July 26, 2017
Unprompted review
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Reply from Celtic Timber

Thank you so much, James. I know a lot of customers share your anxiety about buying something like an oak beam online and are pleased with the results. Glad that you love your beam!

Rated 5 out of 5 stars

Oak Planters

I ordered three half barrel planters two large wine and one large whiskey.
The wine half barrels were like new with only the stains from red wine to say that they were used.
The carriers were very good and rang to make sure we were available.
The driver joked that he hoped he wasn't stopped by police as the alcohol fumes in his van were intoxicating. I am very pleased with my planters and cannot praise Celtic Timber highly enough.

July 23, 2017
Unprompted review
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Reply from Celtic Timber

Thank you for the lovely review! Good job he wasn't pulled over!

Rated 5 out of 5 stars

Spot on

Spot on couldent ask for better, great service

July 22, 2017
Unprompted review
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Reply from Celtic Timber

Superb! Thank you for the review, Gary

Rated 5 out of 5 stars

I've used Celtic Timber a number of …

I've used Celtic Timber a number of times and have recommended them to my customers too. Very happy with the products and the service.

July 22, 2017
Unprompted review
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Reply from Celtic Timber

Thank you for the recommendation and the lovely review, Nasar

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, quick to respond to contact. Above and beyond what i expected. High Quality all around. Thank you Jon.

July 14, 2017
Unprompted review
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Reply from Celtic Timber

Perfect, thank you, Gareth. Glad you got everything and that it was what you wanted!

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