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Centralepneus.lu Reviews 3,820

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TrustScore 4.5 out of 5

4.4

Tire Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, often noting that products arrive quickly and sometimes even ahead of schedule. People are also very satisfied with the competitive prices and the overall quality of the products, particularly the tires. The service is frequently described as professional and efficient, with many appreciating the helpful website and the smooth ordering process. However, some customers also mentioned issues with product quality, such as tires having different fuel economy ratings than advertised or arriving with visible bends. A few people experienced delays in delivery or problems with tracking, and some reported receiving older tires. There were also occasional concerns about communication and the handling of faulty products.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and correct... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the good product choice, competitive... See more

Price

Consumers generally express satisfaction with the pricing. Many reviewers highlight competitive and good... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good condition and perfect... See more

Service

Reviewers mention positive feedback about service. Many customers are happy with the service, describing it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just bought 4 tires. They seems to be fine, new in the factory package, right model and without any visible problems. Delivery very fast. A couple of remarks though : - the tires have factory... See more

Rated 4 out of 5 stars

The tires were of perfect quality and came rapidly. The site, however wasn't working so clear for me. Clear oversight of my order wasn't easy to find and contact felt not personal. If this would cha... See more

Rated 4 out of 5 stars

PLUS : good products, helpful website for finding the right tires, fast delivery and good prices. MINUS : returning of tires, 4 tires returned and only 2 credited

Rated 4 out of 5 stars

Online order all good. Price as well. However, the putting in contact with the garage could have been better.

Company details

  1. Tire Shop

About Centralepneus.lu

Written by the company

Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.

Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.

Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.

Written by the company

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Good service at affordable prices

I own a Forthing T5 EVO which is a Chinese built car. It tyre size is 235/55/19 101H. This must be an unusual size for Europe as only 8 winter tyres were available. This said, the range were good quality brands and the prices of several were competitive. I bought the Continental winter contact TS850P. I ordered them on a Monday and they were delivered on the following Friday. This is very quick.

All in all, Central Pneus offer a good range of tyres at competitive prices with quick delivery.

November 28, 2025
Rated 1 out of 5 stars

I placed a return for the tire

I placed a return for the tire. The company suggested a courier partner, and I sent it through them as advised. After 20 days, I hadn't received any updates, so I inquired about it. Now they are saying that the courier seems to have been misplaced by the vendor. However, I can see that the product was delivered to the location in a timely manner. They are now delaying the refund in this case. I spent 450 plus euros for nothing. This is unimaginable. I do not recommend this website to anyone anymore.

November 26, 2025
Centralepneus.lu logo

Reply from Centralepneus.lu

We're sorry to hear about the difficulties you've experienced with your return. It sounds very frustrating. Could you please contact our after-sales team by opening a ticket (if you haven't already) so that your case can be investigated and prioritized? We'll do our best to resolve this issue as quickly as possible. Thank you for your feedback.

Rated 3 out of 5 stars

Received wrong tyres (runflat instead of regular)

Ordered non runflat tyres, received runflat. for two - no, stickers, rubber looking strange - as if these were some refurbished tyres! other two were looking good but still wrong. I was however contacted by customer support, who insists a bit that i received the right thing. Let’s see how it goes. Errors on website are not a good thing, hope to be fully reimbursed.

December 11, 2025
Unprompted review
Centralepneus.lu logo

Reply from Centralepneus.lu

Thank you for your feedback and for sharing the details of your experience. I understand your concerns regarding the tyres received and the discrepancies noted on our website. Since you've already been contacted by customer support, please be assured that your case is being prioritized internally for a thorough review and resolution. Your comments are important to us and will help improve our service. If you have any further questions or need additional assistance, feel free to get in touch with our support team through your ticket.

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