Central Plumbing & Heating Reviews 483

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent advice and installation of our kitchen plinth heater. Such a fantastic idea and so well installed and looked after by Liam and Will! Fabulous service and company.

Rated 5 out of 5 stars

Liam and his team were impressive from start to finish. His approach was very professional in outlining the work required to fit an air source heat pump at our property. The survey was comprehensive a... See more

Rated 5 out of 5 stars

Excellent installation and after service care from Will and his apprentice Kane. Quality meticulous workmanship from a courtesy team. His pipework and cabling was incredibly neat and well thought... See more

Rated 5 out of 5 stars

We had a new boiler fitted recently, cannot fault this service, when we accepted the quote it was booked in so fast, very decent price for sure! Installation was absolutely sound! Made sure it was all... See more

Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

With a great team of engineers and office staff, you can rely on Central Plumbing & Heating when you need us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

483 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My Father in-law had a new boiler…

My Father in-law had a new boiler fitted. The system kept getting air into the system and eventually stopped working. We called them up a number of times over Christmas but never came back. My father in-law is 86 and had no heating over Christmas.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler not working.

Boiler not working contacted Central Plumbing and Heating immediate reply and visit. Quoted and all fitted as stated so efficient and would recommend as a very professional and dedicated team of people.

January 9, 2026
Rated 5 out of 5 stars

Unbelievable service!!

My boiler started leaking just before Christmas and failed the emissions test meaning that it had to be condemned. I thought that Christmas would be ruined but incredibly Central Plumbing and Heating were able to install a replacement combi boiler the next day! I'm really grateful to Liam, Claire and Jason for their fantastic service. The turnaround time was stunning, they did a very professional job and kept me fully informed throughout the work. The price was also very reasonable. I couldn't be happier with the job and I wouldn't hesitate to recommend this company. I will definitely be using them in the future.

December 22, 2025
Rated 5 out of 5 stars

No Better Service

Thanks to all at Central Plumbing & Heating for their continued excellent service from booking, completion and after care. Extremely professional business for sure. Well Done!

December 2, 2025
Rated 4 out of 5 stars

Restored my faith in tradesmen

Received a visit same day as booking a repair through insurer. Thought the problem was fixed but by the evening it seemed not. Called Central Plumbing directly at 8am the next morning and explained the issue was ongoing. They were fully booked and whilst couldn't promise they would try to get someone out to me. Failing that I was looking at another day with no heating or hot water during -2 weather. Restoring my faith in tradesmen, an engineer arrived by lunchtime the same day. Fixed the new issue and my house is now toasty! Great service, great attitude to customer service and quick turnaround.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful service!! Highly recommend

We had a new boiler fitted recently, cannot fault this service, when we accepted the quote it was booked in so fast, very decent price for sure! Installation was absolutely sound! Made sure it was all functional before leaving and cleaned up as they went. Our home feels so warm now and no noisy boiler!! Absolutely brilliant service!! We are on the maintenance contract with Central and really recommend this. Service is impeccable!!! Thank you all so much!!

October 31, 2025
Rated 5 out of 5 stars

Amazing service!!

We just want to say that the service provided has been excellent, what was an extremely stressful situation you have resolved speedily and with care.
There are few people that take the time to actually praise companies when they excel customers expectations, your lads that have been today were very considerate of our situation, very friendly didn't hang about or waste time, were very professional and had a great sense of humour to put us at ease.
The work they have done is far better than the original work done 30 years ago, Jack made sure it was done with perfection, he had so much pride in his work and your company he needs a special mention.
Everyone from the first phone call until the completion have been amazing credit to you all, and a massive thank you!!

We will definitely recommend your services in the future!

October 10, 2025
Rated 5 out of 5 stars

Impressive heat pump installation

Liam and his team were impressive from start to finish. His approach was very professional in outlining the work required to fit an air source heat pump at our property. The survey was comprehensive and helped us understand everything that would happen. His team were prompt, hardworking and polite. The work was done more speedily than we'd imagined, but to a very high standard. We wouldn't hesitate to recommend them.

