I just bought 4 tires. They seems to be fine, new in the factory package, right model and without any visible problems. Delivery very fast. A couple of remarks though : - the tires have factory... See more
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The tires were of perfect quality and came rapidly. The site, however wasn't working so clear for me. Clear oversight of my order wasn't easy to find and contact felt not personal. If this would cha... See more
PLUS : good products, helpful website for finding the right tires, fast delivery and good prices. MINUS : returning of tires, 4 tires returned and only 2 credited
Online order all good. Price as well. However, the putting in contact with the garage could have been better.
Company details
About Centralepneus.lu
Written by the company
Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Written by the company
Contact info
Luxembourg
- centralepneus.lu
4.4
Excellent
4K reviews
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Recommend
Very satisfied with the quality of the service. Fast delivery and items arrived in perfect condition
September 17, 2025
Very professional in 2 days I had the tires
I liked the prince and also the also the fact they have a loot of brands.
September 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
AWOID TO BUY ANYTHING FROM THIS COMPANY
I have bought the the tyres 17 days ago. I have opened the ticket on their client service after 10 days of no delivery. They are forwarding me to their collaborator garage to deal with them or DPD delivery company. I went to garage 2 times and they showed me the my tyres are delivered to another city and waiting in the DPD warehouse. I still do not have any news and no tyres. I will never buy anything from this company and definitely not recommend to anyone. In order to save 20 EUROS, I have already spent 50 EUROS and I still do not have my tyres delivered.
September 11, 2025
Unprompted review
Reply from Centralepneus.lu
We’re sorry to hear about your experience. As your ticket is already open, please be assured that your case has been prioritized with our after-sales team. They are currently liaising with DPD and our collaborating garage to clarify the situation regarding your delivery. We understand how important it is for you to receive your tyres promptly and will continue to work on resolving this issue as quickly as possible. If you have any further details or questions, please update your ticket or reach out directly via our support channels. Thank you for your patience.
Top price and top service👍
August 30, 2025
Not recommended
I bought 4 tires 2 of them got bubbles after 2 months of usage
I would never ever buy again from this “ central pneu “
August 16, 2025
Reply from Centralepneus.lu
We're sorry to hear about your experience and appreciate your feedback. It sounds like you may have encountered an issue with the tires, which certainly isn't what we expect for our products. To assist you further, could you please open a ticket with our after-sales service? Our agents will then review your case as a priority and work closely with you to find a suitable solution. Thank you for helping us improve our service.
Good price nice quality i recommend
Good price nice quality i recommend
August 18, 2025
Unprompted review
shipping ok and rather quick
August 13, 2025
Shipment more than 4 working days
Although the shipment is supposed to be 1-4 working days it arrived after 6 days, hence star down
August 24, 2025
Terrible service
Terrible service. I ordered from Centralpneus.lu and deeply regret it. If you're lucky, you might receive your order. If not, good luck getting any real support. There's no phone number, no human contact—just automated replies that go nowhere.
To this day, I still don’t have my tires or my money back. It’s been the worst online shopping experience I’ve ever had.
Centralpneus.lu proves one thing: you can't have cheap, fast, and reliable all in one. I strongly recommend avoiding this company.
August 7, 2025
Unprompted review
Reply from Centralepneus.lu
We’re sorry to hear about your experience. It’s important to us that our customers receive a high level of service and support. Please open a ticket with our after-sales service so that we can investigate the issue with your order and refund as quickly as possible. We’re here to help and will work to resolve your case as a priority. Thank you for your feedback.
Wonderfull
August 19, 2025
Good price and fast delivery
August 20, 2025
Delivery was quick.
Delivery was quick.
Just it took some hour to get the tracking number otherwise everything's fine
August 17, 2025
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