I just bought 4 tires. They seems to be fine, new in the factory package, right model and without any visible problems. Delivery very fast. A couple of remarks though : - the tires have factory... See more
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The tires were of perfect quality and came rapidly. The site, however wasn't working so clear for me. Clear oversight of my order wasn't easy to find and contact felt not personal. If this would cha... See more
PLUS : good products, helpful website for finding the right tires, fast delivery and good prices. MINUS : returning of tires, 4 tires returned and only 2 credited
Online order all good. Price as well. However, the putting in contact with the garage could have been better.
Company details
About Centralepneus.lu
Written by the company
Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Written by the company
Contact info
Luxembourg
- centralepneus.lu
4.4
Excellent
4K reviews
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Reply from Centralepneus.lu
We’re sorry to hear you received the wrong product. Please contact our after-sales service through a ticket if you haven’t already done so so that our team can quickly address your issue. If you’ve already opened a ticket, rest assured we’re prioritizing your case. Thank you for bringing this to our attention.
Fast and correct delivery
Fast and correct delivery.
Good prices as well.
Large amount of different tyre models to choose from, great stock.
Website is easy to use.
November 9, 2025
large choice of products and usefull…
large choice of products and usefull information to help making the most approprate choice.
The entire process from order to delivery was as expected.
November 1, 2025
good value for the money
good value for the money. they're a bit more noisy than i thought.
October 22, 2025
Everything perfect
November 4, 2025
Sending to long
Sorry but i have wait 2 weeks for 2x tires
Normally max 4-5 days you send
October 21, 2025
Reply from Centralepneus.lu
We're really sorry for the delay you experienced with your tire order. Our standard delivery is usually within 4-5 days, and we regret that this wasn’t the case for you. To help us investigate this further and resolve your issue promptly, could you please open a ticket with our customer service? This will allow our team to access your order details directly and prioritize your case. Thank you for your understanding.
Delivery deadline missed
The tires arrived on the Monday instead of the previous week Wednesday - Friday as was confirmed. Thus the appointment with the garage for the Saturday had to be rescheduled. Other than that was smooth experience. Worked well to choose one of the partner garages indicated on the website
October 19, 2025
Reply from Centralepneus.lu
Thank you for your review and for highlighting the aspect you appreciated about our partner garages. We regret that the delivery did not meet the initially confirmed timeframe, which affected your appointment. Please open a ticket with our service after-sales team so we can investigate this matter further and work on preventing similar delays in the future. Your feedback is important as we continuously strive to improve our services.
Online order all good, contact with the garage less good
Online order all good. Price as well. However, the putting in contact with the garage could have been better.
November 2, 2025
Never saw a worst customer service in…
Never saw a worst customer service in my life. Ordered the wrong tires, they are still in the original packaging, they don’t want to replace them for the correct ones
October 18, 2025
Reply from Centralepneus.lu
Thank you for your feedback. We apologize for the inconvenience you've experienced regarding the tire exchange. We understand how frustrating this can be, and please be assured that your ticket has been prioritized for a quick review by our team. We appreciate you bringing this to our attention and are working to resolve your issue as swiftly as possible.
Cheap and fast
October 13, 2025
Best price and fast shipping.
October 17, 2025
All good and reliable
October 31, 2025
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