September 24, 2025
Rated 5 out of 5 stars

Great Service from Central Plumbing & Heating LINCOLN UK

Around this time last year I took a plan out to cover my Boiler, heating & plumbing too with Central Plumbing & Heating of Lincoln. I phoned to book the service and was given an appointment. The office staff are very helpful too. I would have no hesitation in recommending this company. I have LPG heating and the lads recently did an annual service on my boiler which is included in the price of the plan. I mentioned that the radiator in my bedroom was not getting very hot at all. Matt Beckett said he thought it needed a flush out and to call the office to get this done as a call out. On the day it wasn't Matt but Finn who actually came. Finn removed the radiator and cleaned it out with flushing it through. One radiator in the bathroom was loose and Finn sorted this for me too. Honestly these Gas Engineers at C P & H go the extra mile to ensure your system is up and running, working to its full capacity. Once the radiators were back on everything was tested and Finn ensured it was all working for me. For the first time in ages my bedroom is warm. The lads get on with the job and leave everything neat & tidy afterwards too. What really pleased me was the dedication and professionalism of the engineers. Thank you so much, its really nice to know I am in safe hands with my heating & plumbing. 5 stars and 10/10. Angie G, North Hykeham.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly service!

I have used Central Plumbing and Heating on a few occasions. When I called I received a great service from their administration team and they booked me in at the earliest opportunity to fix my shower and toilet. Jack and Will came to the house and they were extremely knowledgable and explained everything in terms I could understand. I would certainly recommend them for any of your plumbing needs.

September 24, 2025
Rated 1 out of 5 stars

Ridiculous

One of their team came to assess the work needing to be done. Without going in to detail, it's a lot of work so not a small job. Other quotes have been over £10k worth of work. It's been over 3 weeks now and I have called every week since to ask for the quote and every time I speak to a very apologetic woman who clearly has no influence over the person putting the quotes together because each time she's "so sorry. It shouldn't take this long to get a quote to you! Ill chase them up and it will be with you in a day or two". Don't waste your time organising and then waiting in for someone to come and assess the job because they cant even be bothered to put a quote together so I doubt very much they would be organised enough to turn up when they say they will or work within the cost boundaries of your project. We wanted the work doing ASAP so waiting for the final quote which never came has set our timeliness back a month. Obviously we will be going with a reliable company who communicates adequately, not these people.

Addition re. the below response: There is not an emailed quote in my inbox or my spam email.

September 11, 2025
Unprompted review
Central Plumbing & Heating logo

Reply from Central Plumbing & Heating

Have you checked your junk? As it was sent last week on Friday.

Rated 5 out of 5 stars

Great work, will trust them again!

The office team organised everything really easily and Finn, our plumber, did a great job at replacing a broken shower and figuring out and swiftly fixing various other plumbing issues in our old house. Relieved to have everything working again! Would recommend Finn and the team to anyone needing a reliable and effective plumber.

July 10, 2025
Rated 5 out of 5 stars

Absolutely AMAZING company

Absolutely AMAZING company. Great service from the first phone call to the completion of the job. So nice to deal with a company that is efficient, friendly and skilled. Not often that you get the whole team offering an amazing service- I would wholeheartedly recommend this company.

July 10, 2025
Rated 5 out of 5 stars

OUTSTANDING 👍👍👍👍👍

OUTSTANDING 👍👍👍👍👍
From start to finish excellent service, communication also excellent. Phil started by doing a site survey, a gent who explained everything 👍Jason the senior engineer with his team were focused, attention to detail. Jason explained everything as he was working. Totally respectful to myself and my property. Clair who works in the office very polite and efficient. All in all a very friendly and professional team. If you’re looking for a new boiler; look no further your on the right page. ⭐️⭐️⭐️⭐️⭐️

June 13, 2025
Rated 5 out of 5 stars

Highly recommended !!!

I just want to say that I’ve been so impressed with everybody that I’ve dealt with at Central Plumbing and Heating.
They were quick to respond, professional, friendly, quick in doing the job and the office correspondence has been top drawer.
I trusted these guys enough to go in and pay for more than half the job before work had started, and they rewarded that trust with a top job.
I’d use them all again in a heartbeat.
I’ve passed their details onto several friends and family!
Very highly recommended
Darren Shaw

May 1, 2025

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